Job Opportunities at Monarch

Job Purpose

Ensure that goods are stocked correctly, issued as required and records kept up to date.

Indicators Of Good Performance On The Job

• Set minimum and maximum stock levels for all stock items are maintained
• Purchase requisitions generated on time
• Accurate stock records maintained and timely reports circulated
• Safety and security standards achieved in the stores
• Standing Operating Procedures (SOPS) adhered to at all times

Storekeeper Job Responsibilities

• Verify all deliveries against dispatch list/invoices and enter all goods received into the stock records.
• Update the bin cards.
• Ensure safe, proper and secure storage of goods.
• Update daily stock summaries as needed and maintain accurate and comprehensive records.
• Issue materials to kitchen and bar as per requisitions.
• Ensure accuracy of requisitions filled.
• Ensure that the stores carry the right quantities of provisions and monitor movements to avoid spoilage/expired/dead stock and stock outs.
• Highlight /low stock situations for action by management.
• Prepare purchase requests for provisions and operating equipment and forward to the Procurement Officer and follow up to ensure that the orders are filled in time.
• Prepare weekly and monthly stores receipt, issues and order reports.
• Prepare weekly reports on outstanding orders and follow up.
• Participate in periodic (scheduled and adhoc) stock takes and respond to queries on variances.
• Maintain good housekeeping and cleanliness within the store.
• Monitor and check the temperatures of the freezers daily and highlight any significant changes to supervisor.
• And any other duties that may be assigned from time to time.

Qualifications for the Storekeeper Job

• Diploma in store keeping and/or warehousing
• Knowledge of Materials Control (MC) SYSTEM
• O’ level with a good command of English
• Minimum experience of 1-2 years in stores

Competencies

• Record keeping and maintenance skills
• Safety and quality awareness
• Keen eye for detail and sound follow up skills
• Good verbal and written communication
• Ability to work under pressure with minimum supervision
• Honest, diligent and trustworthy.

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Job Purpose

To supervise housekeeping operations in a manner that ensures that service standards are met and customers are satisfied.

Indicators Of Good Performance On The Job

• Housekeeping Standards maintained
• Hygiene and safety standards implemented and maintained
• Accurate and timely reports
• Accurate stock taking and returns
• Breakages/losses kept to a minimum
• Staff effectively supervised, trained and developed
• Guest complaints kept at a minimum

Housekeeping Supervisor Job Responsibilities

• Implement housekeeping performance standards and other specifications in line with best practice and ensure compliance to such standards by the housekeeping team.
• Implement standard operating procedures, review and initiate remedial action as and where needed.
• Stay abreast of developments and trends in housekeeping and make recommendation for cost saving and service improvement initiatives
• Requisition of cleaning materials, agents and guest supplies and continually monitor and control the usage
• Report faults and/or repairs which require attention from Maintenance department and follow up to ensure appropriate timely repairs are undertaken.
• Plan, organise, allocate and co-ordinate the work of the team
• Carry out monthly stock takes, explain variances and file stock sheets
• Report lost items to management and carry out first level of investigations
• In liaison with the Maintenance Supervisor coordinate timely repairs and maintenance
• Generate and file laundry summaries and housekeepers daily room report
• Resolve customer complaints expeditiously reporting and escalating as necessary
• Continually assess the competence of the team and offer coaching, support and training as needed
• Lead, motivate, develop and control staff
• Deputize the Executive Housekeeper
• And any other duties that may be assigned from time to time

Qualifications for the Housekeeping Supervisor Job

• Diploma or a Certificate in Hotel and Institutional Housekeeping and Laundry from Utalii College or equivalent
• 3 years experience in a housekeeping role
• Ms Office Computer Skills

Competencies

• Work planning and organization skills
• Staff supervision and discipline skills
• Safety and hygiene awareness
• Customer service skills
• Attention to detail
• Communication and interpersonal skills
• Financial awareness