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Customer Care, Success and Service Jobs in Kenya (Page 179)

      • Customer Service Representative at Poa Internet

      • Overall Responsibility Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis.

      • Strategy Manager at M-KOPA Solar

      • We are looking for a Strategy Manager to join our Customer  Department. The customer team at M-KOPA is responsible for ensuring that M-KOPA delivers maximum

      • Loan Recovery Officer (3 Positions) at ENGIE

      • Job Purpose/Mission Loan recovery officer is responsible for the receivables risk management (RRM). This includes among others, Portfolio management and Loan Workouts. Responsibilities Car

      • CIC Agent at Hotpoint Appliances Ltd

      • Reports to: Service Centre Manager Department: Service Centre Job Purpose The purpose of the role is to meet departmental objectives by ensuring compliance of the set processes and procedures

      • Customer Success Lead at Credrails

      • About the role: We are looking for an experienced Customer Success Lead who is passionate about solving customer’s needs and offering them delightful experiences. You will be responsible for
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      • Receptionist at Law Society of Kenya

      • The position mainly entails attending to Advocates and Members of the Public and dealing with inquiries on the phone and face to face. Assisting with information regarding the Society to members, gene

      • National Customer Manager at DHL

      • Role Context Plan, organise and direct the Key Accounts Group in country in order to achieve targeted revenues and profitability. Key responsibilities Manage and develop a portfolio of pro

      • Customer Service Sales Intern at FlexPay

      • SALES Internship JOB We are looking for a self-driven Sales Intern to join our customer service team.  As a Sales Intern, your main duties will be to sell the different products we have to pot

      • Account Manager at Scope Markets

      • The Account Manager will be a member of the primary contact team for leads interested in trading global financial markets. This person will be responsible for assisting his lead database make the most
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.