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  • Posted: Jan 30, 2024
    Deadline: Not specified
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    Equity Bank Limited (The "Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance a...
    Read more about this company

     

    Product Manager- Save and Invest

    • To support the Group Save and Invest Product function in identifying, developing and exploiting opportunities that offer innovative product solutions to Equity Group customers across all channels and to all customer segments and sectors. This Product Management role shall work with the Product Director in ensuring the product shelf for savings and investment products is fully populated across channels and subsidiaries for the group. The role will be responsible for identifying gaps, populating comprehensive business cases, driving development and monitoring performance and support group product ownership.
    • The role is to be executed in complete alignment and collaboration with the Commercial team in the Group and each Subsidiary who face the client and generate the demand for product solutions.

    The effective execution of the role’s responsibilities should enhance the Equity Brand and purpose of transforming lives, giving dignity, and expanding opportunity for wealth creation for our customers by delivering on the below key responsibilities:

    • Executing the mission for the Product house, aligned to the Group’s mission and vision.
    • Own jointly and manage in collaboration with the Commercial team the P&L for the Product line.
    • Developing and monitoring strategies for the growth of product/capability distribution across the group
    • Product design, development, deployment and control - taking charge of mapping each product and/or capability with regard to its underlying characteristics and pipeline risk in line with the Group’s overall Commercial growth strategy.
    • Supporting the development of products which are relevant to the different segments that the Group has chosen to serve.
    • Prepare training and educational material for both frontline, digital channels and client communication in collaboration with the Communications team
    • Monitor and coordinate the preparation and reporting of product financial and non-financial performance for the key stakeholders.
    • Marketing products jointly with relationship management groups in all the chosen customer segments that the Group operates in – Retail, MSME, Corporate and Large entities and Government.
    • Support the operations of the Product house with regards to its overall risk and compliance with applicable policies and procedures of the group.

    Knowledge, Skills and Experience

    • Holder of University Degree or equivalent 4-year post-secondary qualification
    • MBA and/or CFA designation or equivalent (investment management or analysis qualification) will be an added advantage.
    • A minimum of 5 years related experience in banking product management.
    • Significant understanding of banking fundamentals such as balance sheet management including underlying drivers of balance sheet liquidity and drivers of capital, cost of funds, product behavior, risk, treasury financial planning and reporting and regulatory requirements
    • Knowledgeable and experience in business case formulation and implementation.
    • Ability to effectively present product strategies to stakeholders and clients.
    • Experience in delivering Digital product solutions with a good understanding of the product development cycle and methodology.
    • Strong commercial acumen/awareness including ability to assess risk and appropriate levels of return.
    • Strong Marketing and Sales skills to drive Retail, SME and Corporate adoption of product solutions
    • Excellent interpersonal skills including multicultural awareness and sensitivity
    • Good understanding of regulatory compliance and corporate governance.

    go to method of application »

    Nursing Services Manager (Equity Afia)

    Position Overview:

    • Reporting to the General Manager – Clinical Services & Operations, the Nursing Services Manager (NSM) will be a strategic partner to ensure quality, patient safety and regulatory initiatives and programs are implemented within the nursing section. She/he will maintain a systematic continuous team-based approach to quality and compliance within the network, conducting quality assessments with recommendations and follow ups, including conducting and coordinating training of nursing team.

    Key Responsibilities:

