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Customer Care, Success and Service Jobs in Kenya (Page 292)

      • Senior Key Account Manager at Jumia

      • Senior Key Account Manager’s responsibility is to cover the largest accounts, in addition to managing a team of Key Account Managers, with topline P&L ownership for the categories that he/sh

      • Communications Officer at Deloitte Consulting

      • Role Summary: The Communications Officer, supports the Director, Partnerships and Learning in aggregating, packaging, and tailoring information gathered through AECF Ltd.’s grant-making activiti

      • Job Opportunities at Corporate Staffing

      • The following are the main responsibilities: Content Management: You will manage the company website from content generation to performing editorial duties. Digital Marketing: You will be responsibl
        • 29 October, 2016

      • Relationship Executive at Safaricom Kenya

      • Brief Description Reporting to the Customer In-Life Manager – -ESD Large Enterprises. Role Purpose: To ensure excellent and timely customer service by managing relationships of assigned account

      • Client Services Manager at Cedar Consulting Ltd

      • Client Services Manager Job Key Responsibilities Establish and coordinate quality client base including programs management; Scout and craft valuable partnerships with organizations with view of g

      • Client Service Manager at Cedar Consulting Ltd

      • Key Responsibilities of the Manager   Establish and coordinate quality client base including programs management; Scout and craft valuable partnerships with organizations with view of genera
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      • Help Desk Specialist at Alternate Doors

      • Help Desk Specialist Job Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and

      • Services Account Executive at Microsoft

      • Purpose The Services Account Executive (AE) is a trusted advisor to Microsoft's Enterprise customers. Key Responsibilities 1. Understand and anticipate your customer's business needs, and offer the ri

      • Relations Executive at Resolution Insurance

      • Key Responsibility Areas Of The Relations Executive Set up new MSPs, establish and maintain proper coding and data as per supplier requirements Maintain effective and ongoing communication with in

      • Customer Service Manager at NFT Consult

      • Position Description: Assist the Manager to deal with customer service affairs in the Africa Customer Service Department. Technical Customer Service Manager Job Responsibilities Main Duties and Res

      • Internal Business Partner at NFT Consult

      • Job Summary He /She is responsible for understanding NFT’s business strategy, with the IBP’s role primarily responsible for database management, account support and NFT business departmen
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.