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Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals.
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About This Job:
- Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
- On behalf of our client, we are looking for a competent, skilled, and experienced Legal Assistant.
Job Purpose:
- The job holder will assist in developing effective working relationships with key user departments to ensure their needs are understood and appropriate solutions developed that support business needs.
FUNCTIONS/KEY RESULTS EXPECTED:
- Maintaining and updating files systematically and accurately to ensure rapid access and retrieval on behalf of the Department;
- Serving legal documents to clients and other stakeholders;
- Liaising with relevant departments to ensure that all legal risks have been identified and appropriate courses of action have been taken;
- Ensuring all loan legal documentation are properly executed;
- Assisting in preparation of legal documents for registration;
- Ensuring that the company’s policy and procedures are adhered to.
- Drafting correspondence.
- Maintaining and updating the court register.
- Bringing up files for appropriate timely action.
- Attending to the relevant government registries on a need basis.
- Compilation and completion of papers, reports, and reference materials
- Any other duties that may be assigned
KEY CAPABILITIES AND EDUCATION:
- Diploma in Law or equivalent qualification from a recognized institution;
- Excellent relationship and communication skills;
- Ability to provide independent advice (orally and in writing);
- Good planning and organization skills;
- Proven ability to delicately solve sensitive matters;
Previous Relevant Work Experience
- At least 3 years of relevant experience;
go to method of application »
About This Job:
- Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
- On behalf of our client, we are looking for a competent, skilled, and experienced Inventory Analyst to work in Nairobi.
Job summary:
- Reporting to the Branch Supervisor (Parts & Accessories), the successful candidate will be responsible for the following functions:
KEY ROLES AND RESPONSIBILITIES
- Parts demand forecasting, ordering and inventory optimization.
- Coordinating all warehouse operations and stock control: Receiving, issuing, stock classification, maintaining stock locations, stocktaking, material handling & safety compliance.
- Warehousing KPIs tracking and reporting.
- Forecasting, budgeting, and monitoring of warehousing spend.
- Champion Warehousing Business Continuity Plan for the branch.
- Processing of export documentation for branch export shipments.
- Order follow up and prompt delivery status communication to customers.
- Resolution of technical part queries from customers and offer technical advice and guidance.
- Kaizen champion for the branch.
QUALIFICATIONS AND EXPERIENCE:
- Minimum Bachelor’s degree in Mechanical Engineering (automotive option) or a business related degree accompanied by a Diploma/Higher Diploma in Automotive Engineering.
- KCSE mean grade B+.
- Three (3) years’ relevant experience.
- Customer focus, Business acumen, supervisory skills, ability to drive operational excellence, attention to detail, interpersonal & communication skills
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About This Job:
- Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
Job summary:
- The prime function of this role is to collect and collate data support the Claims & Reconciliation team (including the hauliers) in all aspects of KPI and other reporting. The role holder will be responsible to ensure performance metrics are captured correctly and reported on time to all relevant stakeholders. The significance of this role is critical to enable managers have full visibility of actual performance since traditional executional logistics are outsourced to 3rd party providers. This role holder will be the primary support of the Analytics Manager to drive accurate reporting at a management and transactional level in order to ensure that all aspects of the Claims & Reconciliation process and systems, especially SAP, are accurate and provide trustworthy data for management reporting and decision-making.
DUTIES & RESPONSIBILITIES:
- Ensure accurate data inputs
- Co-ordinate reconciliation & consolidation of Hauler & Customer Claims.
- Initiation of logistics process flows, their implementation and practice.
- Failed Idocs Posting and measurement.
- Closing of reconciliation & claim gaps by initiating and revising the existing process flows.- Recognitions got from the same.
- Fast tracking of recovery of hauler payments after alignment with the transporter; through offsetting against open invoices or chasing for disbursement of funds to our KBL account to allocate against the claims. -100%
BARRIERS TO SUCCESS IN ROLE
- Lack of experience in use of SAP, Excel, Microsoft Outlook, Word or PowerPoint.
- Inability to collate and organize big data for trends and insight gathering
- Lack of insight/understanding of 3PL contracts and KPIs
- Inability to manage within a demanding and time-constrained environment.
- Inability to manage stakeholders and communicate at senior levels in the organisation.
- Inability to work to embrace the our client Values and Capabilities
KNOWLEDGE, SKILLS, AND EXPERIENCE:
- University Degree – finance related
- 2+ years of experience as a data analyst
- Proficient in Analytics
- CPA qualifications will be an added advantage
- SAP knowledge will be an added advantage
- Experience of formalized performance management and reporting (KPIs)
- Awareness of contract management reporting will be an added advantage
go to method of application »
About This Job:
- Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
- On behalf of our client in the confectionary industry, we are looking for a competent, skilled, and experienced Production Manager-Confectionary to work in Nairobi.
Job summary:
- Reporting to the Transformation Manager, the Production Manager-Confectionary oversees the confectionery production process and coordinates daily activities on the production floor (production, packaging and finished goods) to ensure enough resources on hand as well as maximum efficiency. He/she will plan production employees’ shift schedules, forecast production needs and prepare budgets to ensure workflow meets required deadlines and overall compliance. The production manager is responsible for all shift managers and their subordinates on the production floor.
