Jobs at Frank Management Consult Ltd

Role & Responsibility:

Ensure a high level of availability for all Office 365 services

• Collaborate with other IT teams to troubleshoot and resolve technical issues
• Train and support end users on the use of Office 365 applications and features
• Conduct research and make recommendations on new products and solutions to improve productivity and efficiency
• Configure and manage security settings and compliance features to safeguard data and guarantee regulatory compliance
• Manage user accounts, licenses, and permissions in line with company policies
• Monitor service fitness and performance, and take proactive actions to prevent or mitigate issues
• Monitor trends and developments in the Office 365 ecosystem, and keep abreast of changes in the competitive landscape
• Perform regular backups of data and systems, and develop and test disaster recovery plans
• Write and maintain documentation for procedures, processes, and configurations
• Provide Level 1 &2 support for end users experiencing problems with Office 365 applications and services
• Stay conversant on new features and capabilities, and plan and execute upgrades and migrations as needed
• Monitoring usage patterns and usage rates to ensure that employees are using the system efficiently and effectively
• Maintaining security by monitoring the system for potential vulnerabilities, identifying risks, and taking action to mitigate them
• Troubleshooting technical issues such as email delivery failures or authentication problems
• Managing the deployment of new features or functionality after they have been tested in a staging environment
• Providing training to users on how to use Office 365 effectively
• Addressing user requests for assistance with issues pertaining to their accounts, including password resets and help with downloading emails
• Creating reports about the usage of Office 365 and identifying potential areas for improvement based on the data collected
• Providing support for mobile devices that use Office 365, including Android phones and iPhones
• Troubleshooting problems with hardware or software that is used in conjunction with Office 365, such as printers or mobile phones that use Exchange ActiveSync

Minimum Requirements:

A MUST HAVE:

• Degree in information technology, computer science or a related field
• 3+ years’ experience in Citrix Administration 
• 3+ years’ experience in Microsoft O365 Administration
• 3+ years’ experience in Azure Cloud Administration 
• 3+ years’ experience in AWS Cloud Administration 

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Roles and Responsibilities:

• Develop and implement Marketing Plans/tools and be accountable for Sales & Marketing Strategy and its successful implementation.
• Growth in the revenue base and profit contribution in the vehicle sales from all areas including Bodybuilding, insurance, tracking system, accessories etc.
• Growth in the business and improvement in customer service, customer base and actively ensure improved returns in all other segments of the business.
• Successful and profitable implementation of new business products and initiative.
• Ensure compliance with the legal, statutory, and administrative compliance and functioning within your area of operation.
• Suggest, formulate & Implement company policies and procedures ensuring adherence to the same.
• Optimal utilization and cost-effective cost controls of the company resources.
• To develop a reporting mechanism for tracing vehicle progress and ensure weekly circularization to the stakeholders.
• Improvement in turnaround time within specified credit period provided and delivery of quality (final) product and services with an increase in AM’s customer satisfaction and a decrease in lost business.
• Effective discharge of deals to reduce time lapse and interests charged on delayed units, and recovery of such losses from the customers (wherever possible).
• Ensure bodies and other additions to the vehicles are of quality and meet customers' needs and satisfaction.
• Work in collaboration with other service providers e.g bodybuilders, insurance agents etc for timely delivery of services.
• Monitoring WIP, vehicle movements, storage & associated management (including risk), and adherence to the strict control at all times, ensuring that vehicles are timely inspected & registered accurately.
• Ensure efficient cash management, timely invoices, releases, and that vehicle/deal turnaround time is within the IEA credit period.
• Review all sales quotations and filled tenders from corporate bodies.
• Roll out marketing plans & activities with a view to fully & measurable benefits.
• Ensure the sales team is fully motivated, complying with the office policies & procedures, induction of new staff as per policies and procedures, monitoring all sales staff activities and results.
• Conduct effective and accurate market research and apply the information to increase market share in a competitive environment.
• Develop and execute corporate marketing and communication channels.
• Ensure growth of brand equity, as per the requirement in branch.
• Develop and oversee customer lifecycle marketing activities that maximize profit from existing customers.
• Work closely with the sales team to enable them to meet commercial objectives by providing them with appropriate tools, materials, and presentations.
• Ensure sustainable profitability and market share for branch ensuring leadership in the region.
• Nurture talent in conjunction with HR and ensure optimal staffing levels, training, discipline, and performance evaluations are carried out consistently.
• Any other duties, responsibilities, and activities assigned from time to time by the GM Sales

