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Customer Care, Success and Service Jobs in Kenya (Page 161)

      • Call Center Trainee/Agent at Salix Data

      • Job Description The holder of this position will first begin as a trainee then later transition into Call Centre Agent role after successfully meeting the training requirements. Below are some of t

      • Field Escalation Agents at Apollo Agriculture

      • Apollo Agriculture is seeking Field Escalation Agents to provide over-the-phone support to our Field Agent networks. The Field Escalation Agent will be responsible for supporting the agent to succeed

      • Client Experience Manager at Avenue Healthcare

      • Job Objective/Purpose Ensure delivery of superior customer experience at all points of the patient journey and lead innovation and creativity towards continuous service improvement, client engageme

      • Cluster Lead at JLL

      • Job Description Having an operational awareness and understanding of the JLL delivery and customer needs in each of the client facilities supported by JLL Integrated Facilities Management.
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      • Senior Telesales Executive at Nestrock Developers

      • Are you a motivated and results-driven professional with a proven track record in telesales and customer service? Do you have a knack for driving sales conversions over the phone while ensuring except

      • Customer Retention Officer at SBM Bank

      • JOB SUMMARY: The overall purpose of this role is to provide one-stop financial solutions to retail customers including working on qualified reports, follow-up on non-funded and dormant accounts, up

      • Lead Generator at Absa Bank Limited

      • Job Summary To achieve agreed targets in line with the business objectives through pro-active selling of all the bank’s product and provision of excellent customer service Job Description

      • Intermediary Operations Assistant at Britam

      • Job purpose: Responsible for delivering an exceptional customer experience at the Britam branch level and putting the needs of every customer at the heart of every decision making process. Key r
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.