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Customer Care, Success and Service Jobs in Kenya (Page 182)

      • Customer Success Manager-Saas at agriBORA

      • Key Responsibilities of the Role You will onboard the different tier customers of the company and maintain a healthy post-sign-up relationship leading to a high renewal/retention rate. Yo

      • Customer Service Associate at Branch

      • Job Overview : You will be responsible for providing an inspiring and delightful experience for our customers. This role is based in Nairobi and will report to the Customer Service Manager. Ideal c

      • Customer Care Associate at Copia

      • Job Description We are looking for customer care professionals with strong interpersonal and communications skills who are passionate about Customer Experience and its growing future in the organiz

      • CX Agent Singlecarrier at Maersk Line

      • The Senior Customer Experience Agent is responsible to actively build strong relationships with reefer customers, gain understanding of their business, ensure excellent customer experience whilst maxi

      • Current Openings at Corporate Staffing

      • Key Responsibilities Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve t
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      • Customer Service Manager at PalmPay

      • Job Descriptions Responsible for earlier building and later onsite monitoring and management of customer service center, including recruitment and onsite management; Ensure the team complete a

      • Openings at Corporate Staffing

      • Key Responsibilities Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve t

      • Jobs at Corporate Staffing

      • Responsibilities Maintaining a positive, friendly, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries via phone and through emails a
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.