Job Purpose
It’s the right moment and the right place for us to make an impact, as logistics and movement across Kenya, the region, continent, and globe is at a record high. And guess w
About the role:
The Customer Service Supervisor role holder is a dynamic and results-driven individual. He /she is a key contributor to the customer service department. The role holder will be r
Duties & Responsibilities:
Manage patient and visitors’ queues using the (QMS) queue management system.
Respond to all incoming calls at the customer care desk and making the appropr
Duties & Responsibilities:
Business Development – Will develop, implement, and deliver business development targets as pr the sales plan by mapping and reviewing prospects, attending p
About the job
You are responsible for the client communication for designated account relationships and Contracts.
You are required to response to the client on timely manner providing full and ac
Job Summary
To guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not limited to:
Job Description
Im
About the job
You are responsible for the client communication for designated account relationships and Contracts.
You are required to response to the client on timely manner providing full and ac
Your key role in operations
Build and maintain relationships with customers and transporters
Achieve high customer service and proper transporter management
Address general customer requests
Job Description
You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstan
Main Responsibilities:
External stakeholders
Act as main link between the company and the customers.
Ensure an effective communication and mutual understanding.
Focus on understandi
About the role
BURN is hiring a Director of Customer Obsession to be our internal customer champion, driving customer-centricity at each level of the company. This role will both work collaborat
Job Description :
The Africa Customer Manager is responsible for co ordinating all Customer service (OTC) operations across the region, meeting market requirements and ensuring clear standard perfo
About The Role
Maintains the highest standards of customer service by immediately attending to and resolving customer issues.
Ensuring that all customers receive their deliveries on time and i
About the role
BURN is looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales suppo
Job Summary
To provide specialist advice and support in order to ensure customer satisfaction and enhance the customer experience, through the execution of predefined objectives as per agreed stand
Description
Growth of Customer Lifetime Value through increased profitability and share of wallet.
Increased product uptake through data driven customer engagements and offer placements
Desi
Role Summary
The role holder ensures client satisfaction by coordinating and facilitating the smooth flow of patients, visitors, and information within the framework of medical and administrativ
Role Description
The Car Care team has grown significantly over the last months and is taking more external work i.e vehicle fixes and inspections, consequently the team is becoming more client fac
