Job Vacancies at Summit Recruitment and Search

Key Requirements     

• Assisting and organising photo shoots, finding models etc.
• Organising the restock between the studio and the shop. Keeping up with the stock , reorder from workshop , organise for special orders.
• Making sure the shop assistant is keeping up with their work .
• Trouble shooting in general and working with the suppliers
• Run errands and make purchases.
• Organising photographs with computer programmes.
• Screening telephone calls, enquiries and requests, and handling them appropriately.
• Dealing with incoming correspondence. Such as orders for export and special orders for the shop.
• Devise and maintain office systems, including data management, filing, etc.
• Liaise with suppliers and keep an updated list of supplies needed and other staff
• Note important dates and events in the calendar.
• Assisting in other official or personal tasks and errands as they may be assigned.

Qualifications

• At least two years of experience in a similar role.
• Problem solver and solutions oriented.
• Excellent telephone etiquette.
• Good communication and interpersonal skills.
• Good analytical, time management and reporting skills
• Proficiency in Microsoft office and ideally Apple computers.
• High level of integrity and honesty.
• Self-driven and motivated with the ability to quickly execute tasks.
• Tidy and very presentable.

Deadline for applications: 20 July, 2023

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Key Requirements:

• Handling enquiries in a polite, professional, accurate & timely manner and inputting the enquiries correctly into all systems i.e. Res Request
• Responsible for Direct Client and specific high-end agent bookings as allocated as well as ensuring all payments for their bookings are collected on time and correctly noted on the system.
• Building positive relationships with clients and suppliers through regular and concise correspondence, updates and other methods.
• Working with the team and assisting with day to day needs of the company as required.
• Constant dialogue with agents to assess their needs and improve the level of service provided to them.
• Maintaining and increasing knowledge of accommodations, activities and services available in East Africa as well as working with the rest of the team.
• Developing suitable safari itineraries through correspondence, including providing advice on what would best suit the client and ensuring all safari files are kept up to date with all correspondence to clients.
• Negotiating and requesting contract rates from 3rd party partner suppliers and booking all the 3rd party’s properties as required.
• Preparing an accurate quotation based on up-to-date rates for all requirements of the safari itinerary along with all relevant property/area information to assist the client in their decision.
• Co-ordinating safari services booked for clients, including confirmation and scheduling of these services with the necessary supplier/department.

Qualifications

• Must have Bachelor’s Degree / Diploma in Travel & Tourism or Hospitality or its equivalent.
• Must have at least 4 years working in reservation at a Luxury Safari Camp.
• The demonstrated ability to accurately and in a timely manner deal with a large volume of enquiries is an advantage.
• A good knowledge of the luxury and niche safari industry is a plus.
• Be a good communicator and able to articulate themselves well in written English.
• Excellent planning, organizing and interpersonal skills.
• Sound decision making and a team player.

Deadline for applications: 20th July 2023

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Key Requirements:

• Lead and inspire the junior/management teams, including Sales and Finance to deliver a consistent 5-star level of service/performance
• In charge of Reservations, Housekeeping Sales and Guest experience department
• In charge of the profit & loss aspect of the business in liaison with the CEO/Founder as well as the chief accountant
• Oversee all day to day operational activity for the business, including: Extra services and Upselling.
• Work with the CEO on direction for the business, in accordance with company strategy
• Work with the CEO on new listings pricing, on new concept development and planned refurbishments/improvements.
• In charge of the revenue management function in liaison with the CEO
• Work in liaison with the accounts department in credit management and home owners payouts.
• Developing and Implementing strategies that will ensure a positive experience on the guest experience
• In charge of the timely on boarding process in order to grow our portfolio
• Employee performance management, reviewing employee behaviour/appearance
• Development of SOPs and policies for each department depending on ongoing business needs
• Ensure all necessary team reports are done in accordance to policies and specific timelines
• Understanding new features and trends on PMS (technology platforms)
• Analyze statistics and trends on the PMS and CSM

Qualifications:

• Bachelor degree in relevant field, MBA preferred
• 10yrs of experience in an operation role
• Sound and strategic decision making
• Good interpersonal and communication skills with high emotional intelligence
• Technologically savvy
• High level of responsibility and accountability
• Strong management and organizational skills
• Work and inspire others to work autonomously and deliver results
• Strong sense of business acumen – experience in scaling up a business / fundraising

Deadline for applications: 23rd July, 2023