Housekeeping Supervisor - Cysuites Apartment Hotel at Cytonn Investments

The Housekeeping supervisor is the lead housekeeper on a team, he or she will be required to oversee all housekeeping duties within the facility.

RESPONSIBILITIES

• Supervising outsourced housekeeping staff as duties are being performed.
• Supervises the duties and tasks of laundry staff
• Stocks and maintains supply rooms, orders supplies according to budget.
• Receives, processes and handles guest complaints in regard to housekeeping services.
• Ensure that Apartments and Public Areas are kept clean and free from hazards.
• Organize all staff and the duty roster on their day to day duties.
• Assist guest with basic requests.
• Provide high level of customer service and ensure the team complies.
• Train staff on good housekeeping practices in line with the Companies requirements.
• Adhere to the Companies Standard Policies and Procedures
• Any other duties as maybe assigned from time to time

REQUIREMENTS

• 3 years experience in a housekeeping role
• Diploma or a Certificate in Hotel and Institutional Housekeeping and Laundry or equivalent
• Work planning and organization skills
• Communication and interpersonal skills
• Covid-19 vaccination certificate

Closing Date: June 30th, 2022