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Customer Care, Success and Service Jobs in Kenya (Page 290)

      • Head of Customer Value Management at Vodafone

      • Overall purpose This position is responsible for formulating the CVM strategy, input to segment strategy and implementing it across all regions in order to achieve the objectives of leading the indus

      • Sales Accounts Manager at Brand Track LTD.

      • The holder of this position will report directly to the Sales & Marketing Manager Overall purpose of the role: Business development and growth Duties and Responsibilities Acquire and retain c

      • Customer Service Manager at Powerhive

      • Key Responsibilities Develop a Customer Service Policy for the company - 10% Implementation of the Customer Service Policy (including training of all technical staff on their performance met

      • Service Account Managers (SAM's) Expert at SAP

      • ROLE DESCRIPTION: Service Account Managers (SAM's) work closely with the SAP License organization, SAP Delivery counter-parts, customers and partners to ensure the overall success of the sale and imp

      • Receptionist / Company Secretary at Duma works

      • Brief Description: The Secretary to the Directors will be responsible for providing personal administrative support through conducting and organizing administrative and clerical duties in order to ens

      • Front Desk Representative at R4Kenya

      • Responsibilities for the Front Desk Job Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and welcome guests Answer questions and address compl

      • Products Associate at ShopIt Store

      • Responsibilities for the Products Associate Job Development of new product units and enhancement of existing products. Handling relationships with new and current suppliers. Getting new prod
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      • Receptionists at Elizabeth Glaser

      • Job Summary To provide front office support to the EGPAF Kenya Nairobi Office. Responsibilities for the Receptionist Jobs Reception Answer incoming telephone calls and take messages ensuring

      • eCommerce Customer Service Officer at Soko

      • Position Summary The eCommerce Customer Service Officer will report to the eCommerce Project Manager and partners with key stakeholders to ensure that Soko is providing the highest level of customer

      • Category Developer Associate at Jumia

      • Category Developer Associate Job Responsibilities Bringing in new suppliers under JUMIA Shortlisting, qualifying and prioritizing key suppliers Analyzing customer buying patterns, predicting futu

      • IT Sales Accounts Manager at Virtual HR

      • Reporting to the Business Development Manager, the IT Sales Accounts Manager will be responsible for the recruitment of new resellers of IT accessories, maintaining commercial relationship between the
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.