Minimum Requirements:

• Degree / Diploma in business related field
• 5+ years of successful sales experience in automotive industry
• Demonstrated record of managing successful sales force
• Proficiency in Microsoft applications such as excel, PowerPoint and Word Skills & Competencies
• Capacity to perform in a highly pressurized environment 

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Roles & Responsibilities:

• Support with delivery of key elements of the risk and compliance programme activities (including implementation of risk and compliance framework for examples, risk assessments, control testing, AML/CTF training, regulatory reviews, obligations register) ensuring the respective deadlines are met.
• Identify log and monitor risk and compliance Issues.
• Proactively partner with the business to complete remediation work through to completion within the required deadlines.
• Produce regular metrics and programme status updates as and when needed.
• Assist with ad hoc projects monitoring tasks and regulatory change initiatives.
• Promoting a good risk and compliance culture and assisting the business in complying with relevant laws regulations.
• Determine regulatory reporting of events. Prepare reports and communications to Regulatory Authorities and ensure filing within the required timeframe to CBN and NFIU.
• Escalate high priority issues as well as identified business risks to the appropriate management level with managing risks relating to payments.
• Providing support and advice to the business to ensure compliance with regulatory requirements and other applicable international regulation including delivering the firm’s compliance programme.
• Validating and reporting any suspicious transactions through reports and raising SARs wherever required with the FIUs
  Undertaking one-off reviews deep dives and assessments of business line compliance particularly with new regulatory obligations.
• Acting as the subject matter expert for specific areas of regulation providing support
  and guidance on requirements and overseeing the firm’s control environment.
• Supporting the risk and compliance team in other functions as needed which has included reviewing cross boarder guidelines and preparing board and senior management reporting conducting client contract reviews.
• Assist in performing monitoring and surveillance reviews when we have identified and mitigated any compliance risks or gaps identified.
• Supporting business and support units in completing their risk assessments (RAs) for processes, new changes and initiatives.
• Ensure that appropriate risk and control self-assessment (RCSAs) reviews are done in a timely manner.
• Support business and support units in reporting their incidents and losses.
• Provide and facilitate training and awareness to staff across the company.

Minimum Requirements:

• Bachelor's degree in accounting, legal, Risk/Compliance background.
• A compliance qualification would be a distinct advantage.
• 5+ years’ experience in Compliance related role with 2 years at a senior role
• Experience working within a regulatory framework desirable.
• Experience working in risk or compliance review or monitoring role and reviewing regulations and ensuring control in place to adhere to regulatory requirements.
• Good report writing and presentation skills.

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Roles & Responsibilities:

• Lead the service level improvement of the company service network in Kenya to achieve ever higher customer satisfaction
  levels.
• Lead the development and implementation of the company's sales, marketing & distribution strategy to achieve profitable
  results and increase market share.
• Build relationships with key customers and other relevant external stakeholders to promote and better the company’s
  position in the market.
• Lead the development and implementation of the company’s international expansion.
• Be a driving force behind the development of new products and generational development of the current product offering to ensure continuous growth of market share and revenue.
• Provide leadership to the company marketing, sales and after sales management with a focus on long-term profitability and
  sustainable growth.
• Lead the growth of the company service network in Kenya to achieve ever higher customer satisfaction levels.
• Hold final accountability for the achievement of the set commercial objectives and report to ExCom accordingly.
• Steer the development and implementation of the sales budget, ensure efficient allocations of resources necessary for implementation of the strategy and monitor utilization to ensure efficiency in use of resources.
• Develop and recommend product positioning, packaging, and pricing strategy to produce the highest possible longterm market share.
• Identify new market channels and opportunities in line with the company targets.Together with the Excom team develop annual sales forecast and action plan to achieve.
• Validate and implement the annual sales, marketing and PR plan.
• Continuously monitor sales performance and improve on the execution of the strategy by the team to ensure
  annual targets are met.
• Prepare monthly sales reports to ExCom showing sales volume, sales pipeline, financial performance against
  targets.
• Lead the design, execution and follow up on events and promotions that give the company high profile and appropriate
  positioning to the right market segments in order to grow the market share.
• Strategically target and close on new business opportunities with current and new customers.
• Brainstorm and develop creative ideas with agencies, the Company Resellers, and the company Sales team for creative marketing campaigns
• Monitor and report on relevant motorcycle markets through all key data sources in order to acquire and maintain
  full understanding of positioning, pricing, market share and demand planning.
• Standardised sales and after sales reporting and systems as part of the monthly P&C cycle to systematically develop
  measure, analyse and improve market penetration.
• Standardise sales and after sales processes, procedures and structure in order to secure transparency and customer
  satisfaction.
• Manage the company Marketing & Communications department to develop and implement marketing activities with Creative Agencies to ensure our corporate image is maintained and brand awareness is improved.ontinuously monitor market trends and share insights and recommendations for decision making

Minimum Requirements:

• Bachelor’s degree in a business related field, marketing and sales
• Master’s degree in Business (MBA) or technical degree will be an added advantage from a reputable organization
• 10+ years’ experience in sales and marketing rolesfor top tier companies,with at least 5 years as a Commercial Director
• Passionate about motorcycles and well versed in specialized sales and marketing concepts, principles and tactics in order to deliver effective commercial strategies that will help build a strong band and grow revenue.
• Has a strong record of accomplishment in generating significant improvements in sales performance of the companies for which he/she was in charge of the sales department

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Roles and Responsibility:

• Must have a wide knowledge of livestock sector especially meat breeds.
• Have a good understanding of body scoring, estimating age (e.g. by using dentation) to ensure animals in good body condition and required weight are purchased paying attention to standards set as at the beginning of every year and spelt out in the PP – KRA.
• Able to demonstrate a strong track record in negotiation, procurement and budget control from within a livestock procurement environment.
• Have a good general understanding of animal welfare practices with cattle, goats and sheep production. I.e. common diseases and their vaccination, safe transportation of animals etc.
• Draw daily /weekly work plan together with General Manager in relation to operations at hand.
• Should have a clear understanding of the grid pricing structure of livestock in general and auction markets.
• Must have a wide network within livestock stakeholders both within the beef, sheep and goats sectors.
• Able to demonstrate excellent communication and organizational skills as well as strong self-motivation and the ability to work within the team.
• File a weekly report (ROI), monthly and quarterly reports.
• To ensure the targets set and agreed are achieved for cattle and shoats timeously.
• Create and maintain a data base of supply sources and update monthly.
• Maintain contact with livestock farmers, ranches, auction sites and dates through regular field visits.
• Must have a valid drivers license and a clean record.
• Must have an ability to work on their own initiative whilst also working as part of a team striving for customer satisfaction.
• Must have previous farming / livestock experience especially in remote placed markets.
• Manage and overcome competitors in your area of operations.
• Work closely with ministry of agriculture and livestock department officials on matters regarding the livestock market, quarantine restriction and other industry factors.
• Keep confidential all information regarding the company operations that you may come across during your tenure as an officer of the company.
• Gather intelligence regarding competitors and report the same to OM and GM.
• You will be answerable to the GM.
• Any other duty that may be assigned to you by OM and GM.