DUTIES & RESPONSIBILITIES:
- Ensure proper and adequate insurance coverage
- Develop and enforce Good Manufacturing Practices (GMP’s) to ensure consistent quality of confectionery production, packaging and storage, as well as minimizing damaged products
- Forecast daily production orders and timely production of goods
- Plan and organize a work plan for all production floor employees, fill/oversee the attendance register, minimizing any overtimes
- Manage and evaluate all shift supervisors, setting SMART KPI’s for the team
- Ensure the product yield is met
- Oversee daily production processes, food safety procedures, health and safety regulations and resolve any issues relating to product quality
- Organize and oversee training sessions in areas of SOP’s, food safety, job functions, manufacturing practices, etc. whilst documenting the same
- Maintain accurate records of production employee leaves, warning letters, deduction vouchers and other relevant documents, and hand this information to the HR department
- Estimate costs and prepare budgets
- Maintain retention samples when any changes are introduced in the raw materials or process that can affect the quality and shelf life of the product, and report accurately all feedback
- Assist in minimizing downtime by working with the Head of Technical and the maintenance staff
- Ensure sanitation schedule is followed and records are maintained
- Research and Development for changes to existing products to improve quality, with structured reporting and feedback
- Oversee the recruitment process, interviews, training and induction of new staff in the department as well as any appraisals and disciplinary processes related to the department
- Investigate any variances in raw material stock and yield and document any resolutions/actions
- Liaise with the procurement manager to improve on recipes to ensure better margins and/or better quality
- Implement and oversee the ISO 22000 Food safety Management system; Attain and maintain the ISO 22000, HACCP, FSSC, and Halal certifications
- Ensure compliance with all government regulations
- Maintain records of various process documents e.g., receipt of raw materials, inventory and usage of raw materials, production, final product weight and dispatch records, etc.
- Obtain feedback from customers and marketing and sales staff regarding product quality
- Maintain clear records of customer complaints and resolution
- Update job knowledge by participating in educational opportunities and relevant trainings
- Any other duties deemed relevant by the management
Key Performance Indicators
- Compliance with HACCP and GMP’S
- Production planning and forecasting
- Compliance with the production schedule – meeting of target production level when there is no major breakdown
- Damage products
- Customer returns due to quality issues
- Planned vs actual production time variance
- Yield accuracy
- Response time to customer complaints regarding quality concerns
- Employee grievance management and overall employee engagement in the department (employee satisfaction)
- Product weight accuracy
KNOWLEDGE, SKILLS, AND EXPERIENCE:
- Bachelor’s Degree in Food Production/Science, Baking Science and Technology or Food Process Engineering
- At least 4 years similar experience in the bakery industry
- Preferred HACCP certified
- Registration with the statutory registration body will be an added advantage
- Experience in management, operations, and leadership
- Understanding of principles of ISO, OSHA, 5S, JIT, SIGMA or GEMBA KAIZEN and their application
- Deep knowledge of confectionery and bread production process
- Solid understanding of business and financial principles
- Understanding of quality and food standards, health & safety regulations
- Knowledge of performance evaluation and budgeting concepts
- Experience in reporting on key production metrics
- Proficient in MS Office and use of ERP (SAP preferably) software
- Outstanding communication ability
- Excellent planning, organizational and leaderships skills
- Attention to detail
- Strong decision-making skills and a results-driven approach
- Troubleshooting skills
- Commitment to ongoing learning
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About This Job:
- Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
- On behalf of our client who is in the hospitality industry, we are looking for a competent, skilled, and experienced Kitchen Chef to work in Nairobi.
Job Role Description
- We are looking for an organized, experienced Kitchen Chef to make ensure that kitchen operations are running smoothly.
Roles and responsibilities
- Ensures that ingredients are not used for personal use by any of the team members
- Always immediately and proactively report any issue related to the quality/freshness of ingredients
- Guarantees that all ingredients are stored and labeled according to SOPs
- Ensures mise en place are ready on time
- Makes sure to have a clean space after mise en place
- Verifies personal hygiene standards of all staff
- Team management
- Inventory management
- Operations
- Customer service
- Facilities management
Qualifications and Skills required.
- Minimum of 6 years of experience in a similar role
- Degree/Diploma in hospitality management or related course
- Prior experience in the food & beverage industry is a plus
Competences
- Intellectual capital
- Analysis skills
- Integrity & honesty
- Resourcefulness/ initiative
- Organization/planning
- Team player
- Adaptability
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About This Job:
- Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
- On behalf of our client in the petroleum industry, we are looking for a competent, skilled, and experienced Depot Sales Manager.
Job Purpose:
- To support the organization to realize its strategy on growth in customer numbers within the specific territories through management of people, assets, systems, warehouses, HSE, sales, customers, and costs. In addition, the role plays an integral part in the Route to market (RTM) strategy in collaboration with other departments.
FUNCTIONS/KEY RESULTS EXPECTED:
- Strategically manage the depot in compliance with the company’s strategy, SOPs policies, and procedures.
- Develop and train direct reportees to grow the customer base while taking ownership for business growth.
- Plan work rotas, assign tasks appropriately, and appraise results
- Managing, coaching, mentoring, taking part in disciplinary actions, and evaluating the team to ensure a high level of employee motivation and performance.
- Responsible for the depot’s profit and loss, developing and managing the depot within the approved budget with a focus on continuous improvement.
