Job Openings at 4G Capital

The role

• We are hiring an experienced DevOps Engineer to take ownership of significant areas of our delivery and runtime engineering. You will design, build, and operate the platform capabilities that our engineering teams rely on every day — the cloud runtime, the CI/CD pipelines, the API gateway, and the release infrastructure for our mobile and desktop applications.
• This is a hands-on engineering role with substantial scope. You will work across the full delivery lifecycle, set technical direction within your areas, partner closely with engineering teams to ensure what you build is well-adopted, and mentor engineers around you. We treat our platform as a product and the wider engineering organisation as our customer.

What you will do

• Lead the design, evolution, and operation of our cloud runtime platform, including service patterns, deployment configurations, and runtime standards
• Own significant areas of our infrastructure-as-code estate, including module design, state management, and refactoring legacy configurations into maintainable patterns
• Build and operate the CI/CD pipeline platform that serves engineering teams across the organisation, including the trunk-based development workflows that are our delivery standard
• Drive improvements in our API gateway platform, including proxy patterns, local development workflows, and automated deployment
• Build and maintain release pipelines for our mobile and desktop applications, including build, signing, distribution, and version management
• Develop service templates and golden paths that make new services production-ready by default, with CI/CD, observability, security, and platform standards integrated from the start
• Pilot new platform capabilities on real services, document them clearly, and support engineering teams as they adopt them
• Participate in the platform on-call rotation for the capabilities we ship
• Mentor engineers and help shape the technical direction of the DevOps team

What we are looking for

Required

• Significant experience in DevOps, platform engineering, or site reliability engineering, with demonstrated progression into roles of increasing scope and technical leadership
• Deep hands-on experience with Google Cloud Platform across compute, networking, identity, and operations services
• Strong proficiency with Terraform, including module design and refactoring large infrastructure-as-code estates
• Significant experience building and operating CI/CD pipelines that serve multiple engineering teams
• Demonstrated ownership of production systems, including on-call and incident response
• Practical understanding of trunk-based development, branch protection, and modern release engineering
• Proficiency with containerised workloads, serverless architectures, and cloud-native design patterns
• Strong scripting and automation skills in Bash, Python, or similar
• A track record of producing platform capabilities and documentation that other engineers genuinely adopt
• Experience mentoring engineers and influencing technical direction across teams

Nice to have

• Hands-on experience with enterprise API gateways
• Experience building mobile or desktop CI/CD pipelines, including code signing and store distribution
• Familiarity with internal developer portals
• Background in regulated industries, particularly financial services or fintech
• Google cloud certifications such as Professional cloud DevOps Engineer or professional cloud architect

How you work

• The engineers who thrive on our team treat the platform as a product. They think about adoption as part of delivery. They write documentation while building, not after. They communicate clearly, take ownership of outcomes, and know when to say “not yet” when scope and capacity are at odds.

What we offer

• A meaningful role at a company that combines commercial growth with positive impact across East Africa
• The opportunity to work on a modern cloud-native platform serving real customers at scale
• Engineering leadership that respects depth, autonomy, and craft
• Competitive compensation and comprehensive benefits
• A hybrid working arrangement based in Nairobi

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Job Purpose

• To be the visual storyteller and creative force behind 4G Capital's internal and external communications. The Designer/Videographer will work within the dynamic Comms and Marketing team to conceptualise, capture, and produce compelling visual content (video, photography, and graphic design) that truly represents the transformative impact of 4G Capital on our nano and micro-business clients, showcases our vibrant team culture, and powerfully communicates our brand identity across Kenya and Uganda and beyond. This role is essential for driving engagement, awareness, and trust in line with our mission to democratise wealth creation.

Roles and Responsibilities

• The Creative Content Specialist reports directly to the Senior Comms and Marketing Manager and is responsible for the following key areas:

Visual Content Strategy and Production

• Video Production: Conceptualise, plan, shoot, direct, and edit high-quality video content (including client testimonials, staff interviews, brand explainers, social media clips, and internal training materials) that effectively communicates 4G Capital’s impact and brand message across Kenya and Uganda.
• Graphic Design: Design and produce compelling, brand-compliant digital and print assets, including but not limited to social media graphics, presentations, internal communications materials, event collateral, and reports.
• Photography: Capture high-quality still photography of clients, field operations, staff, and events for use across all communication channels.
• Asset Management: Systematically organise, catalogue, and maintain a secure and easily accessible digital library of all visual assets (video footage, photography, and design files).

Brand Guardianship and Consistency

• Brand Adherence: Ensure all visual content strictly adheres to 4G Capital’s brand guidelines, maintaining consistency in colour, typography, tone, and visual identity across all platforms.
• Creative Innovation: Stay current with industry trends, tools, and best practices in design, video production, and visual storytelling to continuously elevate the brand’s visual presence.

