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Customer Care Jobs in Kenya (Page 10)

      • Customer Experience Analyst at Savannah Informatics

      • Job Description We are seeking a passionate and detail-oriented Customer Experience Analyst to join our team. If you are enthusiastic about providing exceptional customer service and possess bas
        • 27 February
      • Workflow Coordinator at Kenya Airways

      • Brief Description Responsible for ensuring that Customer Excellence Center operations and workflow procedures are in place and adhered to, to maximize staff productivity and work efficiency. The ro
        • 26 February
      • Reservation Officer at Micato Safaris

      • Duties & Responsibilities Issuing hotel vouchers and reservations arrangement of local and international tours Following up on confirmation of booking vouchers Reconfirming guests flight
        • 26 February
      • Customer Success Manager at Ngao Credit Limited

      • Qualifications & Skills Strategic Leadership: Develop and execute the overall Customer Success strategy aligned with the company's goals. Customer Advocacy and Feedback: Leve
        • 26 February
      • Call Centre Representative - Kenya at BURN

      • About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, d
        • 23 February
      • Contact Centre Sales Agent at Corporate Staffing

      • Key Responsibilities Meeting or exceeding your sales goals by successfully pitching the company products to customers Helping customers to retrieve the necessary documents to meet the criteria
        • 22 February
      • Customer Service Agent at Chupa Chap Ltd

      • Department: Customer Service. Reporting To: Customer Service Manager. Working Hours: 24hrs (Shift Based) Responsibilities: 1. Customer Interaction:  Handle incoming
        • 23 February
      • Relationship Officer at Old Mutual Kenya

      • Job Description Provides telephonic and face-to-face service to customers and intermediaries. Delivers on daily production standards and adheres to service and quality standards. Adheres to
        • 23 February
      • Medical Contact Centre Assistant at Britam

      • Job purpose: The role holder will be responsible for answering calls in a professional and informative manner and CRM case logging as necessary. Provide timely and appropriate responses to clients
        • 23 February
      • Customer Care Executive at Bridge Talent Management

      • Job Summary: The Customer Care executives primary function is to attract customers by fielding inbound inquiries, and complaints from customers, troubleshooting issues as they arise and maintain
        • 22 February
      • Spa Supervisor at MNC Consulting Group Limited

      • The Spa Supervisor will be responsible for ensuring exceptional customer service, maintaining high standards of cleanliness and hygiene, and managing a team of spa staff to deliver a wide range of
        • 21 February
      • Content Agent at HCS Affiliates Group

      • Our client, Glovo seeks to recruit a Content Agent. He/she will be responsible for assisting current and new clients in activations and upgrades. Key Responsibilities Checking mails for new a
        • 21 February
      • Customer Care Executive at iSON Xperiences Limited

      • POSITION SUMMARY The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client’s SLA. The primary foc
        • 21 February
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Job Vacancies in Customer Care

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.