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Customer Care, Success and Service Jobs in Kenya (Page 138)

      • Assistant Collection Associate at Ilara Health

      • The role The Assistant Collections Associate is responsible for managing and collecting accounts receivables. They will be responsible for contacting customers who have outstanding payments, negoti

      • Collections Agent (Rider) at Ilara Health

      • The role The Collections Agent is responsible for managing and collecting accounts receivables. They will be responsible for contacting customers who have outstanding payments, negotiating payment

      • Customer Service Team Leader at BIC

      • Main Responsibilities: External stakeholders Act as main link between the company and the customers. Ensure an effective communication and mutual understanding. Focus on understanding our c

      • Manager, Cash Management Sales at NCBA Group

      • JOB PURPOSE STATEMENT Champion sales and utilization of Cash Management and eBanking solutions as the preferred delivery channels in the bank. Initiate strategies and products which will ensure

      • Chief Steward at Accor

      • Job Description Ensures prompt, courteous and accurate service to all internal customers, in order to achieve a high level of satisfaction. Ensures the achievement of organizational standards

      • Waiter at Accor

      • Job Description Read daily events, to acknowledge any VIP’s arrivals. Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to

      • Bartender at Accor

      • Job Description We are looking for someone with a solid bartending background, in-depth knowledge of classic cocktails, a desire to create signature drinks, decent wine knowledge and a flair for
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      • Intake Care Associate Analyst at Cigna

      • JOB DESCRIPTION You will be responsible for the timely intake and processing of all incoming cases as well as Guarantee of Payments. The Guarantee of Payment is a confirmation towards the hosp

      • Director of Customer Obsession at BURN

      • About the role BURN is hiring a Director of Customer Obsession to be our internal customer champion, driving customer-centricity at each level of the company. This role will both work collaborative

      • Relationship Officer - Molo at Old Mutual Kenya

      • Job Description Provides telephonic and face-to-face service to customers and intermediaries. Delivers on daily production standards and adheres to service and quality standards. Adheres to busi
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.