Collaboration and Stakeholder Management

• Cross-Functional Support: Work closely with the Comms and Marketing team, Impact Team, HR, and other internal departments to fulfil visual content needs for marketing campaigns, internal communications, investor relations, and external reporting.
• Field Work: Coordinate and execute regular field visits to clients in Kenya and Uganda to capture authentic and powerful impact stories.
• Brief Interpretation: Effectively receive, interpret, and execute creative briefs from the Senior Comms and Marketing Manager and other internal stakeholders, ensuring projects are delivered on time and to specification.

Technical Proficiency

• Software Mastery: Demonstrate expert-level proficiency in professional video editing (e.g., Adobe Premiere Pro/Final Cut Pro), motion graphics (e.g., Adobe After Effects), and graphic design software (e.g., Adobe Creative Suite: InDesign, Illustrator, Photoshop).
• Equipment Management: Maintain and manage all video, photography, and associated technical equipment.
• Website Editing (Wix): Update and maintain the 4G Capital website using Wix, including uploading new content, refreshing imagery, publishing blog posts and impact stories, and ensuring pages remain accurate, on-brand, and up to date.

Required Skills and Experience

Essential Technical Proficiency

• Software Mastery: Expert-level proficiency and a proven track record using the Adobe Creative Suite, specifically:
• Video Editing: Adobe Premiere Pro and/or Final Cut Pro.
• Motion Graphics: Adobe After Effects (or equivalent) for creating compelling animated graphics and titles.
• Graphic Design: Adobe Photoshop, Illustrator, and InDesign for digital and print collateral.
• Website Editing: Working knowledge of Wix for content updates, page management, image uploading, and publishing new material to the company website.
• Graphic Design: Adobe Photoshop, Illustrator, and InDesign for digital and print collateral.
• Website Editing: Working knowledge of Wix for content updates, page management, image uploading, and publishing new material to the company website.
• Filming and Photography: Hands-on experience operating professional video cameras (DSLR/Mirrorless/Cinema) and associated equipment (lighting, audio, gimbals, drones where applicable), including advanced knowledge of composition, colour grading, and sound design.
• Audio Production: Competence in recording clean, high-quality audio in field settings and post-production mixing.

Core Professional Skills

• Visual Storytelling: Exceptional ability to translate complex narratives, brand messages, and impact stories into clear, engaging, and emotionally resonant visual content, particularly for social impact or financial inclusion sectors.
• Creative Conception and Planning: Proven ability to move from initial brief or idea to full production, including storyboarding, script development, shot list creation, and managing production logistics independently.
• Time Management and Project Delivery: Highly organised with a demonstrated ability to manage multiple projects simultaneously, meet tight deadlines, and deliver high-quality work under pressure.
• Adaptability and Field Experience: Experience working independently in varied field environments (rural and urban areas in East Africa preferred) with resourcefulness and adaptability to unexpected challenges.
• Brand Alignment: Deep understanding of brand guidelines and the ability to ensure 100% visual and tonal consistency across all deliverables.

Required Experience

• Minimum of 3-5 years of professional experience in a similar role, combining graphic design and video production/editing, ideally within a corporate, NGO, or fast-paced fintech environment.
• A strong, well-curated portfolio showcasing diverse video, photography, and graphic design projects that demonstrate technical excellence and narrative skill.
• Experience in creating content specifically tailored for digital platforms (social media, website, email marketing) and internal communications.
• Proven ability to work collaboratively in a cross-functional team, taking direction and proactively offering creative solutions.

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Job Purpose

• The Talent Acquisition Specialist will support the delivery of recruitment across 4G Capital, ensuring operational teams are resourced effectively and in line with business goals. The role will manage end-to-end recruitment for frontline and operational roles, ensuring fairness, compliance, and a strong candidate experience. Additionally, the role will oversee onboarding processes, background checks, and recruitment reporting, while contributing to continuous improvement of talent acquisition processes and systems.

Roles & Responsibilities

• End-to-End Recruitment Delivery – Manage the recruitment lifecycle for operational roles, including advertising, shortlisting, interviews, assessments, and selection. Ensure recruitment is timely, efficient, and compliant with internal policies and labour laws.
• Manage Placements & Workforce Gaps – Monitor turnover and workforce gaps within operational teams, ensuring quick placement of replacements to minimize resourcing risks and maintain business continuity.
• Manage Candidate Experience – Provide a seamless and inclusive candidate journey, ensuring clear, timely communication, structured assessments, and prompt feedback to all candidates.
• Onboarding Support – Coordinate onboarding for new hires, including contract preparation, documentation, HRIS setup, induction coordination, and feedback collection to improve the onboarding experience.
• Background Checks – Conduct in-house pre-employment checks and coordinate third-party providers for comprehensive background screening. Ensure compliance and timely completion before hires commence.
• Recruitment Reporting & Analytics – Track and report on recruitment KPIs such as time-to-hire, time-to-fill, and quality of hire. Provide data and insights to support continuous improvement in workforce planning and hiring outcomes.
• Continuous Improvement – Identify opportunities to streamline recruitment processes, strengthen fairness and transparency, and improve efficiency of systems, tools, and service levels to the business.
• Collaboration & Business Partnering – Work closely with hiring managers to understand workforce needs and provide recruitment guidance, ensuring alignment between talent acquisition and operational priorities.

