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Customer Care, Success and Service Jobs in Kenya (Page 155)

      • Intake Care Representative at Cigna

      • KEY AREAS: Processes Guarantee of Payments (GOPs) and takes ownership of cases as required. The Guarantee of Payment is a confirmation towards the hospital regarding length of admission, treatme

      • Customer Care Operator at Roam Electric

      • About the role: We are looking to hire a Customer Care Operator who will play an integral role in supporting, coordinating, administrating and analyzing activities carried out by ROAM ELECTRIC Tech

      • Customer Success Executive at NielsenIQ

      • Job Description Client Service Executive Job Summary: Maintain a client service orientation by managing day-to-day administration of client service and coordinating on analysis and reporting of

      • Call Center BPO Manager at Flexi-Personnel

      • Duties and Responsibilities: Team Leadership: Lead, mentor, and motivate a team of call center agents and supervisors. Set performance goals and monitor progress through regular perfor

      • Guest Service Agent at Accor

      • Job Description To provide an efficient and friendly service for all guests and visitors.  The up-keep and presentation of accounts, records and correspondence.  Every member of st
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      • Customer Service Officer at NCBA Group

      • Job Purpose Statement  To deliever exceptional business performance by providing operational support and excellent customer service to Customers and all Asset Finance stakeholders Ideal Job

      • Experience Design Lead at NCBA Group

      • Job Purpose Statement The Customer Experience Design Lead is responsible for our customer’s end-to-end and future-state journey. CX Design Lead is a collaborator and cultivator who works with

      • Customer Service Manager at Skills Global

      • The Customer Service Manager is responsible for leading and promoting a positive culture of improved customer experience by handling client queries, resolving complaints, and providing feedback to
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.