Career Opportunities at Inkomoko

About the Opportunity

Inkomoko Kenya seeks a highly talented and experienced business advisor to work directly with our entrepreneur clients to provide expert Finance, Accounting and Tax advice. 

Responsibilities
CONSULTING & TRAINING FOR CLIENTS (70% TIME)

• Provide services within the allotted time frames (in line with SME service offering) to each client.
• Conduct assessments of client businesses to understand business needs, challenges, and opportunities in relation to the whole business.
• Develop work plans for clients addressing their needs. 
• Assist clients with implementation of finance/tax assessment recommendations, providing detailed 1-on-1 consulting to improve a clients’ profitability and reduce financial risk.
• Ongoing client’s management, site visits and other engagement to provide real time advising to solve business changes and grow the company. 
• Develop and implement accurate financial reporting, bookkeeping and inventory management systems for clients (booklets, excel, software).
• Using the Inkomoko curriculum, provide training to Inkomoko clients in finance, tax, accounting, etc.  Update and improve curriculum where needed.
• Provide informed, strategic and realistic advice to help clients improve their financial management systems (including inventory management, bookkeeping).
• Generate financial statements, forecasts, unit economics, break-even and profitability analyses for clients.
• Advise clients on financing and investment opportunities/challenges.
• Help clients prepare for financing or investment opportunities (loan and equity financing).

CLIENT MANAGEMENT (20% TIME)

• Manage client relationships, providing excellent customer service to assigned clients
• Participate and contribute in regular “Finance and Taz” meetings with other Finance and Tax Advisors at Inkomoko to teach/learn from one another and problem solve on solutions for clients. 
• Provide feedback and insights to SME Management.
• Work with in-house industry experts to ensure that client strategies incorporate best practices for the industry.
• Clearly set expectations with clients in line with Inkomoko Consulting processes
• Coordinate with M&E for client base line and end line surveys
• Work with management to revise service offerings and make improvements based on changing market needs and client feedback. 
• Coordinate with the Management team and Customer Relations for client billing.

ADMINISTRATION (10% TIME)

• Regularly track and report on the progress of client work and deliverables in Odoo.
• Represent Inkomoko in the local business community and at conferences or other events.
• Keep up to date on latest finance, tax, and investment trends in the local market. 
• Maintain and organize client files.
• Attend all required department and company meetings.
• Participate in the organization’s company-wide efforts for growth.
• Other duties as required.

Minimum Qualifications

• The ideal candidate will fulfill the following requirements:
• 3+ years of work experience in tax, finance, accounting, investment
• Deep understanding of international accounting principles and local tax law
• Experience with setting up an using bookkeeping as well as inventory management systems
• Experience with preparing businesses for different types of investment 
• Experience in consulting, business planning, and providing business advice
• Excellent computer skills, especially with MS Excel and Word
• Good written and oral communication skills for presentations and training
• Shows perseverance, personal integrity, and critical thinking skills
• BA/BS, CPA, or MBA required.

What You'll Get

• This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:
• Competitive salary, and potential KPI-based bonus
• Incredible company culture, including deep investment in your learning and growth
• Diverse colleagues and policies that show our commitment to equity and inclusion 
• Talented, passionate, and committed team colleagues across the region
• Ability to make a significant social impact to your community
• Generous health insurance, staff savings, parental leave, sabbatical, and more benefits.

go to method of application »

About the Opportunity

The Business Development Manager will ensure that our Mombasa office meets and exceeds expectations for high-quality business support services to entrepreneurs across the Coast. Specifically, the Business Services Manager will have the following core responsibilities:

Responsibilities
TEAM LEADERSHIP & BRANCH ADMINISTRATION (20% TIME): 

• Develop a clear vision for the program as well as a clear and effective strategy for program implementation and evaluation
• Serve on the Inkomoko Management Team, providing strategic direction and leadership for Mombasa’s growth
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence
• Develop the capacity of the team, deepen understanding of their roles, and assist with career development through coaching, mentorships and other tools available to them
• Promote accountability, communicate expectations and provide constructive feedback via performance reviews
• Work with Director of Client Services and the Kenya MD to plan and manage the budget, staffing, and other resource needs to deliver program outcomes
• Work with Inkomoko Kenya Finance team to manage client payments, and local expenses
• Other duties to support organizational culture and leadership

CLIENT SERVICES MANAGEMENT (60% TIME)

• Supervise the team of Client Services staff to deliver business development advisory services to entrepreneurs
• Implement Inkomoko’s model of interactive training, assessment, and consulting process with clients
• Increase staff capacity by designing and leading technical training sessions for business advisory team and clients through trainings, workshops, and other events
• Review client business assessments and provide recommendations for improvement
• Provide expert advice; help clients to navigate challenges and make sound business decisions
• Modify existing products and services to meet the demand of Mombasa clients and so that they align with Inkomoko strategy – this includes developing a market-system approach to client services. 
• Work closely with clients to develop and articulate a business growth plan that demonstrates impact, growth, and long-term financial sustainability.
• Stay up-to-date with entrepreneurship trends across Kenya and East Africa, connecting our entrepreneurs to new insights in tourism strategies and other government initiatives
• Provide practical strategic advisory and assistance to help clients harness opportunities, structure their business more effectively, and drive growth.
• Advise clients on investment needs and connect them to financial services preferably to our loans portfolio team
• Ensure that all partner/donor deliverables are met while creating the desired impact for Inkomoko clients
• Keep track on reporting requirements and draft reports 

CLIENT SALES, MARKETING, and EXTERNAL RELATIONS (20% TIME)

• Maintain perfect understanding of Inkomoko Kenya service offers to be able to explain the right package to clients, after understanding their business needs
• Identify and tap into market opportunities that would be beneficial for Inkomoko Kenya clients, when time allows.
• Partner with the Client Relationship & Partnerships Manager to sell services to clients
• Find, develop, and negotiate proposals/budgets with institutional clients to leverage our core services
• Support external communications, working with the Communications staff to provide case studies and other materials to promote the Inkomoko brand and marketing of our services
• Coordinate with MEL team to identify trends and issues for clients and how we can respond
• Produce reports for donors and partners, featuring insights and learnings from the Mombasa office experience
• Support Inkomoko  fundraising efforts, working with the Fundraising team to lead proposals for the Mombasa office. 

Minimum Qualifications
The ideal candidate will fulfill the following requirements:

• Deep understanding of Mombasa economy and connections to Mombasa’s business leaders
• Proven leadership experience building effective and highly communicative teams
• Budget management and project management experience with a diverse set of stakeholders
• Experience in consulting, lending/investment, and business advisory to entrepreneurs in East Africa 
• Fluent in Coastal Swahili
• Bachelor’s Degree preferably in business, accounting, etc.
• 7+ years of work experience in relevant field