    • Strategic Planning: The NSM plays a crucial role in developing and implementing the strategic vision for the nursing services. The incumbent will collaborate with other members of the team to align nursing goals with the overall organizational objectives. He/ she will participate in the budget process of the department.
    • Leadership and Management: The NSM is responsible for leading and managing the nursing section of the network, ensuring that it operates efficiently and effectively. This includes setting goals, developing policies and procedures, managing budgets, and overseeing staffing levels in liaison with the HR Department. 
    • Quality Improvement: The NSM is responsible for ensuring high-quality patient care by implementing evidence-based practices, monitoring quality indicators, and promoting continuous improvement in nursing processes. The NMS will ensure infection control measures are in place for staff and patients’ well-being.
    • Staff Development: The NSM is responsible for fostering professional growth and development among nursing staff. This includes providing opportunities for education, training, mentorship, and career advancement.
    • Collaboration: The NSM collaborates with other healthcare professionals to promote interdisciplinary teamwork and enhance patient outcomes. 
    • Regulatory Compliance and Quality Initiatives/Projects: The NSM ensures that nursing services comply with all applicable regulatory standards, such as those set by state licensing boards or accrediting bodies amongst others. 
    • Patient Advocacy: As a patient advocate, the NSM ensures that patients receive quality, safe and compassionate care. They work to improve patient satisfaction by addressing concerns or complaints related to nursing services. 
    • Research and Innovation: The NSM promotes research initiatives within the nursing department to advance evidence-based practice and drive innovation in patient care delivery. 
    • Community Engagement: The NSM represents the organization in community forums or professional organizations to promote awareness of The Equity Afia Brand and build relationships with stakeholders. 
    • Overall, the Nursing Services Manager plays a critical role in shaping the delivery of high-quality patient care, promoting nursing excellence, and ensuring the overall success of the nursing department within the network.

    Qualifications

    • Bachelor’s Degree in Nursing or Midwifery from a recognized institution
    • Certificate in Healthcare Management is preferred. 
    • Minimum of Eight (8) years clinical practice of which three (3) must be in a leadership role in implementing nursing quality management systems in a busy clinical set up.
    • Membership and duly licensed by a Nursing Council of Kenya.
    • Demonstrates high degree of professional competence and administrative capability as well as broad experience in Nursing and Healthcare Standards and Programmes.
    • Strong leadership and managerial skills, with experience in leading and developing high-performing teams.
    • Excellent communication skills, with the ability to present complex information in a clear and compelling manner to both technical and non-technical stakeholders.
    • Strong problem-solving skills and the ability to think analytically, with a keen attention to detail.
    • A passion for innovation, staying ahead of industry trends, and leveraging data to drive continuous improvement.

    go to method of application »

    Technology Risk Management Specialist

    The Role

    • The IT Risk Specialist role is a 2nd line of defense role which encompasses creation/improvement/execution of Information and Technology risk management across the Group, including partnership with 1st line front line business and risk units, in alignment with the Enterprise Risk Framework. The role will be providing Risk Management leadership across the Group’s Information and Technology risks. The candidate is expected to possess a deep understanding of information technology and should understand concepts including computer networking, web and native application functionality, operating system functionality, cloud services, corporate network environments and operations.

    Responsibilities

    • Support the review and update of the technology risk management framework on an annual basis with the changes in the environment.
    • Review technology policies, processes and procedures identify potential opportunities for improvement and alignment.
    • Working across the technology department to analyze and better understand their risk profile.
    • Review IT initiatives from technology risk perspectives and provide advisory and recommendation.
    • Supervise the IT disaster recovery measures deployed across the group.
    • Defining a risk and control methodology and framework to use in conducting risk assessments.
    • Proactively managing risks so that there are no major incidents, breaches, or examples of non-compliance.
    • Adhere to, advise, oversee, monitor and enforce enterprise frameworks and methodologies that relate to technology controls activities.
    • Support the definition of the technology risk appetite statements
    • Monitor Key Risk Indicators (KRIs) and report on deviation from defined technology risk appetite.
    • Assist in the role-out of risk control self-assessments across the 1st line of Defense.
    • Assist with the Technology Risk reporting operations, including scheduling key monthly meetings, monitoring key milestones, escalation of past due activities, problem triage and management.
    • Increase awareness and enhance risk culture across the organization and provide day to day risk and control advise as trusted 2nd line subject matter expert.