- Manage stock control of both assets and spare parts
- Offer exemplary customer service and support.
- Maintain standards of health and safety, hygiene, and security
- Working closely with other Depot Sales Managers and ensuring team cohesiveness.
- Execute any other duties as may be assigned by Management from time to time.
KEY CAPABILITIES AND EDUCATION:
- Bachelor’s degree in Commerce or any business-related course
- A master’s degree in managerial courses is an added advantage
- Minimum 5 years relevant experience
- Proficiency in using MS Office suites (i.e., MS Word, MS Excel, MS PowerPoint etc.).
- Proficiency in the use of operating systems (such as SAP) for Inventory management, budgeting, cost control and tasks management
- Specialized activities related to Admin management, performance evaluation, monitoring of transactions, and reporting.
- Demonstrated openness to change and ability to manage complexities and remains calm, in control, and good-humored even under pressure.
- Financial reporting understanding, accounting qualification, or exposure to the same will be an added advantage
- People management skills
- Previous experience in sales/ business development/ partnership management
- LPG knowledge/ experience an added advantage
go to method of application »
About This Job:
- Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
- On behalf of our client, we are looking for a competent, skilled, and experienced Freight Forwarding Clerk to work in Nairobi.
Role Summary
- To be a shipper’s agent arranging transport services and preparing documentation and also Act as a transport specialist advising shipper on most cost efficient and best means of transport. To work closely with suppliers and customers to ensure any problems, damages or anomalies are corrected. This will involve recording data appropriate to the task including accounting records.
DUTIES AND RESPONSIBILITIES.
- Coordinating freight shipments using computer programs that keep track of details such as weight, volume, and destination location
- Coordinating the shipping of goods by sea, truck, rail, or air, as well as arranging for customs clearance procedures when required
- Maintaining records of incoming and outgoing shipments including dates, contents, and destinations
- Keeping track of route information and verifying that the carrier used is properly licensed.
- Maintaining constant communication with customers, clients, suppliers and statutory authorities.
- Responsible for inventory control/checking as well as the preparation of documentation such as work orders, shipping orders and Bills of Lading.
- Understanding the best shipping methods for materials, knowledge of shipping procedures, routes and rate.
- Calculating charges, storage space and demurrage charges.
- Maintaining constant communication with customers, clients, suppliers and statutory authorities
KNOWLEDGE SKILLS AND EXPERIENCE
Education
- Diploma in Clearing & Forwarding or equivalent
Experience
- Experience in declaration/documentation and online processing
- Experience in customs clearance
- Minimum of 2 years’ experience in a similar position
Skills
- Encouraging to team and staff; able to mentor and lead
- Able to analyze data and sales statistics and translate results into better solutions
- Excellent verbal and written communication skills
- Able to multi-task, prioritize, and manage time effectively
- Self-motivated and self-directed
- Must have excellent interpersonal skills and the ability to work in a team
- Ability to multi-task and get things done to completion
- Excellent planning and organizational skill
Computer Skills
- Excellent IT skills – Outlook, Word, PowerPoint &Excel (With a typing speed of not less than 35 Words Per Minute)
Deliverables / KPIs (subject to change)
- Objectives will be given in terms of Net Revenue and/or volume growth development.
- In addition, there will be activity targets (i.e., Customer visits, Quotations etc.) to ensure face-to-face contact and business activities in a continual and consistent fashion.
go to method of application »
About This Job:
- Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
- On behalf of our client, in the logistics industry we are looking for a competent, skilled, and experienced Credit Controller.
Scope
- The Main role will be to manage a number of customer accounts in line with the provisions of the country Credit policy, minimize/eliminate risk associated with bad and doubtful debts
ESSENTIAL DUTIES:
- Ensure the aging on the client’s accounts are as per the company credit policy and where not to apply the collection treatment plans as provided for in the country credit policy.
- Ensure customers pay on time and chase any overdue invoices
- Monitoring debtor balance to ensure a reduction in debtors
- In liaison with the cashier monitor the receipting of the daily collection in the clients’ accounts.
- Notify the Credit control Manager on any warnings of financial distress on any one of our client’s customers in order to advice the management in line with the Company policy
- Provide a weekly status report on each of the accounts under portfolio during the weekly debtors review meeting
- Ensure payments received from the customers are accompanied by remittance advice
- Allocate all clients receipts as per the remittance advices and where no remittance is provided by the client get a commitment to allocate the receipts from the oldest invoice in the account
- Liaise and inform the Credit Control Manager of any direct transfers to the company’s bank accounts for confirmation and subsequent receipting in the clients’ accounts
- Send regular statements to clients and ensure that the balances outstanding from the clients are accurate at all times
- Act as lead in addressing the customer’s disputes in liaison with the operations/ billing/ sales/ CS teams and escalating any unresolved disputes as per the guidelines in the country credit policy.
- Reconcile to the general ledger all receivable account balances at end of each month and any variance explained and documented accordingly
- Liaise with the operational staff to ensure that client invoices are accurate, are delivered on a timely basis with all the necessary documentations and any client query addressed as per set KPI’s and as per the country credit policy
- Liaise with the other credit control team members and ensure there is order and support in collection department.
