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Customer Care, Success and Service Jobs in Kenya (Page 164)

      • Senior Case Management Supervisor at Cigna

      • YOUR JOB Motivate individuals and team collectively to achieve agreed work output targets covering productivity, quality and customer/provider satisfaction Recommend and implement innovative s

      • Outbound Collections Agent at Nimble Group

      • Job Purpose: To negotiate with arrears account customers to maximise debt recovery and profitability Key Performance areas COLLECTIONS MANAGEMENT Ensure that allocated collection

      • Collections Agent - Eldoret at Ilara Health

      • The role The Collections Agent is responsible for managing and collecting accounts receivables. They will be responsible for contacting customers who have outstanding payments, negotiating payme

      • Collections Agent - Kiambu at Ilara Health

      • The role The Collections Agent is responsible for managing and collecting accounts receivables. They will be responsible for contacting customers who have outstanding payments, negotiating payme
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      • Collections Agent - Meru at Ilara Health

      • The role The Collections Agent is responsible for managing and collecting accounts receivables. They will be responsible for contacting customers who have outstanding payments, negotiating payme
        • 27 July, 2023 location icon Meru

      • Collections Agent - Kilifi at Ilara Health

      • The role The Collections Agent is responsible for managing and collecting accounts receivables. They will be responsible for contacting customers who have outstanding payments, negotiating payme

      • Collections Agent - Nairobi at Ilara Health

      • The role The Collections Agent is responsible for managing and collecting accounts receivables. They will be responsible for contacting customers who have outstanding payments, negotiating payme

      • Customer Service Advisor at Bamburi Cement Ltd

      • ABOUT YOU You have strong leadership and people management capability. Adept analytical thinker with strong written and verbal communications and decision-making skills. With a track record of h
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.