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Customer Care Jobs in Kenya (Page 7)

      • Customer Care Agent at Shopzetu

      • And now we’re looking for a Customer Care Agent who’s passionate about people, problem-solving, and creating delightful customer experiences. If empathy, communication, and service excelle

      • Customer Service Trilingual at Solvo Global

      • Are you fluent in French and English, quick on your feet, and passionate about helping others? Join our team as a Customer Service Representative, where every chat and call is a chance to make someone

      • Customer Service Specialist at Jibu

      • This is a full-time on-site role for a Customer Service specialist at Jibu Ruaka located along Limuru Road opposite Club Decimo in Nairobi County, Kenya. Working hours will be between 8.30am to 8.00pm

      • Client Success Manager (BPO) at Influx

      • The Client Success Manager (CSM) is a pivotal role within our organization, responsible for managing client relationships, overseeing people management initiatives, and fostering collaboration across

      • Call Center Agent at Jambojet

      • Do you have the voice, energy, and passion to turn every customer call into a great experience? We are on the lookout for Call Center Agents who can keep the conversation warm, the service sharp, a

      • Loan Collection Officer at Mombo Sacco

      • Job Summary: We are looking for a proactive and articulate Loan Collection Officer to join our Debt Collection team in Nairobi. The successful candidate will be responsible for recovering defaul

      • Customer Care Representative at Shopzetu

      • This is a full-time on-site role for a Customer Care Representative located in Nairobi. The Customer Care Representative will be responsible for managing customer support, ensuring customer satisfacti

      • Customer Care Officer at 3rd Park Hospital

      • Role Overview: We are seeking a hospitable and skilled Customer Care Officer to manage patient interactions and ensure an exceptional experience at the hospital’s front desk and cus

      • Customer Service Lead - KBL at DHL

      • Role Outline The Customer Service Lead is responsible for overseeing the entire order-to-delivery process, with a specific focus on managing relationships with key distributors, coordinating wit
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Job Vacancies in Customer Care

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.