- Provide a weekly status report on each of the accounts under portfolio during the weekly debtors review meeting
EDUCATION, SKILLS AND EXPERIENCE:
- Minimum Qualification: Bachelor Degree in Business related field (Accounting or Finance option)
- Relevant qualification: (ACA, ACCA, CCP or CPA) section 3 and above
- Minimum of 2-4 years’ experience in a busy environment
- Experience in logistics Industry(Added Advantage)
- Good knowledge with Accounting packages eg Oracle system
- Encouraging to team and staff; able to mentor and lead
- Able to analyze data and sales statistics and translate results into better solutions
- Excellent verbal and written communication skills
- Able to multi-task, prioritize, and manage time effectively
- Self-motivated and self-directed
- Must have excellent interpersonal skills and the ability to work in a team
- Ability to multi-task and get things done to completion
- Excellent planning and organizational skill
- Excellent IT skills – Outlook, Word, PowerPoint &Excel (With a typing speed of not less than 35 Words Per Minute)
- People and Organizational Management
- Must have a good understanding of financial concepts and pay keen attention to detail Results and performance driven mindset
- Ability to develop and sustain good working relationships with the clients.
go to method of application »
About This Job:
- Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
- On behalf of our client, we are looking for a competent, skilled, and experienced General Worker to work in Nairobi.
Job Role Description
- Responsible for carrying out loading and Off-Loading of Boxes and Files related to Physical Records Management, Electronic Records Management, Media Vaulting and Fixed Asset management
Roles and responsibilities
- Collection of boxes / files / Media as per KPI and Company Policies & Procedures.
- Receiving boxes / files / Media as per KPI and Company Policies & Procedures.
- Retrieving boxes / files / Media as per KPI and Company Policies & Procedures.
- Delivering boxes / files / Media as per KPI and Company Policies & Procedures.
- Refiling boxes / files / Media as per KPI and Company Policies & Procedures Ensures security and preservation of records.
- Ensures Confidentiality of records
QUALIFICATION REQUIRED
- Secondary school
- Good English
- Physically Fit
COMPETENCIES
- Achievement driven
- Organizational commitment
- Integrity
- Teamwork
- Flexibility
- Initiative
- Hard Working
SKILLS
go to method of application »
About This Job:
- Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
- On behalf of our client, we are looking for a competent, skilled, and experienced general clerk to work in Nairobi.
Job summary:
- The holder of this office will perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.
KEY ROLES AND RESPONSIBILITIES
- Timely picking of parts in the warehouse.
- Ensure parts picked are taken to the correct staging area/dispatch & correctly labelled
- Bin replenishment from bulk storage locations.
- Drive a safety culture. – To work in a safe manner and come fully prepared with own PPE i.e., safety shoes, reflective jackets, gloves, and dust masks. – Report all warehouse incidents to the warehouse Coordinator.
- Participate in 5s implementation and sustenance. – Ensure adherence to the general warehousing practices like proper stacking, palletizing and movement of goods in the warehouse.
- Ensure high housekeeping standards.
- Support the timely picking and delivery of parts to service workshop. 8) Provision of excellent customer service.
- Maintaining punctuality, working days start at 7:15am to 4:00pm from Monday to Friday. Overtime and leave will be subject to advisory by the company’s supervisor
QUALIFICATIONS AND EXPERIENCE:
- Must have a minimum grade of C+ and C+ in Mathematics
- Diploma in the relevant field
- Have knowledge in SAP
- Computer Literate Good communication and interpersonal skills
go to method of application »
About This Job:
- Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
- On behalf of our client, we are looking for a competent, skilled, and experienced Filing Clerk to work in Nairobi.
Job summary:
- The holder of this role will perform a variety of clerical tasks such as, organizing files and certain company documents and records like invoices, receipts and forms. The filling clerk will collect documents from departments, developing an effective document storage and filing system and digitizing hard copies of documents.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
- Create or update records with new files and information
- Store all paperwork in designated places securing documents.
- File labelling and entering the file information on a spreadsheet
- Any other duty as assigned.
KNOWLEDGE, SKILLS AND EXPERIENCE:
- Minimum Diploma certificate, Diploma in Librarian or Business Management preferred.
- 1-2 years’ experience in record management
- Ability to handle matters with integrity and confidentiality and follow through until successful completion.
- Ability to multi task.
go to method of application »
About this Job:
- Q-Sourcing Limited, trading as Q-Sourcing Servtec, is a manpower management solutions firm operating in the East African Region in the countries of Tanzania, Uganda, Kenya, Rwanda, and South Sudan.
- On behalf of one of our Uganda based client, we are looking for a competent and experienced Food & Beverage Stock Controller in the hospitality industry to work in Uganda.
JOB SUMMARY
- The F&B controller will be responsible for tracking food and beverages of the Hotel, overseeing inventory audits and maintaining reports of purchases and pricing. The Stock Controller will also be responsible for ensuring that the company’s stock levels meet the day-to-day business needs by overseeing purchases and pricing reports, replenishing levels where necessary, and monitoring shipments or internal transfers between departments within the hotel
DUTIES & RESPONSIBILITIES:
Food inventory Management:
- Perform costings for the restaurant and bar to ensure profitability.
- Control and manage food costs.
- Check and verify all package meals.
- Check the restaurant and bar sales on daily basis.
- Prepare variance analysis for food & beverage and communicating with relevant parties.
- Evaluate suppliers’ offers and negotiate profitable deals.
- To effectively control and advise on the Food & Beverage Costs.
