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Customer Care Jobs in Kenya (Page 10)

      • Customer Service Team Leader at Poa Internet

      • Job Purpose : Lead and coach a high-performing team of Customer Service Representatives to deliver fast, consistent, and exceptional support across all customer channels. Drive service excell
      • CST – Inbound Intern at Mawingu

      • KEY RESPONSIBILITIES Customer Call Handling: Promptly and professionally handle customer calls while providing accurate solutions and minimizing abandoned calls. Technical Support: O
      • Customer Performance Intern at M-KOPA Solar

      • About Us We foster a culture where operational excellence meets genuine care for customer outcomes. Our team values data-driven decision-making, collaborative problem-solving, and processes that
      • Casino Dealers at Safari Park Hotel

      • Reporting to the Gaming Manager, the successful candidates will be responsible for: Dealing assigned games i.e. Roulette, Poker, Pontoon, Black Jack etc. Providing excellent customer service t
      • Customer Service: IT Expert at Influx

      • We are seeking an IT Expert to support our dental 3D scanning partners. You will handle complex technical escalations and provide multi-channel support for Windows devices and proprietary software. Yo
      • Customer Service: Lab Technician at Influx

      • The Role As a CX Lab Technician, you will bridge the gap between clinical expertise and customer support. You will be responsible for responding to the needs of customers and providing product info
      • Customer Relations Assistant at Stima Sacco

      • Job Summary The job holder will be responsible for handling face to face interactions and calls from existing and potential Members. using knowledge of the Society’s services/products as w
      • Head of Client Operations at Pavago

      • This role requires someone who understands the realities of scaling startups — changing priorities, imperfect systems, fast iteration, and high ownership. You will work closely with the founder,
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Job Vacancies in Customer Care

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.