    Qualifications
    Ideal Candidate

    • Bachelor’s degree in Computer Science, Information and Cyber Security, Technology or equivalent
    • 5 years of relevant in information security or risk management, audit, information assurance preferably in Banking and Financial sector
    • Must have CISA (Certified Information Systems Auditor) certification
    • CISSP (Certified Information Systems Security Professional) * Added advantage
    • Must have CCSP (Certified Cloud Security Professional) certification
    • Other ISACA related Certification (e.g., CISM, CRISC or CGEIT) * Added advantage
    • Consistently able to demonstrate or articulate value proposition
    • Candidates must have hands on experience in performing risk assessments in diverse technology environments
    • Good understanding of technology infrastructure, networks, and database management systems.
    • Good understanding of cloud computing technologies and Microsoft Azure environment.
    • Expertise in Linux machine recommended Kali and parrot.
    • Familiar with various operating systems and databases
    • Ability to both assess priorities and to focus on work in a structured fashion which delivers results
    • Sound judgement and anticipation
    • Strong integrity, independence, and resilience 
    • Deliver with minimal supervision.
    • Avid researcher of best practices and happenings in the global cyber space.
    • Engage key stakeholders on actions required.
    • Team player and contributor.
    • Strong problem-solving, persuasive skills and an ability to grasp abstract concepts and complex technology situations to challenge the status quo and further develop and build on our IT Risk Management Framework.
    • Excellent communication skill, both verbal and written, with the ability to initiate and lead conversations with technology and business leaders and risk colleagues regarding anticipated and emerging issues.

    go to method of application »

    Laboratory Services Manager (Equity Afia)

    Position Overview

    • The Laboratory Services Manager (LSM) shall be responsible to develop, implement, monitor and evaluate laboratory quality assurance initiatives and programs for the network. He/she will also take lead in the centralization of the laboratory supply though the procurement system to ensure achievement of a cost effective and high-quality standards in line with client needs and network’s objectives.

    Key Responsibilities:

    • Strategic Planning: The LSM plays a crucial role in developing and implementing the strategic vision for the laboratory services. The incumbent will collaborate with other members of the team to align laboratory goals with the overall organizational objectives. He/ she will participate in the budget process of the department.
    • Leadership and Management: The LSM is responsible for leading and managing the laboratory section of the network, ensuring that it operates efficiently and effectively. This includes setting goals, developing policies and procedures, managing budgets, and overseeing staffing levels in liaison with the HR Department. 
    • Quality Improvement: The LSM is responsible for ensuring high-quality patient care by implementing evidence-based practices, monitoring quality indicators, and promoting continuous improvement in laboratory processes as per the establish quality management systems. The LMS will develop and implement an effective and efficient referral system for outsourced laboratory services for the network. 
    • Staff Development: The LSM is responsible for fostering professional growth and development among laboratory staff. This includes providing opportunities for education, training, mentorship, and career advancement.
    • Collaboration: The LSM collaborates with other healthcare professionals to promote interdisciplinary teamwork and enhance patient outcomes. 
    • Regulatory Compliance and Quality Initiatives/Projects: The LSM ensures that laboratory services comply with all applicable regulatory standards, such as those set by state licensing boards or accrediting bodies amongst others. 
    • Patient Advocacy: As a patient advocate, the LSM ensures that patients receive quality, safe and compassionate care. They work to improve patient satisfaction by addressing concerns or complaints related to laboratory services. 
    • Research and Innovation: The LSM promotes research initiatives within the laboratory department to advance evidence-based practice and drive innovation in patient care delivery. 
    • Community Engagement: The LSM represents the organization in community forums or professional organizations to promote awareness of The Equity Afia Brand and build relationships with stakeholders. 
    • Overall, the laboratory Services Manager plays a critical role in shaping the delivery of high-quality patient care, promoting laboratory excellence, and ensuring the overall success of the laboratory department within the network.

    Qualifications

    • Bachelor’s Degree in Medical Laboratory Sciences from a recognized institution
    • Certificate in Healthcare Management is preferred.
    • Minimum of Eight (8) years clinical practice of which three (3) must be in a leadership role in implementing laboratory quality management systems in a busy clinical set up.
    • Membership and duly licensed by The Kenya Medical Laboratory Technicians and Technologists Board (KMLTTB)
    • Demonstrates high degree of professional competence and administrative capability as well as broad experience in best Laboratory practices and Healthcare Standards and Programmes.
    • Strong leadership and managerial skills, with experience in leading and developing high-performing teams.
    • Excellent communication skills, with the ability to present complex information in a clear and compelling manner to both technical and non-technical stakeholders.
    • Strong problem-solving skills and the ability to think analytically, with a keen attention to detail.
    • A passion for innovation, staying ahead of industry trends, and leveraging data to drive continuous improvement.

