Job Description
Ensures prompt, courteous and accurate service to all internal customers, in order to achieve a high level of satisfaction.
Ensures the achievement of organizational standards
Job Description
Read daily events, to acknowledge any VIP’s arrivals.
Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to
Job Description
We are looking for someone with a solid bartending background, in-depth knowledge of classic cocktails, a desire to create signature drinks, decent wine knowledge and a flair for
POSITION SUMMARY
The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client’s SLA.
The primary foc
ROLES
Greeting guests with direct eye contact and a smile, welcoming them to the facility.
Make guest reservations for services.
Creating content about the business and posting them on socia
The primary duty of this role is to guide, organize, and cultivate a driven team of individuals and teams, ensuring that they deliver exceptional service to our customers. Additionally, the role fo
Our client, an international organization who is a leading provider of language interpretation services is seeking to recruit Mandarin IT Service Desk Analyst. Successful candid
Job Description
The Royal Service Agent is the heart beat of the hotel operation. Reporting to the Assistant Front Office Manager, responsibilities and essential job functions include but are
JOB DESCRIPTION
You will be responsible for the timely intake and processing of all incoming cases as well as Guarantee of Payments.
The Guarantee of Payment is a confirmation towards the hosp
About the role
BURN is hiring a Director of Customer Obsession to be our internal customer champion, driving customer-centricity at each level of the company. This role will both work collaborative
Job Description
Provides telephonic and face-to-face service to customers and intermediaries. Delivers on daily production standards and adheres to service and quality standards. Adheres to busi
Responsibilities
Provide leadership, guidance, and support to the reservations team
Oversee and manage daily operations, ensuring efficient and accurate handling of customer reservations
Dev
Job Description
The Manager Customer Contact and Call Centre is responsible for coordinating the implementation of Contact and Call Centre processes, policies, and procedures to ensure the achievem
The Quality Manager is responsible for:
Works in collaboration with the SafeCare Director in the development of SafeCare’s strategic goals and objectives.
Implements, evaluates, revises,
Job Description
Reporting to the Head of Conservancy, the responsibilities and essential job functions include but are not limited to the following:
Take a lead in organizing guests experienc
Job Description
We are seeking a passionate and detail-oriented Customer Experience Analyst to join our team. If you are enthusiastic about providing exceptional customer service and possess bas
Brief Description
Responsible for ensuring that Customer Excellence Center operations and workflow procedures are in place and adhered to, to maximize staff productivity and work efficiency. The ro
Duties & Responsibilities
Issuing hotel vouchers and reservations arrangement of local and international tours
Following up on confirmation of booking vouchers
Reconfirming guests flight
A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers.
Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.
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