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Customer Care, Success and Service Jobs in Kenya (Page 101)

      • Customer Experience Leader at Tetra Pak

      • Job Summary Are you a professional with an excellent business mindset, customer understanding and interest in partnering in a multi-discipline and multi-cultural team, then you should apply for thi

      • Customer Experience Executive at Liberty Life

      • The Customer Experience Executive is responsible for building sustainable relationships of trust through open, proactive, and interactive communication with customers to drive client loyalty and reten

      • Global Concierge at And Beyond

      •  A personal, bespoke global ‘access platform’ for direct, indirect guests and travel partners to provide a paid for bespoke service to guests travelling with &Beyond in Africa and

      • Eligibility Representative at Cigna

      • Reporting to the Eligibility Supervisor, you will be responsible for maintaining Cigna’s membership database. You will process requests from internal and external customers reviewing the request

      • National Customer Manager at DHL

      • Plan, organise and direct the Key Accounts Group in country in order to achieve targeted revenues and profitability. Key responsibilities Manage and develop a portfolio of prospects and exist

      • Reservations Specialist at Bobu Africa

      • Role Description The Reservation Specialist will support the head of reservation by handling day-to-day tasks and ensuring accurate execution of booking and reservation processes. Key Respo

      • Reservations Consultant at And Beyond

      • KEY OUTPUTS: Constant, consistent interaction and clear communication with colleagues, agents, operators' guests and suppliers, telephonically and via email. Creative and out of the box pl
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      • Senior Reverasion Specialist at Bobu Africa

      • The Reservation Assistant will support the head of reservation by handling day-to-day tasks and ensuring accurate execution of booking and reservation processes. Job Requirements At leas

      • Eligibility Representative at Cigna

      • What would a typical day look like for an Eligibility Representative? As an Eligibility Representative, you are part of a team of young and international colleagues and every day you come across

      • Customer Service Representative at Cigna

      • What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client on timely m

      • Contact Centre Manager at CIC Insurance

      • PURPOSE: Reporting to the Group Head of Customer Experience, the Contact Centre Manager will be responsible for the overall management, performance, and development of the Contact Centre. This role
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.