Required Skills & Experience

Technical Skills & Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Active membership with the Institute of Human Resource Management (IHRM).
• Proficiency with applicant tracking systems (ATS), HRIS..

Professional Experience

• 4 years’ experience in recruitment or HR operations, preferably with exposure to high-volume hiring.
• Proven track record managing end-to-end recruitment processes.
• Experience conducting interviews and assessments, and supporting onboarding processes.

Core Competencies & Personal Attributes

• Strong organizational and coordination skills.
• Excellent communication and interpersonal skills.
• Service-oriented with a strong commitment to candidate experience.
• Ability to manage multiple vacancies and priorities under pressure.
• High integrity, confidentiality, and professionalism.

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Job Purpose

• The Training Assistant assists in preparation and delivery of training and continuous learning in support of the company workforce. He/she will support the Training Manager and operations team in ensuring training design, content and delivery is aligned with the needs of the business, with particular focus on the field force administering and collecting credit products to small business customers. He/she will assist in development of content in addition to conducting centralised group training when required. He/ She will work closely with the senior management team in special project work as required.

Roles and Responsibilities

• Training organization-Assist in maintaining and updating existing training programmes and library of training materials, informed by SMT & Market requirements Identify training shortfalls and assist in developing materials as required.
• Training delivery-Assist in delivery of 4G Capital training courses (average 1 week per month), supported by management and the Training Manager. Assess candidate performance and submit suitability recommendations.
• Content Management-Assist in preparation and delivery of both staff and customers training.
• Assist in intel gathering which informs customer training needs.
• Assist in updating customer business training videos.
• Performance management-Quality Assurance (QA) to assess performance of teams on company policies and procedures.
• Assist in conducting workforce Training Needs Analysis (TNA)-Conduct continuous improvement programme to identify loopholes or training gaps.
• Provide Remedial/Refresher training to cover gaps identified in TNAs and through QA
• Conduct follow up assessments on training delivered to ensure adherence while providing feedback

Required Skills for a Training Assistant

• Bachelor's degree in Finance, Business Administration, Economics, or a related field.
• Minimum 3 years of experience in training and development, preferably within a financial or operations setting.
• Excellent communication and interpersonal skills.
• Field experience in retail and leading high performing teams
• IT and Technology literate

Personal Attributes

• Self-starter, problem solver and able to work under minimal supervision
• Integrity
• Able to motivate teams and give developmental feedback
• Strong client service orientation
• Proficiency in leveraging digital learning platforms and tools.
• Specialized skills in Excel and Presentation.
• Keen attention to detail.

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Job Purpose

• 4G Capital Business Development Officer (BDO)is responsible for managing distributor and sales manager relationships, ensuring the call center has up to date distributor customer data and contributing to the new business efforts of 4G Capital.

Roles & Responsibilities

• Ensure accurate distributor customer data in his/her region is shared on rolling basis
• In charge of revenue growth in his/her region for both new and existing distributors.
• Onboard new distributors in his/her region through lead generation and cold calling to prospective distributors.
• Ensure collections targets for his/her region are met in liaison with call Centre agents.
• Research and identify new business opportunities - including new markets, growth areas, trends, customers, and partnerships- or, new ways of reaching existing markets.
• Seek out the Key Decision Maker (KDM) contacts in existing and new distributors in his.her region.
• Provide KUZA-specific training to Distributors and their staff to assist in customer conversion.
• Assist in marketing activities.
• Assist in accurate and timely reporting of Management Information and market feedback to report on customer preferences, trends, and market opportunities
• Performing such other tasks and duties as the Company may from time to time designate as forming part of the Employee’s job description.

Competences

Required Skills for a Business Development Officer

• Experience in Customer facing experience on B2B or B2C for a minimum of 5 years in business development
• Experience background in sales & marketing with previous engagement with FMCG, companies is a mandatory requirement
• Must have led a team in a previous role with ability to engage high value distributors or manufacturers
• Must have a university diploma/degree from a recognized institution
• Excellent time management skills and ability to multitask and prioritize work
• Attention to detail and problem-solving skills
• High communications skills
• A can-do, proactive, energetic attitude towards your work and people is a must.
• You need to be a strong team player, prepared to get your hands dirty
• A ‘make it happen’, positive, energetic attitude to your day-to-day work
• Enthusiasm to hit the highest standards
• A desire to make a difference every day.
• Ability to work with ambiguity.
• Computer literacy
• Must have excellent communication skills
• Can work under minimal supervision
• Integrity and ability to lead