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Customer Care, Success and Service Jobs in Kenya (Page 136)

      • Customer Account Managers at Jiji Kenya

      • Responsibilities Establish, develop and maintain positive customer relationships with JIJI clients  Achieve agreed upon sales targets and outcomes within stipulated schedule Expedite th

      • Client Experience Specialist at NTT Ltd

      • He/She partners closely with internal and external stakeholders to collect feedback & information, create journey maps & standard operating procedures that provide insights to client needs,

      • Contact Center Associate - Kenya at Turaco

      • About the role This role is the direct contact between Turaco and its customers. The Contact Center associate will speak with customers over the phone to explain insurance products, benefits, an

      • Quality Assurance Lead at Peach Cars KE

      • Role Description The Quality Assurance Lead is responsible for ensuring a high-quality standard for all customer-facing work at Peach. They will monitor and evaluate our teams’ communication,

      • Claims Analyst at Britam

      • Job Purpose: Reporting to the Claims Manager, the incumbent will be responsible for customer satisfaction by increased personal contact with clients in hospital and reduce turnaround time in pro
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      • Room Steward at Fairmont Hotels & Resorts

      • Job Description Room Steward You are at the heart of the hotel! As a Room Steward, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable spac

      • Customer Service Team Leader at BIC

      • Job Description Main Responsibilities: External stakeholders Act as main link between the company and the customers. Ensure an effective communication and mutual understanding. Focus on un

      • Supervisor Food & Beverage at Marriott

      • Position Summary Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, and/or departments to ensure guest needs are met. Ensure staff is w

      • F&B Supervisor-Banquet Operations at Marriott

      • Position Summary Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure

      • Laundry Attendant at Marriott

      • Position Summary Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner. Deliver Laundry and Clothing to guestrooms. Position requi

      • Bell Attendant / Boy / Stand at Marriott

      • Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you w
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.