Jobs at KCA University (KCAU)

DUTIES AND RESPONSIBILITIES:

• Coordinate internal and external quality assurance processes for academic programs (approval, review, accreditation, and self-assessment audits).
• Monitor the implementation of curriculum delivery and assessment in line with approved standards and guidelines.
• Ensure compliance with guidelines from regulatory and accreditation bodies (e.g. CUE, TVETA, KNQA).
• Contribute to the development, review and implementation of academic quality assurance policies, procedures and manuals.
• Advise academic departments on quality assurance matters and good practices.
• Design and implement academic quality audit tools and performance indicators.
• Collect and analyse data on academic performance, student feedback, graduate tracer studies, and other quality metrics.
• Organise training workshops and sensitisation sessions for faculty and staff on quality assurance principles, standards, and processes.
• Prepare periodic quality assurance reports for internal use and for submission to regulators and stakeholders.
• Maintain comprehensive records of academic audits, reviews, and quality enhancement activities.
• Support institutional self-assessments, benchmarking exercises, and preparations for institutional audits or reviews.
• Participate in national and international quality assurance networks and collaborations.
• Any other duties and responsibilities that may be assigned by the supervisor.

QUALIFICATIONS AND EXPERIENCE

• A Master’s degree in Education, Quality Assurance, Curriculum Development or a related field from an accredited/recognised institution.
• 3–5 years’ work experience in quality assurance, academic administration or higher education policy.
• Familiarity with university regulatory frameworks and accreditation requirements in Kenya or the relevant context.

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DUTIES AND RESPONSIBILITIES:

• Maintain computing systems (hardware, software and networks) and data communication systems.
• Undertake preventive maintenance and repair of ICT equipment.
• Troubleshoot software and hardware compatibility issues and ensure all failed computer products and processes are identified and solved.
• Troubleshoot, analyse and repair computing elements such as desktop computers, laptops and various components/peripherals IT networks.
• Initiate procurement process for required ICT equipment by providing equipment specifications for different university units/departments.
• Obtain, set and install computer software for ICT training laboratories to enable users to perform their activities effectively.
• Assist the ICT Trainers and Computer Technologists in carrying out laboratory/workshop activities to support learning in the University.
• Install and configure Enterprise Resource and planning software system for university computers.
• Distribute procured ICT equipment to departments/campuses and ensure equitable and effective use of ICT resources.
• Manage ICT equipment inventory by updating the database regularly and recommend upgrades, identify and report any losses.
• Manage and track user work tickets to ensure proper use of university resources and assets.
• Install and configure antivirus software and manage the antivirus server software to combat new viruses and protect university computers and information from any vulnerability.
• Prepare reports on conditions of ICT equipment within the University and submit them for decision-making.
• Carry out other duties and responsibilities as may be assigned by the supervisor.

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree in Computer Science, Information Technology, Network Engineering or related technology field from an accredited/recognised institution.
• ICT security professional certification, e.g. CISSP, CISM, CISA, etc.
• Five (5) years’ work experience from an institution of higher learning or a large commercial enterprise.

Experience in the following areas will be an added advantage:

• Configuring Cyberoam UTM firewalls and Microsoft Active Directory
• Managing, administration, setup, and installation of examination systems