Sales & Marketing Representative- Parklands, Nairobi at Emerge Egress Consulting

Role Objective

• Our client, a growing gifting company, is seeking an innovative, results-driven, and client-focused Sales & Marketing Representative to help expand its market presence and strengthen customer engagement.
• The successful candidate will be instrumental in driving business growth through sales initiatives, strategic partnerships, brand campaigns, and excellent relationship management. This opportunity suits an individual who enjoys a dynamic work environment, combines creativity with execution, and is passionate about customer experience and brand development.

Core Duties and Responsibilities

• Source and develop new business opportunities to increase company revenue. 
• Expand the corporate client portfolio while nurturing existing customer relationships. 
• Build and maintain a strong sales pipeline and strategic partnerships. 
• Draft and present proposals, quotations, and client presentations. 
• Respond to client inquiries and convert prospects into active customers. 
• Contribute towards achieving set monthly and quarterly sales goals. 
• Identify opportunities for upselling and repeat business. 
• Act as the primary liaison for corporate accounts. 
• Foster and sustain long-term customer relationships. 
• Ensure smooth coordination and timely fulfillment of corporate gifting orders. 
• Maintain exceptional customer service standards and client satisfaction. 
• Conduct regular follow-ups with clients to understand their evolving gifting needs. 
• Develop and implement marketing campaigns and promotional activities. 
• Support seasonal promotions, gifting campaigns, and special marketing initiatives. 
• Coordinate exhibitions, pop-up activations, collaborations, and corporate events.

  Job Specifications and Qualifications

• Bachelor’s degree or diploma in Marketing, Business Administration, Communications, or a related field
• 2 - 4 years’ experience in business development, sales, account management, or marketing. 
• Experience handling corporate clients and partnerships is an added advantage. 
• Experience in retail, gifting, lifestyle, hospitality, or e-commerce industries is preferred. 

    Key Competencies

• Strong persuasion, sales, and negotiation abilities. 
• Excellent verbal and written communication skills. 
• Outstanding interpersonal and customer relationship management skills. 
• Creative mindset with strong implementation capabilities. 
• High level of organization and attention to detail. 
• Ability to manage multiple tasks independently and efficiently. 
• Proficient in Microsoft Office, Google Workspace, and CRM platforms. 
• Genuine interest in branding, gifting solutions, and customer engagement.