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Customer Care, Success and Service Jobs in Kenya (Page 160)

      • Customer Service Executive at Royal Media Group

      • Job Description The job holder will be responsible for ensuring that all customers, consumers, and prospects are treated in a friendly and professional manner. Additionally, they will be tasked wit

      • Customer Care Agent at Kasha Kenya

      • Job Purpose: To manage inbound and outbound phone calls, email requests, and face-to-face interaction with a friendly, helpful approach. This role reports directly to the Customer Care Team Lead &n

      • Openings at Corporate Staffing

      • Our client is reputable FMCG Distributor in Nyeri is looking to hire a Customer Service & Digital Marketer who will be responsible for the following: Duties & Responsibilities Customer S

      • Associate, Sales Help Desk at Flutterwave

      • The Role:  As an Associate, Sales Help Desk at Flutterwave, you will play a crucial role to our Enterprise and small and medium-sized business (SMB) prospective customers,  in providing e

      • Call Centre Nurse Aide at Old Mutual Kenya

      • Job Description The Information Centre Care Agent is responsible for managing all incoming calls to the Old Mutual Medical emergency hotlines KEY TASKS AND RESPONSIBILITIES Answer inc

      • Customer Experience Lead at Corporate Staffing

      • You shall be responsible for ensuring that our customers have exceptional experiences throughout their journey with our products and services. You shall oversee the entire customer experience lifec

      • Gateway Customer Service Executive at DHL

      • Role Context The Gateway Customer Service Executive is responsible for contacting customers on their shipments under customs process and informing them on the clearance requirements. The executive
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      • Service Delivery Officer at Sidian Bank

      • JOB PURPOSE The purpose of the role is to support the Service Delivery Manager to deliver best in class customer service to customers to maximize relationship building through accurate and timely p

      • Analyst, Account Configuration at Flutterwave

      • The Role:  Flutterwave is looking for an Analyst, Account Configuration who will assist in setting up and configuring both enterprise and SMB merchants' accounts. Reporting to the Account

      • Customer Service Intern at Fit Internet

      • Job Responsibilities Manage large amounts of incoming calls in a timely manner Maintaining a positive, empathetic, and professional attitude toward customers at all times. Handle customer co

      • Customer Success Manager at Kubicle

      • Key Responsibilities: Customer Engagement:  Build and maintain strong relationships with our customers, serving as their primary point of contact during their Kubicle journey. Onboa

      • Customer Care Representative at Pam Nail Care Ltd

      • We are looking for a Customer service Representative and Salon Manager. You must have great leadership and problem solving skills. You must be able to supervise and offer leadership to the tea
      • KSh 16,000 - KSh 30,000
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.