Jobs at Fairmont Hotels & Resorts

The role also serves as a key brand ambassador, representing the properties through media engagement, strategic partnerships, and curated guest experiences, while ensuring full alignment with the global brand standards of Fairmont Hotels & Resorts and Accor.

Reporting to the Cluster General Manager, responsibilities and essential job functions include but are not limited to the following:

• Develop and implement integrated marketing strategies to drive revenue across rooms, food & beverage, spa, retail and experiences for both properties.
• Work closely with revenue management, sales and operations teams to align marketing initiatives with commercial targets.
• Conceptualize and deliver promotional campaigns, seasonal offers and marketing initiatives designed to increase bookings and guest engagement.
• Manage relationships with creative agencies, PR agencies, digital partners and external vendors to ensure effective campaign delivery.
• Provide clear briefs, oversee deliverables and ensure partners adhere to brand standards and timelines.
• Support the integration of sustainability and responsible tourism initiatives within marketing and brand storytelling.
• Highlight environmental stewardship and community partnerships through communications and campaigns
• Collaborate with cross-functional teams including sales, revenue, operations and finance to ensure marketing initiatives support business objectives.
• Provide guidance and coordination across internal teams and external partners to ensure successful execution of marketing activities.
• Oversee public relations initiatives including media relations, press coverage and brand partnerships
• Conceptualize and execute brand activations, events and experiences that enhance guest engagement and brand visibility.
• Oversee digital marketing channels including website, social media and digital campaigns.
• Develop strategic partnerships with brands, tourism stakeholders and lifestyle partners to enhance brand visibility.

Qualifications

• Minimum 5 - 8 years of experience in Digital/marketing/communications, preferably in a hotel or travel industry environment.
• Excellent English written and verbal communication skills required.
• Proficiency in Word, Excel, and Database management software.
• The successful candidate will be an extremely organized, detail-oriented, professional, and a self-motivated team-player with excellent interpersonal skills.
• Must be able to work well under pressure and manage stakeholder expectations of from each property.
• University education preferred.
• Experience with/contacts within Global media marketplace are an asset.
• Marketing and PR agency experience is an asset.
• Understanding loyalty and customer relationship management.
• Strong communication skills across variety of platforms and on all levels.
• Market research capabilities for competitor reviews.
• Dynamic and confident individual.
• Good time management and prioritizing capabilities.
• Team player with positive attitude Strong attention to detail and the production of high-quality work.
• Should display personal drive to succeed and achieve.
• Project management skills.

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Job Description

Reporting to the Cluster Executive Chef, responsibilities and essential job functions include but are not limited to the following:

• Provide general administrative support to the culinary department
• Assist with preparation of department reports and presentations
• Coordination with Procurement and vendors on store supplies and placing orders where necessary
• Ensure that the department’s processes are in line with company requirements
• Assist the Meeting and Events team in Banquet operations
• Maintain the office on a day-to-day basis. Scheduling meetings, making travel plans, arranging conferences, facilitating internal and external communications, preparing correspondence and reports, and maintaining data, records and files.
• Maintain office supplies, stationery, forms, keys, tools and facilities equipment
• Maintains attendance records, assists in payroll support activities, and provides administrative support for performance reviews.
• Ensure all kitchen areas, equipment, and utensils are cleaned and sanitized according to food safety standards.
• Monitor daily cleaning schedules and sanitation checklists.
• Monitor proper food handling, storage, and preparation practices.
• Maintain temperature logs for refrigerators, freezers, and cooked foods.
• Train kitchen staff on hygiene standards, personal cleanliness, and safe food handling.
• Conduct regular refresher training and hygiene awareness programs.
• Prepare for health department inspections and audits.

Qualifications

• Good interpersonal skills and self-confident
• Guest oriented and service minded, with attention to quality
• Dynamic
• Good presentation Skills
• Able to adapt to changing situations and solve problems creatively.
• Strong interpersonal skills: ability to work with diverse group.
• Diploma and previous experience trained in the kitchen or procurement is as asset.
• Extensive knowledge on Microsoft Office and other computer skills.
• Ability to work independently, with minimum supervision and to work as a member of a team.
• Must possess strong communication skills and organization skills.
• Ability to handle multiple tasks and an organized person.
• Ability to work flexible work schedule.
• Valid First Aid Certification
• Valid Food Safety Certification