- Control the Food and Beverage outlets in terms of wastage, pilferage and efficiency.
- Check and ensure that no material is issued out from the store without requisition or approval from the respective department head.
- Update and maintain receipts into the systems
- Check and verify all staff meals and staff discounts.
- Responsible for linking the articles and Recipes in Material Control.
- Participate in stock taking at the restaurants and bar.
- Continuously study weaknesses in Food & Beverages control implemented at the Hotel and provide suggestions for improvements.
- Carrying out food section audits
- Undertake demand and supply forecasts and update management on a regular basis.
Reporting:
- Prepare daily staff meal cost report.
- Responsible for preparing daily Food and Beverage Report and distribute to management.
- Responsible for monthly Food & Beverage Report and distribute to management.
- Prepare the daily and monthly cost report department in relation to cost of sales.
- Check the daily Food & Beverage revenues report submitted by the income audit for the accuracy of covers and average check.
- Ensure effective book keeping
Compliance and work environment:
- Adherence to internal S.O.Ps
- Developing processes and procedures to be followed while requesting food & Beverages materials
- Adhere to general rules and regulations for the hotel
- Reporting any challenges to the responsible section heads
- Keep and maintain good working relationship with colleagues and other departments
- Spot-check on the receiving department to ensure that the scales are correct and goods are checked for quality.
- Check and ensure all menu items have a recipe.
- Monitor the regular calibration of all measuring apparatus using a standardized tool for consistency.
Qualifications:
- At least 7 years’ experience as F & B Controller with an up-scale (4/5 Star) hospitality environment.
- Bachelor of Commerce Degree, Accounting or Finance Option or its equivalent
- Must demonstrate the ability to handle multiple and conflicting priorities, and work under strict deadlines
- Should have strong analytical and be result-oriented
- Must have high standards of integrity and ethical practice
- High levels of keen eye for detail
- Proficiency in Ms Office, especially Advanced Excel
- Outstanding ability to interact and communicate with all stakeholders
- Outstanding ability to diagnose and resolve problems swiftly
go to method of application »
About this Job:
- Q-Sourcing Limited, trading as Q-Sourcing Servtec, is a manpower management solutions firm operating in the East African Region in the countries of Tanzania, Uganda, Kenya, Rwanda, and South Sudan.
- On behalf of one of our Uganda based client, we are looking for a competent and experienced General Manager in the hospitality industry to work in Uganda.
POSITION PURPOSE
DUTIES & RESPONSIBILITIES:
Policy Development and Strategic Management:
- Develop operational procedures and ensure full compliance to hotel operating controls, SOP’s, policies, procedures, and service standards.
- Put in place policies to enforce internal controls that maximize efficiency.
- Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements.
- Oversee the development and implementation of financial policies to ensure that all loopholes for financial pilferage are closed.
- Oversee the development, implementation, and enforcement of the Human Resource Policy of the company.
- The custodian of the hotel Quality policy and ensure it’s implemented, communicated to all staff and renewed on a regular basis.
- Lead in the designing of the hotel business strategic plan and ensure all proposed plans, targets and objectives are achieved periodically.
Financial Management & Operation Coordination:
- Oversee the operations functions of the hotel, as per the Organizational chart.
- Hold regular briefings and meetings with all head of departments.
- Lead all key property issues including capital projects, customer service and refurbishment.
- Handling complaints and oversee the service recovery procedures.
- Responsible for the preparation, presentation and subsequent achievement of the hotel’s annual Operating Budget, Marketing & Sales Plan and Capital Budget.
- Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
- Ensure all decisions are made in the best interest of the hotels and management.
- Deliver hotel budget goals and set other short- and long-term strategic goals for the property.
- Developing improvement actions, carry out costs savings.
- A strong understanding of P&L statements and the ability to react with impactful strategies.
- Closely monitor the hotels business reports on a daily basis and take decisions accordingly.
- Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate.
- Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management programs.
- Prepare a monthly financial reporting for the owners and stake holders.
- Draw up plans and budget (revenues, costs, etc.) for the owners.
- Helping in the procurement of operating supplies and equipment and contracting with third-party vendors for essential equipment’s and services.
- Act as a final decision maker in hiring a key staff.
- Coordination with HOD’s for the execution of all activities and functions.
- Overseeing and managing all departments and working closely with department heads on a daily basis.
- Manage and develop the Hotel Executive team to ensure career progression and development.
- Be accountable for responsibilities of department heads and take ownership of all guest complaints.
- Provide effective leadership to hotel team members.
- Lead in all aspects of business planning.
- Respond to audits to ensure continual improvement is achieved.
- Corporate client handling and take part in new client acquisition along with the sales team whenever required.
- Assisting in residential sales as and when required and development with strong sales prospects.
- Responsible for safeguarding the quality of operations both (internal & external audits).
Customer management:
- Handle and resolve guest complaints.
- Ensure high quality customer service
- Interact with guests to have feedback about the hotel services.
- Makes sure that all guests are happy.
Qualifications:
- Minimum 5 years’ experience as General Manager with an up-scale (4/5 Star) hospitality environment.
- Bachelor’s degree in Business, Operations Management, Hospitality Management or related field
- Proven track record of delivering excellent guest service in 4/5 Star properties
- Maximizes profit through financial planning and analysis
- Strong communication and listening skills
- Excellent leadership skills with a hands-on, lead-by-example work style.
