Openings at Old Mutual Kenya

KEY TASKS AND RESPONSIBILITIES

• Implement the business development plan.
• Prepare quotations, and authorize within specified limits.
• Follow up on quotations to close business and to get feedback.
• Facilitate product presentations.
• Prepare BD activity reports.
• Assist in development and implementation of new products.
• Daily servicing of clients to nurture the relationship between the company and our customers.
• Ensure premium collections for business closed.
• Solicit for quotation requests, facilitate the quotation process to increase the conversion rate.
• Establish and cultivate relationships with intermediaries and clients.
• Use and update CRM and Pipeline tool on a daily basis with activities undertaken by self or as advised by the Sales manager.
• Represent UAP in business development meetings with prospective clients.
• Attend to arising customer service issues in Health business.
• Assist in selection and recruitment of agents.
• Collect market intelligence.

SKILLS AND COMPETENCIES

Competences

• Presentation skills.
• strong analytical skills
• Working knowledge of Ms office.
• Strong verbal and written communication skills.
• Passionate and results driven.
• Able to work with minimum supervision.

Qualifications

• Bachelor’s degree.
• Progress towards ACII or equivalent.
• Minimum of 1 year in Business Development preferably in the Insurance Industry.

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Job Description

• Review and assess health insurance applications for retail customers, analyzing medical records, claims history, and other relevant information to determine underwriting terms.
• Support the retail team on Medex reports evaluation and issuance of underwriting terms.
• Calculating group and individual new and renewal rates based on customers' background, industry and demographic information.
• Identifying portfolio risks resulting from client's underlying business practices, underwriting investigations or fraud exposure.
• Monitoring underwriting teams, performance and providing mentoring to achieve personal and department production goals.
• Calculating group and individual premium rates based on customers' background, industry and demographic information.
• Meeting with customers, agents and brokers to negotiate coverage, price and service delivery.
• Offering friendly and efficient service to customers, handling challenging situations with ease.
• Driving growth through collaborative engagements with various distribution channels, direct sales, insurance brokers, agents, bancassurance with enhanced service accessibility & client reach.
• Identifying skill gaps among the staff within the department & facilitate training and skill transfer sessions.
• Proactively address escalated customer issues.
• Controlling loss by assessing risk, conducting analysis and recommending policy solutions.

Qualifications:

• Bachelor's degree in a business-related field.
• Certificate in clinical related fields (e.g., Nursing, or Health Sciences) will be an added advantage.
• Prior experience in clinical underwriting, preferably in the health insurance industry.
• Strong analytical and critical thinking skills.
• Excellent communication and interpersonal abilities.
• Detail-oriented with a focus on accuracy.
• Familiarity with medical terminology, healthcare regulations, and insurance industry practices.

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Job Description

The incumbent will be responsible for all the specialty line of business activities, ensure achievement of set business targets, and promote growth .
Ensure continuous product review and development of new products ion line with the company risk appetite

• Ensure profitable growth of specialty classes including but not limited to Trade Credit, large infrastructure projects, Power generation projects, Events Insurance, Kidnap &  ransom, Oil and gas.
• Design a product review plan  to ensure products remain relevant in the market
• Formulate and implement product development strategy , champion  and take leadership of General  insurance product development.
• Participate in negotiations and discussions on prospective business in growth of business in this area
• Prepare  quotations as per the company’s standards of service and authority level matrix and follow through to conclusion
• Ensure timely capturing and issuance of documentation for all business relating to these classes.
• Prepare various periodic reports on the area of operation
• Daily servicing of clients to nurture the relationship between the company and our customers
• Initiate and follow with Insurance Regulatory Authority (IRA) authority  and Reinsurance department to ensure placement of all business outside the existing treaty programs.

QUALIFICATIONS, SKILLS AND COMPETENCIES

Qualifications:

• 1st Degree
• At least 5 papers ACII or equivalent

Experience:

• 5 years

Skills and Competencies:

• Good product knowledge and technical skills
• Excellent communication and negotiation skills
• Excellent interpersonal relations skills
• Extensive networking with corporate organizations and general intermediaries
• Good analytical skills