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Customer Care, Success and Service Jobs in Kenya (Page 175)

      • Member Experience Associate at Antara Health

      • Responsibilities Understand member outcomes, service expectations and experiences, by communicating with customers and members, running NPS and gathering other feedback through appropriate chann

      • Client Service Officer at Scope Markets

      • Job Summary Client service officers are the frontline employees of many companies. They interact with customers on a daily basis, providing them with information about products and services, answer

      • Retail Customer Experience Associate at Britam

      • Job Purpose:  To ensure the provision of consistently high quality Customer experience through quality service interactions by the Contact Centre team in compliance with overall Service strate

      • Intern - Experience Centre at Koko Networks

      • Your Role: To lead customer service on behalf of KOKO Labs at the experience center and support operations, logistics, and warehousing in the test neighborhood. What will you do: Experience C

      • Merchant Support Executive at iPay Africa

      • Job Purpose The Merchant Support Executive will be responsible for providing and accomplishing action plans for merchant support activities in an assigned region, through responding to merchants&rs

      • Customer Support Trainee at Kwara

      • We are looking for self-driven team members who learn with speed, have a high accountability mindset and focus on diligence and customer care. In this role, you will work closely with our Strategic Gr
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      • Customer Service and Training Support at SGS

      • Job Description The incumbent shall be responsible for Supporting the Training academy activities and Tele sales.  Main duties and responsibilities: Marketing available training oppor

      • Customer Service Representative at HotelOnline

      • As a Customer Service Representative at HotelOnline, youll be the face of our company and the first point of contact for both our valued guests and hotel partners. Youll play a critical role in ensuri

      • Call Centre Representative at Koko Networks

      • As Customer Care Representative, you will play a front-line role in resolving customer issues and ensuring customer satisfaction. You will answer questions about KOKO, address complaints, resolve issu
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.