Jobs at Accor

Job Description

The Night Manager will be responsible for managing the overnight hotel operations. This is a hands on role, highly customer focused, and requires an individual who can lead by example in meeting and maintaining the brand standards;

Duties will include but are not limited to;

• Responsibility and accountability for the efficient operation of the Hotel overnight.
• Cross check and balance work completed during the day for all outlets on shift.
• Prepare reports to reflect the trading result of the property on a daily, weekly and monthly basis.
• Immediately attending to guest requests, and leading by example to other members of the team by being proactive and resourceful.
• Effectively handle guest complaints.
• Assist in all areas of the hotel to eliminate potential issues including Food & Beverage operations.
• Ensure house security to include fire prevention and protection, health, safety and staff checks, detection of breaches of security and the laws by which the company is governed.
• Maintain responsibility for the overall auditing and administration function of the night team.
• Responsible for all other departments in the absence of their respective managers for the duration of the night time operation.
• Ensure the hotel is operating efficiently and according to hotel policy.

Qualifications

• Diploma in Front Office operations or related field.
• Minimum 2 years previous experience within similar role.
• Proven Ability to lead by example, good communications skills, Strong interpersonal and problem-solving abilities.
• Good knowledge of Front Office operation, including Opera system.
• Highly responsible & reliable
• Ability to work cohesively as part of a team
• Exceptional attention to detail

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Job Description

• Prepare accurate tax invoices
• Undertake certain income audit duties as requested across our diverse revenue streams
• Support other roles of the finance department
• Follow processes to limit or eliminate bad debt
• Ensure accurate weekly/monthly accounts are issued per specific agreed contracted business dates
• Ensure PX and PM accounts are checked on a daily basis and transferred to the city ledger
• Watch for forced credit or credit risk situations and take steps to ensure correct procedures are followed to limit risk to the hotel
• Maintain orderly files and records of all processes and correspondence
• Assist with revenue and audits ensuring all tasks meet Standard Operating Procedures
• Maintain and retain integrity of Accounts Receivable data ensuring adherence to company credit procedures.
• Ensure to process the third party claims and the maintenance, review, updating and collection of guest accounts in accordance with the credit policy.
• Responsible for various transactions including refunds, ability-to-pay allowances, discounts and write-offs.
• Investigate special collection problems and confer with financially responsible persons as required to advise concerning credit policy and to make arrangements for payment of outstanding accounts.
• Maintain liaison with other functions to coordinate efforts in resolving problems concerning collection of guest accounts receivable.
• Assist in the preparation of reports and analyses, setting forth progress, adverse trends and appropriate recommendations or conclusions.
• Responsible for compliance of established practices, and keeping abreast of current changes and standards.
• Implement operating policies and procedures for Accounts Receivable section.

Qualifications

• Bachelors degree in Accounting or related field
• CPA certification
• Minimum 2 years A/R experience
• Strong MS Office Skills (intermediate level Excel skills)
• Excellent oral and written communication skills
• Excellent organizational skills
• Reliable and accurate

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Job Description

As an electrician, your primary responsibility will be to install, maintain, and repair electrical systems in the hotel. You will work with a variety of tools and equipment to ensure that electrical systems are safe, functional, and compliant with regulations.

• Installing wiring, lighting fixtures, outlets, circuit breakers, and other electrical components according to building codes and project specifications.
• Performing regular inspections, cleaning, and maintenance of electrical systems to ensure optimal performance and safety.
• Troubleshooting electrical problems, identifying faulty components, and repairing or replacing them as needed to restore functionality.
• Conducting tests and inspections to verify the integrity and safety of electrical installations, circuits, and equipment.
• Reading and interpreting technical diagrams, blueprints, and schematics to plan and execute electrical installations and repairs accurately.
• Ensuring that all work complies with electrical codes, regulations, and safety standards to maintain a safe working environment.
• Maintaining accurate records of work performed, including reports, permits, and documentation required for compliance and reporting purposes.
• Communicating effectively with  contractors, and team members to understand project requirements, provide estimates, and address guest concerns professionally.

Qualifications

• Trade test 1 qualification
• Minimum 2 years' experience as a Electrician
• The ability to use all general repair tools, read shop drawings and specifications and make rough estimates of required materials
• Good communication skills
• Physical ability to perform the assigned duties
• Must be a self-starter, who can work independently and will take initiative

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Job Description

• Blueprint Interpretation: Read and understand blueprints, drawings, and sketches to comprehend project requirements thoroughly.
• Measurement and Calculation: Take precise measurements and calculate the size and quantity of materials needed for construction projects.
• Material Preparation: Cut, shape, and smooth lumber and other materials such as fiberglass according to specified measurements.
• Construction Assembly: Construct window frames, doors, staircases, and building frames using raw materials or pre-constructed items.
• Installation: Lay out flooring, roofings, or drywalls to ensure they are leveled and compatible with the project specifications. Install furniture, cabinets, shelves, and other items as designated.
• Inspection and Maintenance: Inspect construction sites and perform repairs or maintenance as required to ensure safety and quality standards are met.
• Structural Building: Build scaffolding and other construction structures to support ongoing construction activities.