- Knowledgeable of sales initiatives and principles of revenue management.
- Advanced knowledge of Microsoft Office
go to method of application »
About This Job:
- Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
- On behalf of our client, we are looking for competent, skilled, and experienced finance Executive to work in Nairobi.
Job Role Description
- The role is responsible for revenue processing, client billing, managing claims to both the outsourced clients and creditors on a timely and accurate basis, ensuring that such claims are within budget, duly approved, VAT and withholding tax are correctly accounted for, and the transactions are correctly recorded. The role is also responsible for providing timely, accurate, relevant and reliable management information as per Finance Management Policies and Procedures while maintaining tight budgetary control.
Functions/Key expected results
- Ensure that tax is correctly accounted for on all payments in accordance with the Income Tax Act and provide suppliers with their Withholding Tax (WHT) certificates on a timely basis.
- Organized filing of documents for easy retrieval.
- Prepare adequate accruals for all unpaid invoices of a particular month and make releases once payment has been effected. All accruals should be reconciled to the general ledger on a monthly basis.
- Respond to vendor inquiries and reconcile vendor statements.
- Make reconciliations of prepayments, provisions and staff advances and submit schedules within the required time
- In consultation with Finance Executive, maintain updated cashbook(s) for reference before any payments are processed.
- Ensure timely posting of all non-current Assets into the accounting software and issuing of Local Purchase Orders
- Deputizing the finance executive and assuming due accountabilities as may be advised by the supervisor.
- Prepare billing instructions for clients for the delivery of services
- Responsible for Issuing of Proforma invoices and all claims on a timely basis and ensure they have gone through the relevant approval process and within agreed service levels and ensure they are duly recorded in the correct entity.
- Regular updates of income stream through account reconciliation of project accounts; company expenditure, income etc.
- Organized filing of documents on receivables for easy retrieval.
- Verification and filing of all documents related to accounts receivables in the finance department.
- Reconciling the cashbook e.g. on monthly basis for prudent reporting
- Doing bank reconciliation and updating management as may be required from time to time.
- Regular issuing of updated monthly statements to clients by the 3rd of the subsequent month
Academic, Knowledge and skills
- University graduate level in Accounting or Finance.
- Enrolled, part or fully qualified in accounting profession with a recognized institute (ACCA, CPA, and CIMA.)
- Knowledge of IFRS and Kenyan tax legislation.
- Computer literacy with proficiency in spreadsheets and accounting software.
- 2 years working experience in a Finance related role.
- High integrity and strong character.
- Attention to detail
- Team player with good communication and interpersonal skills.
- Problem solver with strong analytical and numeracy skills.
- Proactive self-starter with strong organizational and time management skills.
Previous Relevant Work Experience Required.
- Industry knowledge of finance and consultancy is preferred.
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About This Job:
- Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
- On behalf of our client we are looking for competent, skilled, and experienced HR project Manager to work in Nairobi-Kenya.
Role Summary
- The HR project manager will act as the presentative of the respective company. He/she will assist with all HR operational needs to ensure the required sizing and capabilities for the site.
Key Functions/Key expected results
- Supervise all the staff on site and ensure task allocated is completed on time.
- Coordinate and manage project tasks and deliverables.
- Conducting administrative duties, such as setting up meetings and drafting billing summaries
- Ensure total project compliance to statutory, legal and policy requirements.
- Review processes to improve efficiency.
- Performance management in liaison with HR Manager and client line Managers
- Payroll processing for project staff.
- Prepare monthly reports and share with management and client.
- Maintaining staff attendance register on site.
- Report any disciplinary issues to HR for handling.
- Updating and reporting on the schedule progress, budget and spending.
- Identifying skill gaps and ensure closure
- Keep and maintain integrity of all project records
- Participate during interview process for recruitment of staff in their project.
- Monitoring project performance and Agreeing on priorities with client.
- Communicating your project plan internally and with the client
- Assign duties to staff to implement project goals, as needed.
- Planning around your team’s skills to ensure end success
- Oversee variable aspects of projects and provide direct assistance to ensure timely project execution.
- Make requisition of materials and other items necessary for completing project goals.
Academic qualifications
- Bachelor’s degree in Human resource or related field
- Excellent planning & Organization skills.
- Basic Accounting and proficiency in Excel is desired
- Excellent people skills to interact with staff, colleagues, and cross-functional teams
- Expert computer literacy.
- Proven team leadership ability
- Ability to work under deadline pressure
- Excellent administrative skills
- Excellent written and verbal communication skills
- Conflict-resolution and problem-solving ability
Previous Relevant Work Experience Required.
- Minimum 5 years working experience in a similar position
go to method of application »
About This Job:
- Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
- We are looking for a competent, skilled, and experienced IT Support to work in Nairobi.
Job summary:
- The IT Support shall implement and continuously improve adequate technical and organizational measures following commonly accepted standards to manage the security of information and IT services and defend against cyber incidents (e.g., ISO 27001). Those measures shall satisfy the applicable requirements (depending on the services/products provided).
DUTIES & RESPONSIBILITIES:
- Define, document and implement adequate access control concepts based on business and security requirements, to prevent unauthorized access to our client.
- Ensure that cryptography is used effectively to protect information.
