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Customer Care Jobs in Kenya (Page 110)

      • Call Center Teamleader at Ital Global

      • About the Client: A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The

      • Digital Payments Agents at HF Group

      • Principle Accountabilities Selling Tills, Accounts, CTO, loans and deposits mobilization. Sales planning and tracking of daily sales activity and reporting to the Team Leader Payments. Mappi

      • Customer Account Managers at Jiji Kenya

      • Responsibilities Establish, develop and maintain positive customer relationships with JIJI clients  Achieve agreed upon sales targets and outcomes within stipulated schedule Expedite th

      • Client Experience Specialist at NTT Ltd

      • He/She partners closely with internal and external stakeholders to collect feedback & information, create journey maps & standard operating procedures that provide insights to client needs,

      • Contact Center Associate - Kenya at Turaco

      • About the role This role is the direct contact between Turaco and its customers. The Contact Center associate will speak with customers over the phone to explain insurance products, benefits, an

      • Quality Assurance Lead at Peach Cars KE

      • Role Description The Quality Assurance Lead is responsible for ensuring a high-quality standard for all customer-facing work at Peach. They will monitor and evaluate our teams’ communication,

      • Claims Analyst at Britam

      • Job Purpose: Reporting to the Claims Manager, the incumbent will be responsible for customer satisfaction by increased personal contact with clients in hospital and reduce turnaround time in pro

      • Room Steward at Fairmont Hotels & Resorts

      • Job Description Room Steward You are at the heart of the hotel! As a Room Steward, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable spac

      • Customer Service Team Leader at BIC

      • Job Description Main Responsibilities: External stakeholders Act as main link between the company and the customers. Ensure an effective communication and mutual understanding. Focus on un
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Job Vacancies in Customer Care

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.