    go to method of application »

    Information and Cyber Risk Governance, Policies and Framework Specialist

    The Role

    • The Information and Cyber risk governance, policies and framework specialist role is highly technical and challenging with opportunities to be part of a team that will have a meaningful impact. The incumbent is expected to support all the 6 subsidiaries that Equity has presence and should possess an adequate understanding of governance of both cyber security and information technology and should understand concepts including computer networking, web and native application functionality, operating system functionality, cloud services, corporate network environments and operations. She/He should be able to quickly learn and keep up with the ever-changing landscape of technology. The candidate should have strong policy making skills, processes and procedures mapping, compliance reviews and technical reporting skills.

    Responsibilities

    • Support the review and update of the Technology, Information and Cyber security (TICS) risk management framework across the group on an annual basis with the changes in the environment.
    • Review Technology, Information and Cyber security policies, processes and procedures across the group identify potential opportunities for improvement and alignment.
    • Conduct risk assessments covering strategic arm of IT dealing with projects, 3rd party risks, people, measurement of the risk culture with metrics such as count and closure rates of audit and risk issues.
    • Conduct risk assessments in areas on IT asset management lifecycle both logical and physical and make appropriate recommendations. Prior experience in assets management software such as CMDB is an added advantage.
    • Conduct risk assessments incident management and response measures.
    • Perform compliance reviews against various laws and standards including Data protection, PCI DSS, ISO 27001, SWIFT CSP etc.
    • Work with first line of defense IT team to get buy in on recommendations and walk with the team to ensure full implementation.
    • Assist in compiling and reviewing management and board reports to ensure consistency and accuracy of information contained and proper follow through of actions.
    • Monitor allocated Key Risk Indicators ensuring clear escalation and action on detected breaches.
    • Maintain the risk registers with updated risk treatment plans and dates to ensure effective control design and operations.
    • Ensure sufficient coordination across all subsidiaries to ensure that technology, information and cyber risks are sufficiently identified and reported upon.
    • Track major IT and cyber security incidents both internal and external ensuring that lessons learnt are appropriately documented and implemented.
    • Assisting in setting out the methodology and templates to be used across the group for TICS risk assessments and reporting.
    • Work closely with the IT teams to ensure that innovative ideas are implemented through a clear risk and opportunity assessment.
    • Support the definition of the TICS risk appetite statements.
    • Review and advice on the risk control self-assessments (RCSAs) performed by 1 LOD teams for the allocated risk subtypes.
    • Assist in investigations when required to. 

    Qualifications 
    Ideal Candidate

    • Bachelor’s degree in computer science, Information and Cyber Security, Technology or equivalent
    • 5 years of relevant in information security or risk management, audit, information assurance preferably in Banking and Financial sector
    • Must have CISA (Certified Information Systems Auditor) certification
    • Must have CCSP (Certified Cloud Security Professional) certification
    • Other ISACA related Certification (e.g., CISM, CRISC or CGEIT) * Added advantage
    • Consistently able to demonstrate or articulate value proposition
    • Candidates must have hands on experience in performing risk assessments in diverse technology environments
    • Good understanding of technology infrastructure, networks, and database management systems.
    • Good understanding of cloud computing technologies and Microsoft Azure environment.
    • Expertise in Linux machine recommended Kali and parrot.
    • Familiar with various operating systems and databases
    • Ability to both assess priorities and to focus on work in a structured fashion which delivers results
    • Sound judgement and anticipation
    • Strong integrity, independence, and resilience 
    • Deliver with minimal supervision.
    • Avid researcher of best practices and happenings in the global cyber space.
    • Engage key stakeholders on actions required.
    • Team player and contributor.
    • Strong problem-solving, persuasive skills and an ability to grasp abstract concepts and complex technology situations to challenge the status quo and further develop and build on our TICS Risk Management Framework.
    • Excellent communication skill, both verbal and written, with the ability to initiate and lead conversations with technology and business leaders and risk colleagues regarding anticipated and emerging issues.