Minimum Requirements:

• Bachelor’s degree in Animal Science, Animal Production, Dairy Technology, or Agricultural Education and Extension from a recognized Institution
• 5+ years relevant experience 

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Job Purpose:

The purpose of the Distribution Centre Operations Manager is to support the Manager Warehouse & Distribution from an operational perspective, day to day management of the operating facility, Receiving, Picking and Dispatch schedules.

Roles & Responsibilities:

• Ensure full legislative compliance of Health & Safety within the Distribution Centre 
• Ensure the area is well presented (clean, tidy, and orderly) supporting the Distribution Centre Manager's requirement to have a well-presented Distribution Centre.
• Ensure daily checks of All machinery and equipment are completed, recorded, and actioned if necessary
• Ensure a smooth operation including picks are delivered to the dispatch team according to the load schedule and activity and times are recorded accurately.
• Ensure damages and loose items process is adhered to as well as introduce ways to reduce occurrences.
• Develop, implement & review policies and procedures to provide guidelines on warehouse operations
• Manage receiving and dispatch errors and correct the system to rectify, investigate picking errors and take necessary action to reduce and eradicate future repeats. implement & review policies and procedures to provide guidelines on warehouse operations
• Working with the receiving Manager ensure storage space and stock management (FIFO) best practices in the warehouse
  Participation in the preparation of the annual budget for the Distribution Centre
• Manage & monitor the departmental budget by managing actual costs
• Manage & support the receiving and dispatch managers ensuring their performance and development
• Collaborate with the loss control team, and develop strategies to minimize shrinkage
• Develop, implement & review policies and procedures to provide guidelines on warehouse operations
• Collaborate with the Human Resources Department representatives to deliver on the people management agenda
• Working with inventory/planning prepare operational schedules for Receiving/dispatch andpicking
• Supporting the investigations regarding customer issues on Receiving and dispatch as well as undertaking investigations on picking errors.
• Prepare reports as may be required by the Distribution Centre Manager and develop reports to help manage all operations within the Distribution Centre.
• Plan his team allocation across the picking dept. Manage Absence, Sickness and Holiday in accordance with company procedure ensuring full cover is achieved to facilitate the delivery schedule. (Support the Receiving and dispatch Managers with their planning and execution)
• Plan and prepare Distribution Centre for stock counts
  Manage Order team to ensure stock availability and achieve 98.5% case fill for available stock on hand

Minimium Requirements:

• Degree in Supply Chain or Purchasing or Business Management or related field
• Certification in supply chain management is an added advantage
• 5 years of experience in Warehouse Management with over 200 employees
• Experience handling multinational warehousing contracts MUST

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Roles & Responsibilities:

• Carry out market research, analyze market data for all the products - generate and present reports on the same.
• Continuously evaluate and enhance the product line up.
• Ensure market share targets are achieved.                                        
• Ensure sales strategies are in place to ensure sales growth targets are achieved.
• Forecast quantities for the assigned categories and ensure projections are up to date.
• Fully understand the value chain for key products and investigate options for projects and partnership for incremental business.
• Have full product knowledge of assigned categories.
• Implement sales promotions and marketing activities based on approved marketing plan.
• Keep abreast and be well updated on all competitor and market information.
• Maintain and enhance relationships with team and stakeholders.
• Manage the existing product and service portfolio ensuring that financial criteria, customer needs are met and brand character developed.
• Produce an integrated annual marketing program and campaign plans.
• Produce annual product & brand strategies for selected category which define market offer and positioning within your scope.
• Resolve any other issues pertaining to the assigned category.
• Train the sales team as well as the dealers and salesmen in the market.
• Work closely with the Sales and Marketing team to ensure that new products and services meet market requirements and financial criteria

Minimum Requirements:

• Degree in Business, Sales or Marketing or any other relevant field.
• MBA will be a Plus.
• 5+ years experience in sales or marketing role in the press, publishing and stationery industry preferred, with at least 3 years in a senior level commer