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Customer Care, Success and Service Jobs in Kenya (Page 139)

      • Workflow Coordinator at Kenya Airways

      • Brief Description Responsible for ensuring that Customer Excellence Center operations and workflow procedures are in place and adhered to, to maximize staff productivity and work efficiency. The ro

      • Reservation Officer at Micato Safaris

      • Duties & Responsibilities Issuing hotel vouchers and reservations arrangement of local and international tours Following up on confirmation of booking vouchers Reconfirming guests flight

      • Call Centre Representative - Kenya at BURN

      • About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, d
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      • Career Opportunities at Corporate Staffing

      • Key Responsibilities Meeting or exceeding your sales goals by successfully pitching the company products to customers Helping customers to retrieve the necessary documents to meet the criteria

      • Customer Service Agent at Chupa Chap Ltd

      • Department: Customer Service. Reporting To: Customer Service Manager. Working Hours: 24hrs (Shift Based) Responsibilities: 1. Customer Interaction:  Handle incoming

      • Relationship Officer at Old Mutual Kenya

      • Job Description Provides telephonic and face-to-face service to customers and intermediaries. Delivers on daily production standards and adheres to service and quality standards. Adheres to

      • Medical Contact Centre Assistant at Britam

      • Job purpose: The role holder will be responsible for answering calls in a professional and informative manner and CRM case logging as necessary. Provide timely and appropriate responses to clients

      • Spa Supervisor at MNC Consulting Group Limited

      • The Spa Supervisor will be responsible for ensuring exceptional customer service, maintaining high standards of cleanliness and hygiene, and managing a team of spa staff to deliver a wide range of

      • Content Agent at HCS Affiliates Group

      • Our client, Glovo seeks to recruit a Content Agent. He/she will be responsible for assisting current and new clients in activations and upgrades. Key Responsibilities Checking mails for new a
        • 21 February, 2024 location icon Nairobi and 1 other locations
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.