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Customer Care, Success and Service Jobs in Kenya (Page 103)

      • Customer Service Agent at Zurid ICT

      • We wish to hire a customer service agent to work at our clients location. The Client Location is Nairobi Industrial Area. The Customer service Agent should be residing or able to access the location w

      • Associate - Complaints Handling at I&M Bank

      • Purpose: The role holder is responsible for reporting complaints directed to them, resolving at first contact where possible and ensuring Customers are updated on the status of their complaints and

      • Client Onboarding Analyst at Citi

      • What you’ll do: Lead client onboarding projects of regional and global cash management solutions working directly with specific middle market clients Continuously reduce onboarding cycle

      • Call Centre Attendant at Hillside College

      • We are strictly looking for candidates who fulfill the following criteria. STRICTLY Diploma holders. Be willing to work on an 8 hour shifts (7.00 AM- 3.00 PM), (3.00PM-10.00PM) in our Jogoo Ro

      • Eligibility Representative at Cigna

      • International Health, a division of Cigna Healthcare, is a leading provider of group healthcare programmes for employees of large multinational organisations and their families. With our continuing gl

      • Customer Service Representative at Cigna

      • About the job Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, Envoy registration/navigation, policy benefits, issue certificates of insu

      • Head of Religious Sector at Equity Bank Kenya

      • Job Purpose: The purpose of the role is to build and sustain a rapport with Churches and Religious Institutions. The key responsibility is customer acquisition, retention, and income generation fro
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      • Client Service Executive at Stawi Experiences

      • About the Role:  Stawi Experiences is an Employee Experience and Events Agency, and we have the privilege of working for brands spread across East and Central Africa. We are seeking a dedic

      • Client Service Executive at Stawi Experiences

      • Client Relationship Management: Build and maintain strong relationships with clients, understanding their unique needs and expectations. Proactively communicate with clients to keep them infor

      • Switchboard Operator at Accor

      • The Switchboard Operator is responsible for efficiently managing telephone operations, ensuring that calls are routed appropriately, and providing prompt and courteous service to callers. The role inv
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.