Qualifications

• Trade test 1 qualification
• Minimum 2 years' experience as a Carpenter
• The ability to use all general repair tools, read shop drawings and specifications and make rough estimates of required materials
• Good communication skills
• Physical ability to perform the assigned duties
• Must be a self-starter, who can work independently and will take initiative

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Job Description

• Inspecting, maintaining, and repairing plumbing systems throughout the hotel.
• Addressing plumbing issues promptly and efficiently to minimize disruptions.
• Collaborating with other colleagues to ensure the overall functionality and safety of plumbing systems.
• Conducting routine inspections to identify potential plumbing problems and recommending preventive measures.
• Installing, repairing, and replacing plumbing fixtures, such as sinks, toilets, faucets, and pipes.
• Handling emergency plumbing repairs and providing quick solutions to minimize downtime.
• Following established safety protocols and ensuring compliance with plumbing codes and regulations.
• Keeping accurate records of plumbing maintenance activities, repairs, and replacements.
• Collaborating with colleagues to coordinate work schedules and prioritize tasks.
• Participating in training programs to stay updated on industry best practices and emerging technologies.
• Assisting with the installation of new plumbing systems or modifications as required.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.

Qualifications

• Trade test 1 qualification
• Minimum 2 years' experience as a Plumber in hospitality industry
• The ability to use all general repair tools, read shop drawings and specifications and make rough estimates of required materials
• Good communication skills
• Physical ability to perform the assigned duties
• Must be a self-starter, who can work independently and will take initiative

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Job Description

Reporting to the Chief Engineer, this position is responsible for the ongoing maintenance, projects , repair and preventative maintenance of the hotel with a focus on improving efficiency, profitability, and service levels.

• Provides supervision, administration and development to the Maintenance team
• Develops and implements administrative standards, procedures, and guidelines to ensure consistency, safety, and prompt service to internal and external guests
• Monitor colleague's performance and do continuous evaluations, suggest training available for their development
• Distributes daily workload and projects in accordance with qualifications of staff and urgency of job
• Makes recommendations to the Chief Engineer concerning the condition of equipment and potential problems
• Consistently monitors and educates all contractors on site related to hotel policies, safety standards, and guest services
• Ensures by spot checks that preventative maintenance program is followed as it is implemented
• Places orders for routine maintenance items
• Assists in the repair and maintenance of premises and equipment
• Ensures all life safety program for the hotel is within government standard, codes and certifications of vital mechanical components adhere to the building
• Ensures that necessary equipment testing is done regularly (Generator, Fire pump, etc.)
• Perform inspections of guestrooms and public areas and liaise with various departments for preventive maintenance scheduling and repair
• Be a member of the Health and Safety program of the hotel and make sure rules, regulations, and policies are being followed by colleagues
• Perform supply and materials inventory and ordering
• Monitor colleagues' tasks, making sure that important daily walk thru is being done and raise of any mechanical concerns
• 24/7 on-call basis availability during an emergency situation
• Oversee the department in the absence of the Chief Engineer

Qualifications

• Bachelor degree in Mechanical or Electrical Engineering or related field.
• Minimum 5 years supervisory experience in a hospitality environment.
• Must have an Excellent knowledge in building codes, environmental health and safety and engineering systems.
• Highly organized, and decisive, with the ability to handle multiple projects under deadlines and changing priorities.
• Excellent teamwork skills and a high level of initiative.

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Job Description

As our Chef de Partie, you're essential in crafting the Indian cuisine culinary experiences. Your responsibilities include:

• Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to property recipes and standards
• To supervise the assigned station / section, produce a consistent, high quality product and flexible service
• Maintain proper rotation of product in all chillers to minimize wastage/spoilage
• To ensure that guests are always receiving an exceptional dining experience representing true value for money.
• Responsible for daily cleanliness and maintaining set hygiene standards.

Qualifications

• Diploma in Culinary Arts or related field.
• Minimum 2 year experience in a similar position specializing in Indian cuisine.
• Your knife skills are top-notch, across butchery, seafood, poultry, and dessert preparations.
• You have a keen eye for detail and a commitment to presenting high-quality dishes.
• Your knowledge of kitchen operations is solid, and you're passionate about culinary arts.
• Strong communication skills and the ability to manage conflicts effectively are among your strengths.
• You're capable of thriving in a fast-paced environment and work well with a diverse team.