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Customer Care, Success and Service Jobs in Kenya (Page 163)

      • Customer Service Assistant at Britam

      • Job Purpose: To ensure the provision of consistently high quality Customer experience through quality service interactions by the Contact Centre team in compliance with overall Service strategy

      • Openings at Corporate Staffing

      • Responsibilities: Handle incoming customer calls, emails, and chats in a courteous and professional manner. Listen attentively to customers’ questions and concerns, and provide accurate

      • Openings at Corporate Staffing

      • Responsibilities Resolve customer issues and answer questions. Maintain a safe and clean working environment. May be required to remove customers who do not follow the rules. Provide infor
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      • Openings at Corporate Staffing

      • Responsibilities Resolve customer issues and answer questions. Maintain a safe and clean working environment. Monitor activities to ensure adherence to rules and safety procedures, or arrang

      • Collections Agent at Ilara Health

      • The role The Collections Agent is responsible for managing and collecting accounts receivables. They will be responsible for contacting customers who have outstanding payments, negotiating payme

      • Call Center Agents at Brites Management

      • SALARY: 30,000 Duties and Responsibilities Manage a high volume of Inbound/Outbound Phone, Email & Chat contacts from customers who are calling with questions or need assistance with thei
      • KSh 16,000 - KSh 30,000

      • Loan Recovery Officer at ENGIE

      • Job Purpose/Mission  Loan recovery officer is responsible for the receivables risk management (RRM). This includes among others, Portfolio management and Loan Workouts. Responsibilitie

      • Collections Associate at Ilara Health

      • The role The Collections Associate is responsible for managing and collecting accounts receivables. They will be responsible for contacting customers who have outstanding payments, negotiatin

      • Fitness Center Receptionist at Hyatt Place

      • Summary Welcome to Hyatt Regency Nairobi!  We are the go-to gathering place—a dynamic spot where guests relax, meet, engage and recharge. Here, we do things the smart way, not just t

      • Front Office Team Leader at Hyatt Place

      • Summary Welcome to Hyatt Regency Nairobi!  We are the go-to gathering place—a dynamic spot where guests relax, meet, engage and recharge. Here, we do things the smart way, not just t
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.