    go to method of application »

    Cyber Risk & Red Team Specialist

    The Role

    • The Cyber Risks & Red Team Specialist role is highly technical and challenging with opportunities to be part of a team that will have a meaningful impact. The is expected to possess a adequate understanding of both cyber security and information technology and should understand concepts including computer networking, web and native application functionality, operating system functionality, cloud services, corporate network environments and operations. He should be able to learn advanced concepts such as endpoint protection evasion, covert operations, and tailored exploit development.
    • The role leverages previous penetration testing and Red Team experience. This may involve delivering Threat Intel-led Red Team exercises, developing social engineering test campaigns and the associated collateral, executing phishing campaigns and attempting to compromise internet-facing systems, conducting privilege escalation and lateral movement within the group’s networks, hunting for objectives with little-to-no information provided at hand and attempting to exfiltrate data from the network;  all while avoiding detection from the bank’s security operations teams. The role will require you to perform exploits at scale while remaining stealthy, identify and exploit misconfigurations in the corporate infrastructure, quickly and effectively parse data, present relevant data in a digestible manner, think well outside the box.

    Responsibilities

    • Set-up internal second line of defense red team lab to enable targeted testing of the group’s environment as well as effective follow up of vulnerability remediations.
    • Manage external red team exercises ensuring that noted risks are remediated and tracked.
    • Review and propose updates to cyber risk management and information security frameworks and policies on an annual basis at a minimum.
    • Enforce implementation of the cyber risk management and information security framework ensuring that key gaps and risks noted are well discussed, actioned and escalated.
    • Support is ensuring the architecting and creation of secure solutions for the cloud that adhere to industry best practices through detailed risk assessments.
    • Support the evaluation of security controls against the SaaS, IaaS and PaaS offerings provided.
    • Support the creation and management of a new security risk management process to approve and authorize new capabilities and monitor the output of the process.
    • Perform risk assessments on network architecture and artifact configurations (Firewalls, Routers, Switches, IDS, IPS), data protection strategies, Host and endpoint protections, security resilience and monitoring, applications and APIs protections and give practical recommendations.
    • Review and advice on the risk control self-assessments (RCSAs) performed by 1 LOD teams for the allocated risk subtypes.
    • Support first line IT units in coming up with baselines for implementation and in accordance with best practices these include baselines for secure coding, custom scripts and programs.
    • Support in other reviews that might be allocated from time to time.
    • Monitor and report on Key risk indicators affecting various cyber risks while planning remedial actions
    • Present findings with clarity to management and get buy-in for implementation of controls.
    • Have the capability to mine forensic data for investigative and forensic if called upon.
    • Support cyber forensic investigation and root cause analysis when required.

    Qualifications

    • Bachelor’s degree in computer science, Information and Cyber Security, Technology or equivalent
    • 5 years of relevant in information security or risk management, preferably in Banking and Financial sector, with hands-on experience in penetration testing red teaming and information assurance assessments
    • Minimum of CEH (Certified Ethical Hacker) certification or LPT (Licensed Penetration Tester)
    • Any one ISACA related Certification (e.g. CISM, CISA, CRISC and CGEIT) * Added advantage
    • CISSP (Certified Information Systems Security Professional) * Added advantage
    • OSWP (Offensive Security Wireless Professional) * Added advantage
    • OSEE (Offensive Security Exploitation Expert) * Added advantage
    • OSCP (BEST) (Offensive Security Certified Professional) * Added advantage
    • Consistently able to demonstrate or articulate value proposition
    • Candidates must have demonstrated skills in penetration testing and ethical hacking having carried out:
    • Password guessing and cracking attacks.
    • Session hijacking and spoofing attacks.
    • Network traffic sniffing attacks.
    • Denial of Service attacks.
    • Exploiting buffer overflow vulnerabilities.
    • Good understanding of networks and networking elements.
    • Good understanding of web pages and it's technology.
    • Expertise in Linux machine recommended Kali and parrot.
    • Familiar with various operating systems and databases
    • Red team experience
    • Ability to both assess priorities and to focus on work in a structured fashion which delivers results
    • Sound judgement and anticipation
    • Strong integrity, independence, and resilience 

    go to method of application »

    Head Of Clinical Operations (Equity Afia)

    Position Overview

    • The Head of Clinic Operations will provide administrative oversight and assistance to the Clinics Operations Leads in the development, organization, implementation and evaluation of Clinics Operations in accordance with accepted practice and the network’s policies and procedures to ensure compassionate, effective and efficient delivery of high-quality clinical care for patients. 