- Prevent unauthorized physical access, damage and interference (e.g. environmental threats) to information and information processing facilities required for the services.
- Ensure correct and secure operations of information processing facilities and that operations are documented in operating procedures, including change controls, restricting access to operational software, backups & recovery, IT service continuity, capacity management and separation of operational from other IT environments.
- Protect information and information processing facilities against malware with industry standard measures.
- Log security events, protect them against tampering and analyze them to timely detect security incidents.
- Manage technical vulnerabilities, including vulnerable identification (e.g., regular scans, penetration tests), risk assessment, remediation (including patching, hardening, restrictions of software installations etc.)
- Manage IT networks to protect information in systems and applications (e.g., by firewalls, intrusion prevention systems, network segmentation)
- Consider information security requirements right from the beginning when acquiring, developing or enhancing information systems/ software (security by design).
- Develop information systems, ensure adequate information security measures within the development lifecycle of information systems/ software (e.g., change control procedures, secure coding, testing of security functionality, penetration testing).
- Establish management responsibilities and procedures to ensure a quick, effective and orderly response to information security incidents.
- Ensure the continuity of the contracted services during adverse situations, e.g., a crisis or disaster, by adequate organizational and technical measures.
- Ensure that breaches of legal, statutory, regulatory, or contractual obligations related to information security and of any security requirements are avoided.
- Regularly review technical and organizational measures to ensure that information security is implemented and operated as expected.
KNOWLEDGE, SKILLS, AND EXPERIENCE:
- Bachelor’s degree in computer science or any other Technical certification in related field.
- Two or more years of related experience with computers and providing customer service in a technological environment.
- Data processing training
- Computer operations training
- Experience in a multi-operation system
go to method of application »
About This Job:
- Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
- We are looking for a competent, skilled, and experienced Head of projects to work in Nairobi, Kenya.
Job Role Description
- The role is responsible for supporting the attainment of the company’s strategy by developing, coordinating, and implementing business projects, and supervising the PMO team and project managers to deliver projects as required by Management, Board, and clients through service level agreements.
Functions/Key expected results
- Support the Project Administrators to scope projects agreed upon at the senior management level and or Board.
- Agree on project objectives drawing up a detailed plan and schedule for how to achieve each stage of the project
- Agree on the timing/ scheduling of the project to ensure resource availability and participate in selecting and leading a project team/supervising project administrator.
- Incorporate client service level agreements (SLAs) in project scoping and implementation.
- Participate in recruitment, project negotiation, and overall project supervision including monitoring of their deliverables across projects.
- Ensure that each stage of the project is progressing on time, on budget, and to the right quality standards expected of the company and its clients.
- Provide regular project progress updates from time to time.
- Manage risk to avoid delays to the project.
- Budgeting and budgetary control in project implementation
- Support the development of detailed project proposals and project execution plans and forecasts for in-house projects and assist to manage them effectively.
- Quality assurance of all proposals and scopes of work, ensuring that projects are correctly shaped and accurately budgeted for prior to approval.
- Support the growth and career development of project managers by serving as an informal mentors and providing them with regular career and professional development
- Supporting Research & Development initiatives
- Ensure standard EHS awareness in all project implementation process
Academic, Knowledge and skills
- A University degree
- Qualification in Project Management in PRINCE2, PMP, or similar project management methodologies
- At least 5 years of work experience preferably in a similar industry, of which 2 years should be in project management
- Ability to coordinate multiple projects and teams simultaneously
- Excellent organizational, planning, and time management skills
- Logical thinking with creative problem-solving ability
- Great attention to detail
- Good communication and negotiation skills
- Understanding of budget control
- Ability to work well with others and lead and motivate teams
- Commercial awareness
- Technical skills relevant to the project
Previous Relevant Work Experience Required.
- Industry knowledge of consultancy is preferred.
go to method of application »
About This Job:
- Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
- We are looking for a competent, skilled, and experienced HR and Admin Executive to work in Nairobi.
Job Role Description
- Reporting to the HR & Administration Manager, the role is responsible for supporting the HR & Administration Manager in the attainment of the company HR strategy by aligning and delivering on HR administration activities of initiating & processing of consolidated payroll, leave management, Training needs, medical insurance, procurement and staff advances to both internal staff and clients in a timely and professional manner.
Functions/Key expected results
- Originate the consolidated payroll process for both internal staff and outsourcing clients in line with agreed client service level agreements, work orders for both weekly and monthly payments.
- Provide pay slips as may be required from both staff and outsourced clients from time to time.
- Consolidate, track and report on staff annual leave with support from business units/line managers
- Compile staff training needs and liaise with respective line managers for implementation
- In coordination with project Administrators, ensure medical cover through insurance or on site for all staff and outsourced clients in line with service level agreements.
- Support the HR & Administration Manager with new staff onboarding. I.e. induction, orientation etc.
- Process staff advances in line with policy provisions
- Responsible for initiating the procurement process with guidance from HR & Administration. I.e. consulting the businesses for procurement needs.
- Ensuring that all staff have job descriptions and Key performance indicators for their roles.
- Requisition for staff IDs as approved by HR in conjunction with supplier.
- HR & Administration Manager for day today reporting on strategy and approvals
- All other Line departments-stakeholder in HR process for guidance in managing of employee issues (performance management, training needs, procurement needs pay roll etc.)
