About the Role
This role will oversee the operations of the Customer Support and Credit Associates in managing customer portfolios by ensuring that we provide the best service to Fresh Life Oper
Main Duties & Responsibilities: -
Implement the Corporate customer, Journey.
Provide quality and excellent corporate customer service within set TAT and in line with the set SLA an ensure
About this role
We are looking for a Customer Relations Officer who will be responsible for receiving clients on site while having their needs addressed in an empathetic and professional manner. As
Main Duties / Responsibilities
A medical claims processor validates the information on all medical claims from patients seeking payment from their insurance company.
Claims must be thoroughly
Role reports to : Senior Debt Collector
Key Duties and Responsibilities
Organize a calling list according to the severity of delinquency –the severity of delinquency here will be determ
Role reports to : Senior Field Manager
Key Responsibilities:-
Work in conjunction with the debt Managers in identifying the potentially risky clients and conducting Field Visits on them depen
Role Profile
We are looking to bring onboard a Customer Experience Executive to based in Mombasa, Kenya to join our operations team. The role holder will play key role in resolving custom
Job Description
The Associate Customer Success Lead is the liaison between the company and our customers. The Associate Customer Success Lead will be responsible for ensuring that all our customers
Your job at Cigna
For this Customer Service Representative (CSR) role, we are looking to expand the Life & Protection Solutions team.
Your role will include specialised tasks: process inco
About the role
BURN is looking for an exceptional, efficient Aftersales Close Looping Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities.
About the role
The job holder will implement a process that will identify and develop the capability of BURN service centres and partners who will then deliver exceptional Aft
About The Role
Manage and lead the Customer Marketing to deliver customer & shopper strategies and sales tools to flawlessly execute the brand growth priorities and innovation across pharmac
Job Description
Fairmont Mount Kenya Safari Club has been awarded Africa’s leading hotel in 2022 and 2023 by the World Travel Awards. We are looking to grow our team and engage a highly mo
Purpose:
To provide highest standards in delivery of the Firm’s critical services to ensure all clients ‘expectations are exceeded.
Experience and Qualifications:
3 years&
Call Center Representative responsibilities include:
Managing large amounts of inbound and outbound calls in a timely manner
Following call centre “scripts” when handling different
The role
The Assistant Collections Associate is responsible for managing and collecting accounts receivables. They will be responsible for contacting customers who have outstanding payments, negoti
The role
The Collections Agent is responsible for managing and collecting accounts receivables. They will be responsible for contacting customers who have outstanding payments, negotiating payment
Job Description:
Our Customer Success Trainee program is designed to equip the trainee with the relevant skills, knowledge and exposure required to enable our customers to succeed in using our s
A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers.
Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.
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