ABOUT THE OPPORTUNITY AND RESPONSIBILITIES
This position provides you with the opportunity to work directly with our entrepreneur clients in Inkomoko communities. As a member of the Business Growth Services team this role will contribute to the direct impact of Kenyan micro and small entrepreneurs to create thriving communities.
Specifically, the positions responsibilities include:
CLIENT MOBILIZATION (10%)
- Identify and enroll entrepreneurs based on the criteria to be enrolled in the program.
- Communicate program details to the community participants and confirm messages have been received.
- Represent Inkomoko as an Ambassador, outreach to existing structures in the communities.
- Advise on participants’ criteria to fit the culture and existing businesses in the community.
- Communicate to Inkomoko leadership about any challenge faced by participants during program implementation
TRAINING (40%)
- Ensure that all the entrepreneurs in the program are informed and attend all the training
- Organize all the training logistics: printing training materials, setting up the training venue, recording attendance, and starting the training on time
- Provide the training using Inkomoko training materials in Kiswahili and English
- Review and advise the Senior trainer on necessary changes to the training modules.
- Complete all the training programs in the due time and within budget.
BUSINESS CONSULTING & CLIENT RELATIONSHIP MANAGEMENT (40%)
- The intake process for entrepreneurs, including baseline M&E and tracking in our electronic system
- Conducting monthly site visits to assess business need and opportunity
- Generate cash flow statements and profitability analyses with clients
- Provide informed, strategic, and realistic advice to help the client meet their objectives, or shift their objectives towards better sustainability/profitability
- Ongoing site visits to provide real-time advising to solve business changes and grow businesses
- Connect clients to other Inkomoko services, including training and access to finance
- Keep up-to-date the clients’ business information in an accurate manner
- Assist investment colleagues with investment applications, due diligence, and clients’ credit Payment
COMMUNITY ACTIVITIES COORDINATION AND ADMINISTRATION (10%)
- Develop a good relationship with all partners and local authorities in Kakuma.
- Provide weekly and monthly reports on time.
- Represent Inkomoko in Kakuma
- Work closely with the Senior Business Development Advisor and Business Development Manager to organize community activities
- Assist Inkomoko staff with all in-county communications.
- Make sure activities in the community are done in a timely manner.
- Assist the M&E team with surveys and data collection in Kakuma
- Provide administrative support as needed.
- Perform any other duties as assigned
Requirements
WHO WE ARE LOOKING FOR
- Digital literacy (basic IT skills for Microsoft office, Excel, PPT)
- Relationship skills (coaching, listening, empathy, trust)
- Fluent and Excellent communicator to audiences in English, Swahili highly desirable
- Basic understanding and interest of micro and small businesses
- Show personal drive, initiative and learning agility
- Strong financial and accounting skills; familiarity with business financial policies in Kenya
- Flexible and able to deliver results under pressure
- Good written and oral communications skills
- Shows perseverance, personal integrity, and critical thinking skills
- Outgoing and Social
- Honest and professional
- University education/or currently pursuing Business Administration, Entrepreneurship or any other relevant field
- Must be based in the respective location.
- Access to a smartphone 24/7 is a plus.
- The Candidate should not be employed by any other organization currently.
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ABOUT THE OPPORTUNITY AND RESPONSIBILITIES
As we continue to grow, the People & Culture team is evolving in step with business priorities to effectively support the organization’s rapid expansion both operationally and strategically. We are seeking a Senior Talent Acquisition Advisor to play a key role in advancing the P&C strategy, with a primary focus on talent acquisition.
Reporting to the People & Culture Manager, the position holder will;
Develop and Implement hiring strategies (30% time)
- Design and implement the recruiting strategy that is aligned to the Organization’s long term strategy
- Come up with innovations to improve our hiring practices that include but not limited to automation of hiring processes, testing, etc
- Design and drive the adoption of consistent recruiting, interviewing and hiring practices that support a strong candidate experience
- Develop job descriptions for all new positions and ensure that existing job descriptions across Inkomoko’s operations are updated and aligned with the organization's culture, values, and diversity and inclusion goals
- Define and lead hiring projects focused on continuous improvement
- Collaborate with department heads and managers on a regular basis and proactively identify future hiring needs
- Recommend diverse talent attraction strategies eg social media networks and employee referrals etc.
Recruitment and Employer branding (30% time)
- Recruitment: post open positions, generate applicants, screen applicants in the Recruitment system in collaboration with the hiring manager for the respective Inkomoko location. The Senior Associate will proactively source and identify qualified candidates using various methods such as job fairs, social media like LinkedIn, networking and employee referrals
- Interviewing: In collaboration with the hiring department, support in setting up interviews with candidates, edit Job matrix documents and share materials before interviews, compile reviewer feedback, prepare and administer assessments for applicants in a professional & timely manner
- Communications: Highly professional correspondence to successful/unsuccessful candidates and ensure that timely feedback has been provided to all non-manager level positions on the outcome of the recruitment process (ensure a positive candidate experience)
- Employer Branding: Work closely with the Regional team to ensure that all social media platforms and the employee slack jobs channel have relevant information and up to date information with a focus on assigned Companies. Advise on ways of improvement to boost the organization’s employer brand across the locations
- Provide timely information to the supervisor to ensure that the company recruitment tracker is updated with actual status of recruitment process steps and that no vacancy is left behind
- Reporting and Compliance: The Senior Advisor will ensure that all documentation and records relating to the recruitment process are accurate, complete, and compliant with legal requirements for the P&C Department
Onboarding of new employees (20% time)
- Coordinate onboarding meetings of all new staff, communicating to various team members to ensure successful onboarding documents and tools are prepared on-time (P&C forms, coordinate with the Head of Talent Development to assign onboarding buddies, onboarding schedule and, first day’s meetings schedule, etc.)
- Coordinate the Organization wide orientation programs (first day. First week, first month and first quarter)
- Act as a consultant and the go-to person to all new employees
- Support in the creation of an onboarding pack for each new employee
- Introduce all new hires to current employees and other relevant stakeholders
- Gather candidate experience feedback from new hires to improve the P&C services
- Assist in the existing employee’s movements to new Departments or positions
Talent Management & Succession planning (20% time)
- In collaboration with the Head of Talent Development, contribute to the talent management programs and the implementation of the career management program and succession plans
- Drive succession planning by matching identified key positions and identified potential successors
- Review succession plans on a regular basis, check whether potential successors are still available or whether job requirements or successor qualifications have changed, and whether potential successors’ development is proceeding according to plan, ensuring that we are hiring for the future.
Requirements
Inkomoko has found that the happiest and most effective colleagues are proactive, resourceful, self-motivated go-getters with a can-do attitude, who support their teammates with sincerity. They are strategic, but also willing to roll up their sleeves. They give and receive feedback freely.
For this role, the successful candidate will have these qualities:
- Bachelor Degree in HR, Management, Psychology, Business, Finance, Law or any other related field
- 6-8 years of working experience in HR with exposure to recruitment or talent acquisition and management
- Absolute confidentiality and discretion is required of this position
- Ability to manage several activities simultaneously while working under pressure to meet deadlines
- Excellent communicator in English, both spoken and written with excellent presentation skills
- Good collaboration skills - approachable, warm, honest, transparent, and able to manage up with confidence and the ability to build relationships with colleagues
- Proficient in Microsoft Office (Word, Excel, and PowerPoint) and HR Management Systems (e.g: Odoo)
- Experience in working independently on projects
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