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Customer Care, Success and Service Jobs in Kenya (Page 104)

      • Customer Service Executive at Bayes

      • In this role, you will be responsible for delivering exceptional customer service experiences to our clients. You will play a crucial role in addressing inquiries, resolving issues, and providing guid
      • Receptionist/Cashier at Fairview Hotel

      • JOB OVERVIEW Fairview Hotel Limited is seeking a dynamic and customer-oriented Receptionist/Cashier to join our Front Office team. The ideal candidate will be responsible for delivering exceptional g
      • Customer Support and Credit Associate at Fresh Life

      • About the Role This job entails managing the assigned customer portfolio: Ensuring as an organization, we provide the best service to Fresh Life Operators (FLOs)  (Fresh Life Toilets (FLT)
      • KSh 16,000 - KSh 30,000
      • Call Center Interns at Ideon Limited

      • Description 30 call center interns are needed as we have onboarded 3 new clients and the load will be shared 1st of May. Duties & Responsibilities Making outbound bound calls and
      • Tele-Collection Specialist at Ideon Limited

      •  Description We are looking for a motivated and detail-oriented Collections Specialist to join our dynamic collection team. In this role, you will be responsible for contacting clients with
      • Helpdesk Analyst at Athena

      • Duties & Responsibilities: Respond to inquiries from employees via Zendesk, providing clear and concise explanations and solutions. Triage tickets, ensuring inquiries and concerns are dire
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      • Executive Partners at Athena

      • What does the role require? Honestly, the role of an Athena Executive Partner is limitless.  There isn’t a ‘one description fits all’ as the role is wonderfully varied
      • KSh 30,000 - KSh 50,000
      • Customer Experience Executive at Liberty Life

      • Job Summary The Customer Experience Executive is responsible for building of sustainable relationships of trust through open, proactive, and interactive communication with customers to drive client
      • Cosmetologist at Skin Reveal Aesthetics

      • As a Cosmetologist at Skin Reveal Aesthetics, you will be responsible for providing professional beauty services, including skin treatments, makeup application, and nail care. Your role will involve o
      • Massage Therapist at Skin Reveal Aesthetics

      • As a Massage Therapist at our spa, you will be responsible for providing professional massage therapy services to clients. You will perform a variety of techniques designed to relax, rejuvenate, and a
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.