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Customer Care, Success and Service Jobs in Kenya (Page 177)

      • Team Leader at Majorel Kenya

      • Description We are looking to hire a Team Leader. The Team Lead is responsible for driving performance and ensuring customer satisfaction. The incumbent is expected to consistently provide exc

      • Call Centre Agent at Madison Group Limited

      • Key responsibilities To pick all calls directed to the medical call center and assign them to the relevant people; and handle client complaints and queries in order to improve the efficiency of the

      • Customer Service Assistant at Stratostaff

      • Key duties & responsibilities Delivers excellent supply chain customer service, from order receipt through to delivery and enables achievement of specific customer service level targets unde

      • Customer Service Assistant at Britam

      • Job purpose: Responsible for delivering an exceptional customer experience at the Britam branch level and putting the needs of every customer at the heart of every decision making process. Key R

      • Officer Contact Centre at I&M Bank

      • PURPOSE: Contact Centre is the Bank’s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to ensure that services are of
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      • Customer Experience at mCarFix

      • As Customer Experience Officer, you will be responsible for improving customer experiences across all customer touchpoints, both on and off line including sales, customer service, social media, techni

      • Call Centre Team Leader at Ital Global

      • The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficien

      • Customer Service Officer at Old Mutual Kenya

      • Job Description Follows standardised processes and provides administrative support in line with normal business functioning. Delivers on daily production standards and adheres to service and q
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.