Duties & Responsibilities
Act as a single point of contact for phone calls and emails from users. The assistant listens, logs, and responds to customer inquiries, requests, and complaints.
Responsibilities:
Greet patients and visitors with warmth and professionalism
Answer incoming calls and direct them to the appropriate department or individual
Schedule appointments and main
Job Ref. No: JHIL104
Role Purpose
The job holder will handle inquiries from intermediaries, customers, and providers by understanding their needs, addressing their questions, resolving issues, a
PRINCIPAL ACCOUNTABILITIES
To manage the day to day operations of the Ultimate Banking Lounges.
To offer excellent customer service through quick resolution/escalation of customers queries in
Job Purpose:
This position is responsible for providing guidance and assistance to customers.
Key Responsibilities/ Duties / Tasks:
Operating the reception desk and maintaining a good ambi
RESPONSIBILITIES:
Sales Transactions: Process sales transactions accurately and efficiently. Handle cash, credit card, and digital payment methods following established procedures.
Prospecting
As a Client Relations Assistant, your focus is to cultivate positive and fulfilling experiences for customers in their interactions with the company’s offerings, services and overall image. The
About the Job
The Community Contact Centre (CCC) Operator contributes to the implementation of the ICRC beneficiary feedback system by receiving calls from beneficiaries seeking information on s
We are looking for Customer service officers who will act as the face of the company, directly work with customers to take orders, answer their questions, and provide additional support where neede
The incumbent of this position is responsible to materialize the maximum number of requests and reservations.
Key Responsibilities
Review daily reservation accuracy, rate complianc
Mission Statement for the Role:
Exceed your sales numbers through exceptional telephone salesmanship, creating leads, initiating prospect calls and establishing ongoing rapport with existing and po
Job Description:
BuyTec Kenya Limited is seeking a dedicated and customer-oriented individual to join our team as a Customer Services Associate. The ideal candidate will be passionate about assisti
Role Purpose
The purpose of this role is to ensure effective and efficient delivery of Exams. To manage Venue Supervisor engagement, relationship, and performance. To co-ordinate and manage any ris
Brief Description
S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests.
Detailed Description
Serve as the first point
POSITION SUMMARY
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availa
CUSTOMER CARE AGENT (REF: CCA/04/24)
Job Purpose:
The Customer Care Agent will be responsible for providing and promoting a professional, high-quality frontline customer-focused service by effic
Job Purpose
The Reservations Consultant plays a vital role in handling booking inquiries, processing reservations, and ensuring exceptional service for guests and travelers.
Key Responsibil
Job Summary:
The Online Client Relations Officer will serve as the primary point of contact for our clients/customers in the online space. This individual will be responsible for managing online in
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