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Customer Care, Success and Service Jobs in Kenya (Page 181)

      • Customer Service/Teller at Caritas MFB

      • JOB PURPOSE To efficiently handle customer transactions, maintaining customer satisfaction, maximize revenue collection and manage risk while cross-selling bank products to achieve branch profitabi

      • Customer Service Specialist at Unilever

      • MAIN JOB PURPOSE: Supports the end-to-end order management process, Customer returns, deliveries, and Supply claims processing. He/She will drive collaboration, manage on time in full delivery o

      • Customer Service Representative GEH at Cigna

      • Our customer service team manages customer-queries through different communication channels (mainly email and phone) providing timely resolutions and pleasant customer experiences. The Role & R

      • Customer Experience Manager at Wasoko

      • About The Role Working closely with the Global Head of Marketing, the CX Manager will be responsible for the Customer Lifecycle management from quality acquisition to the retention of clients. You

      • Client Service Officer at Scope Markets

      • Overall Purpose of Role: Client service officers are the frontline employees of many companies. They interact with customers on a daily basis, providing them with information about products and ser
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      • Call Centre Agent at Caritas MFB

      • JOB PURPOSE To provide excellent customer service on both inbound and outbound calls KEY RESPONSIBILITIES Promptly resolving customers enquiries at the first instance by using the bank&rsq

      • Customer Care Agent at Kasha Kenya

      • Job purpose: To manage inbound and outbound phone calls, email requests, and face-to-face interaction with a friendly, helpful approach. Job Responsibilities: Customer support in a delight
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.