    Key Responsibilities:

    • Oversee Franchisees onboarding process and ensure compliance as per the franchise agreement and policies.
    • Manage, direct, organize and evaluate primary care operations at the facilities in accordance with standard operating procedures.
    • Take lead in policy formulation, recommendation and/or evaluation of new and/or revised rules, policies, procedures, variance requests, goals and priorities to respond to operational needs, and to improve the effectiveness of primary care operations.
    • Ensure quality standards are met throughout the service delivery system through Quality assurance monitors.
    • Participate in long and short range strategic and financial planning activities related to health care operations,
    • Review, research and analyze legislative issues and proposed laws, regulations and rules for potential impact to funding and operations and recommends strategies to respond.
    • Promote cooperative team efforts among staff including open communication and recommending retention initiative to the HR department.
    • Liaise with the Clinical team to ensure compliance to current regulatory standards.
    • Put in place strategies to increase customer feedback and share feedback for immediate action including monitoring closure of the incidences to avoid recurrence.
    • Ensure optimal staffing level at the facilities in liaison with the HR department to ensure provision of quality services to clients; fosters and supports a diverse workforce and environment and encourage creativity and teamwork among staff.
    • In liaison with the HR department, monitor productivity standards are met and generation of revenue occurs.
    • Conduct staff training sessions to ensure that employees are knowledgeable about current policies and procedures including excellent customer service practices.
    • Take lead to ensure review of insurance claims to ensure that they are processed accurately.
    • Community Engagement: The HCO represents the organization in community forums or professional organizations to promote awareness of The Equity Afia Brand and build relationships with stakeholders. 
    • Overall, the Head of Clinical Operations plays a critical role in shaping the delivery of high-quality patient care, promoting service excellence, and ensuring the overall success of the network.

    Qualifications

    • Bachelor’s degree in Medicine (MBChB, MBBS, MD)
    • Master’s degree - MBA, MPH, Msc, Health Systems Management is preferred.
    • Registered and with a valid license to practice from Kenya Medical Practitioners and Dentists Council
    • Minimum of five (5) years post internship experience of which two (2) must have been in a senior management role in managing clinical operations.
    • Demonstrates high degree of professional competence and administrative capability as well as broad experience in best clinical operations practices and Healthcare Standards and Programmes.
    • Strong leadership and managerial skills, with experience in leading and developing high-performing teams.
    • Excellent communication skills, with the ability to present complex information in a clear and compelling manner to both technical and non-technical stakeholders.
    • Strong problem-solving skills and the ability to think analytically, with a keen attention to detail.
    • A passion for innovation, staying ahead of industry trends, and leveraging data to drive continuous improvement.

    go to method of application »

    Regional Clinic Operations Lead (Equity Afia)

    Position Overview:

    • The Regional Clinic Operations Leads will be responsible for the oversight, coordination, and support of the day-to-day clinic operations as assigned by the Head of Clinic Operations.

    Key Responsibilities:

    Quality Assurance

    • Work in liaison with the clinical leads to implement the quality and process improvement policies and activities.
    • Work in liaison with the clinical leads to monitor compliance to clinical indicators.
    • Monitor compliance of standards through audits and tracers and provide reports where need be.
    • Ensure compliance with the regulatory and accreditation requirements for the facility and continuously develop and champion initiatives to close quality gaps.
    • Ensure consistent reporting to and compliance with the Ministry of Health and regulatory bodies on relevant data as required.
    • Represent and participate in the EQA quality improvement committees.
    • Maintain an up-to-date listing of referral facilities and ambulance services.

