Current Opportunities at Flexi-Personnel

JOB PURPOSE

• The Sales Manager will oversee sales target development and implementation, monitor progress, and adjust strategies to drive revenue while upholding organizational brand standards in trade responses. They'll collaborate across departments for customer satisfaction, identify training needs, resource requirements, and ensure departmental excellence.

KEY ROLES AND RESPONSIBILITIES:

• Develop and implement sales goals and plans to drive revenue and meet established targets.
• Monitor progress of sales efforts and adjust strategies when necessary to optimize performance. 
• Organize Familiarization trips for both local and international agents.
• Conduct product training sessions for local tour operators and international agents. 
• Ensure quality control in responses to trade inquiries as per organizational brand standards.
• Maintain and cultivate relationships with current and potential partners to enhance brand loyalty.
• Respond to customer inquiries and feedback promptly and professionally.
• Track and analyze sales data to identify areas for improvement and opportunities for growth.
• Prepare incentive plans and set sales targets to motivate the sales team.
• Motivate, coach, and empower the sales team to achieve their full potential.

EDUCATION QUALIFICATION, EXPERIENCE AND SKILLS

• A Bachelor’s degree in Sales, Marketing, Business Administration or related field.
• At least 5 years of experience in sales management, preferably within the hospitality or tourism industry.
• Proven track record of meeting and exceeding sales targets.
• Experience in managing and motivating a sales team.
• Familiarity with the luxury hospitality sector and the safari industry in Kenya is advantageous.
• Experience in developing and implementing sales strategies.
• Knowledge of customer relationship management (CRM) systems.
• Excellent sales and negotiation skills.
• Strong leadership and team management abilities.
• Exceptional communication and interpersonal skills
• Analytical skills to track and analyze sales data and trends.

go to method of application »

JOB PURPOSE

• As a Reservations Team Leader, you will be responsible for overseeing and managing bookings while providing leadership support to the reservations team, sales support reps.

KEY DUTIES AND RESPONSIBILITIES

• Check availability and appropriately respond to guest inquiries via phone or email.
• Load bookings accurately in the system as per agreed prices and maintain customer files.
• Prepare and send invoices within required timelines.
• Review reservations for completeness and accuracy and utilize reservations system effectively in creating and updating room reservations.
• Support team members and provide solutions to queries.
• Define objectives, monitor team progress, and support in identifying Reservations team training needs.
• Manage repeat guests, special groups, VIP guests and honor work-related requests for guest satisfaction.
• Promote upselling and maximize revenue.
• Track emails and ensure timely responses.
• Support preparing and timely submission of weekly, monthly, quarterly, and annual reports, as required.
• Coordinate support needed to sales and operations department for better cohesion.

EDUCATION QUALIFICATIONS & EXPERIENCE, SKILLS

• Bachelor's degree in Hospitality Management, Business Administration, or related field.
• Minimum of 5 years of experience in the hospitality industry.
• Proven experience in reservations management, preferably in the hospitality industry.
• Strong leadership, communication, and organizational skills.
• Proficiency in reservation management systems.
• Customer-focused with attention to detail.
• Knowledge of industry standards and procedures.
• Knowledge of revenue management principles preferred

go to method of application »

JOB PURPOSE

• The Procurement Officer plays a crucial role in managing procurement activities, internal control systems both monitoring and controlling, management reporting as well as compliance and adherence to the Public Procurement and Asset Disposal Act of 2015 and regulations of 2020.

KEY DUTIES AND RESPONSIBILITIES

• Assist in preparing annual budgets and procurement plans.
• Oversee stock levels and logistics for multiple warehouses.
• Provide secretarial support to procurement committees and ensure proper documentation.
• Assist in contracting processes from creation to closure, maintain and update the suppliers register, ensure fairness and transparency in the tender process.
• Scrutinize purchase requisitions to align with budgets and procurement plans.
• Prepare and distribute Request For Quotations to suppliers and analyze quotations for purchase requisition approval by the relevant authorities prior.
• Receive, inspect, and accept/reject goods in coordination with user departments as per the specifications, quality, quantity, and price on the Local Purchase Orders when need arises.
• Ensure compliance with procurement regulations and company policies.
• Monitor supplier performance, review, and implement new supply chain practices as needed and develop supply options and contingency plans to avoid stockouts.
• Meet with suppliers to discuss performance metrics and production forecasts.
• Source organization requirements competitively and develop cost forecasts.
• Monitor and share information on market trends, prices, and quality factors affecting supplies.
• Ensure low-cost spending while maintaining specifications and quality.
• Review supplier relations and contracts and flag potential risks.
• Proper filing of procurement documents and approvals.
• Assist in the disposal of obsolete assets through various methods such as public auction, public tender, and trade ins to free up storage space in the warehouses.
• Plan and review supply truck delivery schedules and manage logistics.
• Develop and implement supply chain procedures and systems for efficiency.

