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  • Posted: May 14, 2024
    Deadline: Not specified
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    The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.
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    Host / Hostess

    Job Description

    • Consistently offer a professional, friendly greeting and engaging service.
    • Understand the Server’s tasks in the outlet.
    • Understand shift end reports in the outlet and the POS system.
    • Assist guests regarding food and beverage menu items in an informative and helpful way.
    • Have knowledge of all menu items, garnishes, contents and preparation methods.
    • Follow outlet policies, procedures and service standards.
    • Follow all safety and sanitation policies when handling food and beverage.
    • Coordinate the dining room's seating arrangements by planning ahead and anticipating fluctuations in business 
    • Seat guests in an organized fashion to maintain service flows for the Servers 
    • Adhere to all hotel environmental policies and initiatives
    • Conduct frequent inspections of the outlet areas, reporting any deficiencies in equipment or aesthetics to the Assistant Outlet Manager.
    • Other duties as assigned.

    Qualifications

    • Previous service experiences an asset.
    • Previous Point of Sale System experience an asset.
    • Excellent communication and organizational skills.
    • Strong interpersonal and problem-solving abilities.
    • Highly responsible & reliable.
    • Ability to work well under pressure in a fast-paced environment.
    • Ability to work cohesively as part of a team.
    • Ability to focus attention on guest needs, remaining calm and courteous at all times.

    go to method of application »

    EN - Food & Beverage Supervisor

    Job Description

    Food & Beverage Supervisor
    Passionate about guest interaction, food and beverage? As a Food & Beverage Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our guests.
    What is in it for you:

    • Employee benefit card offering discounted rates in Accor worldwide
    • Learning programs through our Academies and the opportunity to earn qualifications while you work
    • Opportunity to develop your talent and grow within your property and across the world
    • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:

    • Assist in leading, mentoring and training the Food & Beverage Operations team
    • Supervise and delegate duties; Ensure brand standards are maintained
    • Liaise with kitchen to ensure the highest standard of food quality and visual appeal
    • Your experience and skills include:
    • Service focused personality is essential and a passion for everything food and beverage
    • Previous experience in a similar leadership role is an asset
    • Strong interpersonal and problem solving abilities and the ability to lead by example

    Qualifications

    Your experience and skills include:

    • Service focused personality is essential and a passion for everything food and beverage
    • Previous experience in a similar leadership role is an asset
    • Strong interpersonal and problem solving abilities and the ability to lead by example

    Method of Application

    Use the link(s) below to apply on company website.

     

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