Primary Purpose:
This position is responsible for providing interpretation services at the RSC Africa Call Center, and translating written materials into the key languages of our refugee popu
Responsibilities
Monitor, anticipate and manage the live operation to ensure a great user experience.
Manage real-time fleet capacity.
Lead the communication with the fleet for ongoing order
About the role
The Call Center Associate will report to the call center team leader/captain. This role is the direct contact between Turaco and its customers. The call center associate will speak w
Our client, an international organization who is a leading provider of language interpretation
services is seeking to recruit Spanish language speaking call center agents.
Duties and R
As a Call Center Representative, you will play a front-line role in resolving customer issues and ensuring customer satisfaction. You will answer questions about KOKO, address complaints, resolve issu
At ICEA LION Group we seek to recruit qualified candidates for the position of Contact Center Agent. The position holder will be responsible for handling customer engagement and interactions that come
DESCRIPTION
We are pleased to announce the following Position in the Digital IT Department within the Technology Division. In keeping with our current business needs, we are looking for a per
DUTIES AND RESPONSIBILITIES:
Answer inbound calls in a timely and friendly manner.
Evaluate and handle customer request, enquiries and complaint and provide relevant solutions to them.
Respo
DUTIES AND RESPONSIBILITIES
Assist our client’s community and help resolve inquiries empathetically, accurately and on time.
Make well balanced decisions and personally driven to be an e
DUTIES AND RESPONSIBILITIES
Assist our client’s community and help resolve inquiries empathetically, accurately and on time.
Make well balanced decisions and personally driven to be an e
Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Center Agent. He/she’s main task is to coordinate live rider operations a
Modules:
Sociology and psychology
Research and research methods
Philosophy, history and culture
Governance and Ethics
International Relations
African Literature
Our client a leading debt collection in Nairobi is seeking to hire a Call Centre Manager
Job Purpose;
The ideal will candidate will lead the day to day management and supervision of all emp
We are a leading ICT service and software provider in Nairobi, Kenya. We offer complete end-to-end IT and communication solutions. Our goal is to enable our clients to enhance operational efficiency a
Reports to: Customer Service Call Centre Supervisor
Purpose:
Make outgoing calls to customers across BBOXX portfolio, in accordance with our after-sales debt management processes; receive i
Purpose of the Job
You will onboard, train, motivate, develop, and lead our Customer Service Centre team to ensure the effective and efficient running of our call centre with the aim to assure call
Roche in Nairobi, Kenya is seeking a Call Centre Specialist for Diagnostics. The role will entail allocating resources to facilitate installations, deinstallations, emergency repairs and preventative
Your Day-to-Day
Make outbound calls to farmers and partners to handle inquiries and or provide support
Diligently handle farmer's and partner customer inquiries via telephone and/or SMS/In