EDUCATION QUALIFICATIONS, EXPERIENCE, SKILLS, AND TRAITS

• Bachelor’s degree in Procurement, Supply Chain Management, or related field.
• Proven experience in procurement and supply chain management.
• Knowledge of Public Procurement and Asset Disposal Act of 2015 and related regulations.
• Strong analytical and negotiation skills.
• Proficiency in procurement software and MS Office.
• Excellent communication and interpersonal abilities.
• Ability to work independently and in a team.
• Attention to detail and organizational skills.
• Strong ethical standards and compliance mindset.

go to method of application »

JOB PURPOSE

• The financial accountant will be responsible for managing all accounting activities, internal control systems, monitoring and control, management reporting as well as compliance with both statutory and company rules and regulations.

KEY DUTIES AND RESPONSIBILITIES

• Ensure integrity of postings in the accounting system, proper classification, and adherence to accounting principles.
• Document ordered items, reconcile monthly listings, and ensure timely payments to suppliers.
• Update receipts, track payments, verify bookings, and ensure correct invoicing.
• Ensure the accounting system functions properly and advocate for system improvements.
• Monitor effectiveness of internal controls to prevent fraud, errors, and misstatements.
• Review and approve petty cash reimbursements.
• Prepare cash-flow forecasts, plan payments, and prioritize operations during cash flow constraints.
• Generate timely and accurate weekly financial reports.
• Prepare bank reconciliation monthly to ensure accuracy of cash and cash equivalents.
• Ensure correctness of profit and loss statements, balance sheets, and trial balances.
• Prepare company payroll, recover staff advances, and reconcile statutory deductions.
• Conduct timely reconciliations of all ledgers and maintain prepayments and accruals.
• Ensure timely submission of statutory deductions and track payments for licenses and permits.
• Prepare documents for annual audit and provide support to auditors.
• Coordinate month-end closing procedures and pass necessary journals.
• Maintain a fixed assets register and ensure accurate depreciation.
• Conduct monthly stock takes, record variances, and adjust stock in the system.
• Ensure all company assets are insured with correct values.
• Lead during annual audits.

EDUCATION QUALIFICATIONS, EXPERIENCE, SKILLS, AND TRAITS

• Bachelor’s degree in Accounting, Finance, or related field.
• CPA(K) or ACCA certification is preferred.
• Proven experience in financial accounting roles.
• Strong understanding of accounting principles and regulations.
• Proficiency in accounting software and MS Office.
• Excellent analytical and problem-solving skills.
• Attention to detail and accuracy in financial reporting.
• Ability to work under pressure and meet deadlines.
• Strong communication and interpersonal skills.
• Experience in treasury management and internal controls monitoring is an advantage.

go to method of application »

JOB PURPOSE

• The Chief Marketing Officer will be responsible for overseeing all marketing initiatives across the portfolio, including digital marketing, brand management, PR, and customer relationship management. The role involves developing and executing strategic marketing plans, managing marketing budgets, and driving revenue growth. You will collaborate with the executive team to align marketing strategies with business goals and ensure a strong brand presence in the market.

KEY DUTIES AND RESPONSIBILITIES

• Provide leadership for marketing initiatives including public relations, digital marketing, brand management, graphics design, internal & external communications, marketing strategy development, budgeting, and customer relationship management.
• Collaborate with the team to develop and execute a marketing strategy aimed at increasing bookings, occupancy, and brand awareness in line with target customer profiles.
• Lead the marketing team in developing financial objectives consistent with the company's mission, including sourcing new markets to enhance revenue.
• Collect and action guest preferences, improve customer satisfaction levels, and build a loyal clientele base.
• Identify opportunities for new product development and collaborate on business plans for portfolio expansion.
• Translate organizational strategy into actionable goals, support goal setting, and annual operating plans.
• Foster an inclusive culture, ensure team training and development, and collaborate on succession planning.
• Represent the company at marketing functions and trade exhibitions, participate in CSR programs related to charity and the environment

Periodic Business Reports, Meetings & Communication

• Chair marketing department meetings with clear agendas and action points and reports
• Ensure that the marketing reports are prepared accurately and updated
• Ensure that Board reports are accurately prepared
• Ensures timely preparation of Weekly, YTD marketing milestones
•  Prepare and participate in quarterly business reviews and communicate effectively within the organization.

EDUCATION QUALIFICATIONS, EXPERIENCE, SKILLS, AND TRAITS

• A Master’s degree in Marketing, Business Administration, or related field is desirable.
• Proven experience as a Chief Marketing Officer or a similar senior marketing role
• Strong leadership, strategic planning and ability to work under pressure.
• Experience in digital marketing, PR, brand management, and customer relationship management.
• Financial acumen and experience managing marketing budgets.
• Knowledge of market research and customer segmentation strategies.
• Experience in the tourism or hospitality industry.
• Excellent communication, presentation, and negotiation abilities.
• Analytical mindset with a focus on data-driven decision-making.
• Ability to collaborate effectively with cross-functional teams.