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Customer Care, Success and Service Jobs in Kenya (Page 181)

      • Global Customer Experience Director at BURN

      • The job holder will be responsible for developing Burn’s customer experience strategy and delivering a seamless customer experience across all stages and touchpoints in the customer journey and

      • Contact Center Agents at Family Bank Ltd

      • Key Responsibilities: Receive inbound calls within the Contact Centre in a friendly, supportive, efficient and professional manner as per the bank’s quality standards and ensuring that the

      • Customer Success Manager at d.light

      • Job Description R&Rs Holding product platform training for internal staff and partners:  New features, migration and UATs for vital features  Creating professional communicati

      • Customer Care Agent at Kasha Kenya

      • Job Purpose: We’re looking for a highly skilled customer care agent to join our team, managing inbound and outbound phone calls, email requests, and face-to-face interaction with a friendly,

      • Jobs at Corporate Staffing

      • Responsibilities Handling of inbound calls, outbound calls, and WhatsApp enquiries Website online order processing Handle any issues or discrepancies from customers regarding their orders
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      • Customer Success Manager at Canonical

      • So do we! This is why we're growing our customer success team to continue to offer thoughtful, smart, precise interactions across all our product portfolio, from Ubuntu to open source infrastructu

      • EGS Complaint Handler at Cigna

      • As a Complaint Handler for Europe and Global Segments, you will responsible for investigating complaints and using the insights gained from your analysis to drive improvements in our business.  W

      • Subject Matter Expert at Cigna

      • YOUR JOB As an SME you will support the supervisor and team manager in your relevant process. Key to the role will be building/maintaining an in depth knowledge of (part of) the process to conti

      • Customer Service Officer at Old Mutual Kenya

      • Job Description Follows standardised processes and provides administrative support in line with normal business functioning. Delivers on daily production standards and adheres to service and q

      • Jobs at Corporate Staffing

      • Key Responsibilities  Take incoming calls from customers requiring support, or who have questions or queries about the services offered, speak with customers and manage and escalate the cal
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.