Academic, Knowledge and skills
- A Bachelor’s Degree in Human Resource Management
- Postgraduate Diploma in HR would be of added advantage.
- HR professional membership is desired
- Consultancy industry and business awareness
- Excellent planning & Organisation skills.
- Knowledge of payroll management, basic accounting and proficiency in Excel is desired
- Excellent interpersonal skills.
- Tact, swiftness and attention to detail are a MUST
- Knowledge of statutory financial compliance i.e. with KRA, NSSF, NHIF and NITA is a must.
- Excellent problem solving and decision-making skills
- Expert knowledge of the Kenyan labour laws
Previous Relevant Work Experience Required.
- At Least 3 years of generalist Human Resources Experience.
go to method of application »
About This Job:
- Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
- On behalf of our client, we are looking for a competent, skilled, and experienced Group Commercial Manager to work in Nairobi Kenya.
Job Summary:
- He/She will develop the company’s annual strategic sales and marketing plan and manage its implementation In accordance with corporate objectives to achieve revenue, market share, and customer satisfaction targets.
DUTIES & RESPONSIBILITIES:
- Partner with the management team to ensure that the sales and marketing plans and strategies are aligned with the company Group’s business needs
- Develop and implement sales strategy and plans to achieve revenue targets.
- Develop and manage sales and marketing operating budgets.
- Maintain existing client base and develop new business in order to ensure that the budgeted sales targets are achieved.
- Initiate revenue generation through diversification of products.
- Develop and recommend product pricing to produce the highest possible long-term market share.
- Develop and implement marketing programs to increase market share and enhance brand visibility.
- Carry out comprehensive market research and surveys on the business industry (customers and end users) as well as
- competitor trends and recommend appropriate strategies to grow market share
- Develop and implement customer service programs to increase customer satisfaction and value thus enhance loyalty and optimum service levels.
- Cultivate and develop loyal partnerships with key customers through dedicated customer service and impeccable follow up leading to repeat business and high number of business referrals.
- Build strategic relationships with industry influencers and key strategic partners including representing the company at trade association meetings to promote product.
- Establish and maintain the brand and corporate identity.
- Develop and coordinate brand and corporate identity activities to ensure significant bonding with the public – community relations, clients’ intimacy
- Manage employee training and performance evaluations to achieve corporate objectives.
- Performing any other reasonable duties which may be required by management from time to time preparing and reviewing weekly reports together with the Buyback Centre Manager and making decisions based on findings.
- Identifying and addressing any operational or logistical issues that may arise.
- Communicate weekly logistics needs and coordinate recyclables dispatches with the Head of logistics.
- Ensure compliance with the prevailing company standard operating procedures and policies.
- Maintaining accurate records of inventory, and preparing reports as required.
- Take charge to train casual workers to improve the efficiency of the team.
- Performing any other duties as required.
KNOWLEDGE, SKILLS, AND EXPERIENCE:
- Master’s degree in business Related Field
- University Degree in Sales & Marketing, Business Administration or relevant disciplines
- Chartered Institute of Marketing (Diploma or equivalent)
- At least 8 – 10 years at Senior Managerial level in a reputable Organization
- At least 5 years’ experience in Logistics industry
- Business Acumen
- Strategic thinking
- Excellent Selling and Marketing Skills
- Customer/client focus
- Planning & Organizing/Work Management Skills.
- Excellent Communications skills
go to method of application »
About This Job:
- Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
- On behalf of our client, we are looking for a competent, skilled, and Sales and Marketing Assistant to work in Nairobi Kenya.
Job Summary:
- As a Sales and Marketing Assistant , you will play a crucial role in supporting the marketing director in executing effective marketing programs that align with company and client objectives.
KEY ROLES AND RESPONSIBILITIES
- Support the marketing director in the delivery of effective marketing programs that achieve company and client objectives.
- Assist in execution a variety of marketing initiatives that drive brand awareness, trial and distribution, including the day-to-day execution across marketing campaigns, promotions, and sales support
- Support the development and execution of sales and marketing materials, adapting scopes, timelines, and deliverables as needed for maximum benefit
- Collaborate with team members to execute sales and marketing campaigns, leading brainstorming sessions to execute marketing plans for internal and external projects
- Meet with clients to plan and implement various marketing campaigns for brand-building and lead generation that align with overall company goals and sales targets
- Contribute to other lead generation and customer-acquisition activities, such as sales enablement, media promotion, networking, trade shows, and events.
- Coordinate public relations and outreach initiatives and speaker proposals
- Measure and report the performance of marketing campaigns, gain insight and assess against goals
QUALIFICATIONS AND EXPERIENCE:
- Diploma or bachelor’s degree in marketing, Business Administration, or a related field.
- 2 years proven experience in marketing, sales support, or a related role within a dynamic and fast-paced environment.
- Strong understanding of marketing principles, strategies, and campaign execution.
- Exceptional communication skills, both written and verbal, for effective collaboration with team members and clients.
- Proficiency in using marketing tools and platforms to measure campaign performance and gather insights.
- Creative mindset with the ability to generate innovative ideas and approaches to marketing challenges.
- Strong organizational skills to manage multiple projects simultaneously and meet deadlines.
- Ability to work both independently and as part of a team, fostering a collaborative and productive work environment.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.
Method of Application
Use the link(s) below to apply on company website.
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