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  • Posted: Oct 18, 2022
    Deadline: Not specified
  • The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.
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    Executive Assistant Manager in-charge of Operations/Hotel Manager

    Be an ambassador of the brand and your hotel as Executive Assistant Manager in charge of operations/Hotel Manager , where you will provide leadership and strategic planning tdevelop all departments in support of our service culture, maximized operations and guest satisfaction.

     What is in it for you:

    Colleague benefit card offering discounts at Accor worldwide. Personalized development opportunities across Accor's extensive brand portfolio. 

    Corporate Social Responsibility activities including Planet 21.

    You will be responsible for:

    • Consistently offer professional, friendly and engaging service.
    • Support the General Manager in the overall management and strategic direction of the hotel. 
    • Oversee all operational functions of the hotel.
    • Building your team
    • Lead and support all departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations with policy and procedural implementation. 
    • Assist in the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, marketing and sales Plan and Capital Budget.
    • Ensure the monthly financial outlooks are on time, on target and accurate.
    • Ensure full compliance thotel operating controls.
    • Actively involved in the recruitment process of leadership positions within the operating departments
    • Follow and monitor policies, procedures, and service standards.

    Your experience and skills include:

    • Minimum of 7 years hospitality experience with 5 years experience at the Executive Committee level
    • Extensive hotel operations experience required
    • Demonstrated knowledge of budget planning and financial controls
    • Computer literate in Microsoft Windows applications required
    • Strong interpersonal and problem solving abilities
    • Highly responsible and reliable
    • Ability twork well under pressure in a fast-paced environment
    • Ability twork cohesively as apart of a team.
    • Proven record tcoordinate multiple departments
    • Clear working knowledge of budget planning and execution
    • Exceptional interpersonal and guest relations skills
    • Proven team-builder with outstanding coaching skills
    • Clearly demonstrated ability tbe innovative, creative, and able tthink outside the box
    • Ability tmotivate developing leaders tact as entrepreneurs while innovating guest-oriented solutions     creatively and profitably
    • Diploma/degree in Hospitality Management or University equivalent

    Method of Application

    Interested and qualified? Go to Fairmont Hotels & Resorts on to apply

    Build your CV for free. Download in different templates.

  • Send your application

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