    Customer Experience

    • Champion service leadership initiatives in the facility and ensure continuous improvement and training in customer care across the clinic.
    • Ensure seamless patient experience across the service delivery channels.
    • Lead in root cause analysis on customer complain, recommend action plans and monitor closure.
    • Ensure customer feedback data is collected and analyzed and action taken of feedback.
    • Ensure above 90% customer satisfaction index from both internal and external customers.

    Material and Equipment Management

    • Participate in the periodic stock take exercise and advise on ways to mitigate and/or reduce wastage/losses.
    • Work in liaison with the different session heads to maintain a supplies inventory by checking stock to determine inventory level.
    • Report any equipment breakage immediately for maintenance support.
    • Ensure operation of all equipment in the departments by completing preventive maintenance requirements including IT equipment.

    Revenue

    • Ensure monthly reconciliation of suppliers’ accounts.
    • Ensure monthly reconciliation of patient accounts.
    • Ensure rational management of costs across the channels of service delivery.
    • In liaison with the Clinic leads and the Facility Administrators, develop and monitor marketing and business development strategies.
    • Ensure that appropriate procedures and accounting systems are in place and are fully understood and complied with at all times.
    • Ensure an up- to-date assets register at facility.

    People Management

    • In liaison with the HR department, coordinate and participate in all talent acquisition initiatives and oversee effective induction of new hires as per the EQA onboarding checklist.
    • Determine adequate staffing levels across the channels of service delivery and implement an efficient scheduling mechanism.
    • Schedule monthly staff meetings and follow up on closure of action items from meeting discussions.
    • Track and ensure the achievement of minimal learning hours for all employees.
    • Promote a culture of safety for the employees within the facilities.
    • In liaison with the HR department, ensure an effective performance management process for all employees at the facility.

    Innovation

    • Work with the Head of Clinic Operations to collaboratively coordinate, operationalize, and grow innovative pilot programs across the channels of service delivery, for example, Wellness, Chronic Disease Management plans, SRH and primary care.
    • Work collaboratively to innovate, build, and continuously review an internal clinical audit system for improved reporting, analytics, compliance, and performance management.
    • Work collaboratively to innovate, build, and continuously review the omnichannel platform for efficient and effective service delivery of care.

    Qualifications

    • University degree or equivalent; preferably in a medical/science-related field.
    • Registered and with a valid license to practice from the professional governing body.
    • Certificate in Healthcare Management is preferred.
    • Minimum of three (3) years experience in managing clinical operations.
    • IT competency especially in data management and analysis will be preferred. 
    • Demonstrates high degree of professional competence and administrative capability as well as broad experience in best clinical operations practices and Healthcare Standards and Programmes.
    • Excellent communication skills, with the ability to present complex information in a clear and compelling manner to both technical and non-technical stakeholders.
    • Strong problem-solving skills and the ability to think analytically, with a keen attention to detail.
    • A passion for innovation, staying ahead of industry trends, and leveraging data to drive continuous improvement.

    go to method of application »

    Group Country and Market Risk Manager

    KEY RESPONSIBILITIES

    • Implementation and review of market and country risk policies and frameworks for the Group and Subsidiaries.
    • Contribute to ERMF implementation. (Enterprise Risk Management Framework).
    • Reporting and analysis on market, counterparty credit, country and other relevant risk types. Including preparation and delivery of market and country risk Board and GALCO reports
    • Development of Group risk initiatives as required.
    • Market, counterparty credit and country risk support on the products traded and proposed in treasury, investment banking and other areas of the group.
    • Capacity building of subsidiaries market risk department.
    • Proactively manage risks to avoid market and country risk losses for the group.
    • Performing, amalgamating and consolidating scenario and stress testing – ERMF.
    • Coordinate and participate in business partnership meetings.
    • Macroeconomic analysis.

    Qualifications

    • Bachelor’s degree in Statistics / Risk Management / Finance / Banking / Accounting or Mathematics related field or equivalent
    • Experience of 7 years or more in Market Risk / Treasury Functions.
    • Professional qualification such as ACI, FRM, or CFA.

    Method of Application

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