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Customer Care Jobs in Kenya (Page 9)

      • Support Desk Agent at INUA AI

      • We are seeking a Support Desk Agent to provide front-line technical support, ticket triage, and customer service for internal and external users. You’ll be the first point of contact for tech

      • Customer Excellence Intern at Nabo Capital

      • This is not a “pick up calls and follow a script” role. This is where trust is built. Where first impressions are formed. Where a client decides whether they have found a financial part

      • RTO Staff Coordinator at HCS Affiliates Group

      • Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit A Staff Coordinator, who will be a key point of contact between the company and their

      • Call Center Officer at K-Unity

      • Reporting to the Business development and marketing Manager the purpose of the Job is to sell Sacco labilities and assets, recruit new members and offer exceptional customer experience. Duties and

      • Performance Success Coach at Solvo Global

      • This role focuses on activating, energizing, and re-engaging reps, ensuring they maintain consistency and momentum in sales. It is a high‑energy, follow‑up–driven, results‑oriented positio

      • Customer Service Agents at Jambojet

      • Role Purpose Statement Under the general direction and guidance of the Lead Customer Service Agent, the Customer Service gent is responsible for delivering high-quality customer service, ensurin

      • Receptionist at PATH

      • PATH Kenya is seeking a Receptionist who will serve as the first point of contact for the office, providing professional front-desk services while supporting administrative and stores-related funct

      • On‑Call Scheduler at Oasis Outsourcing

      • Key Responsibilities Manage weekend scheduling and support the primary weekday scheduler. Review, assign, and update caregiver schedules in WellSky or similar software. Follow client/caregiv
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Job Vacancies in Customer Care

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.