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  • Posted: Sep 20, 2018
    Deadline: Not specified
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    FOUNDED IN MOMBASA, THE TAMARIND GROUP OWNS AND OPERATES SOME OF THE MOST SUCCESSFUL RESTAURANTS AND LEISURE OPERATIONS IN AFRICA. WE FOCUS ON OUR ORIGINAL MISSION OF CONTINUALLY IMPROVING THE QUALITY AND VALUE OF OUR SERVICES, DEVELOPING EXCELLENT MORALE IN OUR EMPLOYEES AND MAINTAINING SUPERIOR SOCIAL AND ENVIRONMENTAL AWARENESS. TAMARIND HAS MAINTAINED ST...
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    HR Assistant

    Job Responsibilities

    • HR Administration: Oversee day to day HR administration e.g. leave, absence, records management, exits, preparation of employee letters, medical etc.
    • Recruitment & Selection: Support managers in recruitment – developing job and person specification, preparing job adverts, shortlisting, interviewing, selecting candidates and induction
    • Performance Management: Support managers in implementing a performance management system through monitoring employee performance and ensuring that all employees have a BSC and that performance appraisals are done on time and to the expected standards.
    • Staff welfare: Work closely with management to implement disciplinary procedures, assist employees with work matters in order to improve work relationships.
    • Payroll updates: Ensure accuracy and timeliness reporting of payroll data for all staff to the payroll coordinator in order to result to efficient payment of services.
    • Reports: Prepare weekly management reports on progress, update HR trackers and suggest areas of improvement as appropriate.

    Qualifications

    • Bachelor of Commerce; Human Resource Management; Business Administration; Bachelors of Arts Degree in Social Sciences from a recognized university or its equivalent
    • A higher diploma in Human Resources Management.
    • Minimum of 2 years relevant work experience.
    • Knowledge of employment and Labour Laws
    • Strong problem solving, organization and interpersonal skills
    • High integrity and maintaining confidentiality

    go to method of application »

    Porter

    The incumbent will be responsible for picking up and delivering guest luggage and assisting guests around the hotel in accordance with TTH policies, procedures, and standards laid out by Management to ensure maximum internal and external customer satisfaction.

    Job Responsibilities

    • Escorting guest’s to their room after check-in.
    • Delivering luggage, messages or any other items for delivery within the hotel.
    • Consistently offer professional, prompt, friendly, and engaging service to all hotel guests
    • Store hotel guest luggage as requested following the hotel guidelines.
    • Ensure the timely and efficient transfer of luggage to and from the guest’s room
    • Upon arrival to their room, ensuring guests is familiar with how everything works i.e. temperature control, T.V, etc.
    • Maintain a presence in the lobby when not delivering luggage to guest rooms, offering assistance to Guests
    • Assist guests regarding hotel facilities in an informative and helpful way and when possible escorting them to their destination.

    Qualifications

    • Diploma in hotel management or relevant field
    • Proven experience as concierge; experience in customer service or relevant role is an advantage
    • Excellent communication skills
    • Polite and confident with a great deal of patience
    • Ability in multitasking and time-management
    • Ability to work independently
    • Good interpersonal skills.
    • Be trained as a Fire Marshal and/ First Aider will be an added advantage

    Method of Application

    Are you interested in this position and do you meet the minimum requirements? Apply by sending an email with your CV and a convincing cover letter to human.resources@tamarind.co.ke

    Due to the high volume of applications received only shortlisted candidates will be contacted.

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