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Customer Care, Success and Service Jobs in Kenya (Page 104)

      • Client Service Executive at Stawi Experiences

      • About the Role:  Stawi Experiences is an Employee Experience and Events Agency, and we have the privilege of working for brands spread across East and Central Africa. We are seeking a dedic
      • Client Service Executive at Stawi Experiences

      • Client Relationship Management: Build and maintain strong relationships with clients, understanding their unique needs and expectations. Proactively communicate with clients to keep them infor
      • Switchboard Operator at Accor

      • The Switchboard Operator is responsible for efficiently managing telephone operations, ensuring that calls are routed appropriately, and providing prompt and courteous service to callers. The role inv
      • Team Operations Manager at HCS Affiliates Group

      • Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit Call Center Agents ,who will be a key point of contact between the company and their c
      • Chat Service Supervisor Assistant at Kilimall

      • Duties & Responsibilities: Develop and implement customer service strategies, policies, and procedures to enhance customer satisfaction and loyalty. Build and manage a high-performing cust
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      • Head of Client Services at Rise & Learn Global

      • Reporting to the Managing Director, the Head of Client Services will be responsible for both strategy and execution and will bring a “roll up your sleeves” mentality to the position wit
      • Call Center Agents at Dial Afrika

      • Key Responsibilities Handle inbound and outbound calls professionally and efficiently. Provide accurate and timely information to customers. Resolve customer inquiries and complaints with a
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.