Jobs at Workforce Africa

• Reporting to the director, the overall purpose of this role is Sales and Business Development for the Electronic Security and Safety Systems www.uss-ea.com 

KEY RESPONSIBILITIES 

• Promoting and selling the entire portfolio of electronic security and safety systems 
• Building and maintaining relationships with the new and existing clients 
• Presenting the organization’s system in a structured professional way to potential clients. 
• Representing the company at trade exhibitions, events and demonstrations 
• Gaining a clear understanding of customers' businesses and requirements and design effective solutions that meet and or exceed client expectations. 
• Ability to differentiate the company’s product offerings and convey compelling value propositions to promote sales. 
• Creating detailed site survey reports, proposal documents/quotations and handover reports 
• Cold calling with the aim of maturing business 
• Attend site meetings and oversee the project execution. 
• Management of sales and updating the Sales details onto the ERP system  Carry out site visits and demos with potential clients. 
• Achieve a minimum target of 30 million KES per quarter. 

EDUCATION & EXPERIENCE 

• A bachelor’s degree and/or MBA in Marketing. 
• Sales/Marketing Professional courses will be an added advantage. 
• Experience in solution sales of electronic security solutions is a MUST
• Demonstrable knowledge and experience in the field of B2B sales

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• We are looking to hire an enthusiastic Brand Ambassador to be the face and voice of our client's brand. As a successful candidate, you will be involved in increasing brand awareness and sales by promoting their products through various media channels. You will work closely with the sales and marketing division to achieve its marketing goals and objectives, such as communicating the value of our products to customers, tracking customer feedback, and representing the brand at launches and events.
• To excel in this role, you will have excellent communication and networking skills and a strong presence on social media. Previous experience as a brand ambassador or similar role is strongly desired, as well as knowledge of sales and marketing principles.

Brand Ambassador Responsibilities:

• Creating website and social media content in order to drive brand awareness and attract new customers.
• Building rapport with customers and vendors.
• Monitoring customer feedback and escalating complaints to the marketing department.
• Tracking customer preferences, metrics, and media campaigns.
• Maintaining a positive image of the brand at all times.

Brand Ambassador Requirements:

• Valid WhatsApp number
• Passionate about social media
• Smartphone

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• They are seeking a highly motivated and detail-oriented individual to join our People and Culture team as a Head of Learning and Development. As a key contributor, you will play a pivotal role in fostering a culture of continuous learning and professional development within our organization.

Key Responsibilities:
Learning Management System (LMS):

• Oversee the implementation and maintenance of the learning management system (LMS).
• Administer the LMS, including user management, content upload, and system maintenance.
• Provide technical support and training to users on LMS functionality.

Onboarding:

• Facilitate the onboarding process for new hires, ensuring a smooth and positive experience.
• Collaborate with various departments to create and update onboarding materials, including welcome kits, training manuals, and resources.
• Conduct onboarding sessions and provide ongoing support to new employees.

Knowledge Management System (KMS):

• Oversee the implementation and maintenance of the knowledge management system.
• Collaborate with subject matter experts to capture and organize relevant content.
• Ensure accessibility and usability of information within the KMS.
• Promote a culture of knowledge sharing across the organization and encourage collaboration and information exchange.
• Integrate knowledge sharing into broader learning and development initiatives and align training programs with the organization's knowledge management goals.

Training Needs Analysis:

• Conduct regular assessments to identify organizational training needs.
• Work with department heads to understand specific team training requirements.
• Analyze data and feedback to improve and tailor training programs.

Training Administration:

• Develop and maintain a comprehensive training calendar, ensuring alignment with organizational goals.
• Coordinate the development, scheduling, and logistics of various training programs.
• Track and manage training attendance, ensuring accurate record-keeping.
• Assist in the development and maintenance of training databases and records.

Development and Delivery of Training:

• Design and develop training programs based on identified organizational needs.
• Deliver engaging and interactive training sessions to employees at all levels.
• Gather feedback and continuously improve training content and delivery methods.

Requirements

• Bachelor’s degree in human resources, Organizational Development, or a related field.
• 3-5 years of proven experience in learning and development roles.
• Familiarity with Learning Management Systems (LMS) and Knowledge Management Systems (KMS).
• Strong organizational and project management skills.
• Excellent communication and interpersonal skills.
• Ability to adapt to a fast-paced environment and manage multiple priorities effectively.

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• The purpose of this role is to oversee and ensure smooth running of the HR department as well as design, develop and implement polices that drive the company culture. Reporting to the CEO and working closely with head of departments, the People & Culture Manager is required to effectively build the people and culture capability of the organisation; lead and manage an effective human resources function to support management of the employee lifecycle; and contribute to broader organisational and strategic management. The position also has a key role as ambassador for organisational culture and values, ensuring they are visible, embedded and upheld.

KEY RESPONSIBILITIES 

STRATEGY & LEADERSHIP

• Develop and execute ouir People and Culture strategy
• Contribute to the development and achievement of our medium and long-term strategy, ensuring effective inclusion of key people and culture considerations
• High level analysis of key people data and trends in support of strategic priorities, advising an appropriate course of action as required.
• Design and develop programs for the continuous learning of all team members

ORGANISATIONAL DEVELOPMENT & CULTURE

• Contribute to the development of a robust culture through role modelling our core values and the behaviours which drive this culture
• Design and lead initiatives including research and diagnostics (e.g. annual employee engagement survey and exit interviews), to maximise the engagement of all employees and build organisational commitment to the desired culture
• Work in partnership with the Marketing and Communications team on effective internal communications

TALENT MANAGEMENT

• Develop a focused job design aligned to a structured Workforce Plan and Framework
• Ensure a clear Employee Value Proposition in support of candidate attraction
• Ensure best practice, innovative methods and processes relating to the recruitment, selection and onboarding
• Development of formal induction process and procedures
• Develop workforce and succession planning processes.

PEOPLE DEVELOPMENT

• Build a culture of performance across the organisation with oversight and continued development of the Performance Review & Development framework
• In conjunction with the Executive Team, ensure all Learning and Development is strategically linked to organisational needs and aligned to performance reviews and business planning processes
• Develop and update our Learning Program each year after the Performance Review process
• Create a leadership development framework to maximise leadership capability and embed a coaching culture in support of delivering on strategy outcomes.

HR MANAGEMENT

• Responsible for the effective operations of all normal People & Culture activities to support management of the employee lifecycle including:
• Maintain employment records to meet compliance obligations, Compiling and Filing of statutory returns, On-boarding/ off-boarding employees
• Effectively manage the Human Capital needs of the company. Work closely with the Head of Departments to ensure right placement of employees in key positions.
• Internal and external organisational reporting (i.e. Monthly, quarterly and annual reporting to Business Plan KPIs, Executive Team Reporting, Board Reporting etc)
• Assist the Head of Departments with planning, budgets and reporting, including evaluating People & Culture results and trends.
• Preparing payroll and ensure statutory compliance.
• Leave management of employees.

Qualification

EDUCATION & EXPERIENCE

• Minimum of 1 year experience as a People & Culture executive;
• A minimum of 2+ years of HR experience in the above areas;
• Prior experience of working in a tech industry shall be a plus;
• Thorough underdstanding of HR policies and procedures, and knowledge of Kenyan Labor / employment laws & HR practices;
• A degree or relevant qualification in HR.

CORE COMPETENCIES

• Strong communication and interpersonal skills
• Ability to work independently and take initiatives without direct supervision.
• Strong strategic, analytical, and organizational skills.