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Customer Care, Success and Service Jobs in Kenya (Page 115)

      • Customer Care Agent at Mogo Finance

      • WHAT YOU WILL DO: Answer incoming calls and respond to customer’s emails Enter customer information into MOGO IT system Organize outbound calls and customer’s emails. Generating

      • Telephone Operator at Accor

      • Job Description Prime Function: Provide quick and friendly service to callers and direct calls to the appropriate departments. Ensure speedy and courteous answering of incoming telephone ca

      • Customer Service Executive at Nathan Digital

      • Job Summary: We are seeking a dynamic and highly skilled Customer Relations Manager with a strong background in architecture and interior design. The ideal candidate will be responsible for mana

      • Radiographer at Jocham Hospital

      • Jocham Hospital in Mombasa is seeking a skilled and professional Radiographer to join our diagnostic imaging team. The successful candidate will be responsible for operating radiographic equipment,
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      • Controllers at Securex

      • Job Summary Securex Agencies (K) Limited is seeking to recruit a new member in our dynamic Team. The Controllers will be responsible for ensuring 24/7 focal point for all security coordination and

      • Call Center Officer at OYA Microcredit

      • Job Summary: We are looking for a skilled HR Officer who will recruit, support and develop talent through developing policies and managing procedures. You will be responsible for administrative tas

      • Customer Service Agent at H.B. Fuller

      • PRIMARY DUTIES  For the defined customer area/portfolio, manage all aspects of order cycle, such as Entry, Maintenance, Confirmation, Follow-up to ensure customer satisfaction and hassle-fr
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.