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Customer Care, Success and Service Jobs in Kenya (Page 141)

      • Sales Intern (Credit Services) at Jumba

      • Job Purpose: In this role, you’ll learn how to curate awesome experiences for our customers and grow our financing product from its current launch stage to a major success. Fun Fact:

      • CyberSource Director - East Africa at Visa

      • Job Description This position will perform a key sales role in the development of Visa Acceptance Solutions (Cybersource) East Africa expansion plans. Working in strategically targeted countries

      • Contact Centre Officer at I&M Bank

      • JOB PURPOSE Contact Centre is the Bank’s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking sup

      • Collections Manager at ENGIE

      • Job Purpose/Mission The Customer Finance Team plays a pivotal role in ensuring the overall success of our largely unbanked customers in completing their loans and getting continued access to cle

      • Charging Support Engineer at Ericsson

      • What You Will Do: Handle customer issues (Normal CSR work) Handling Emergency cases and fault Isolation for the customer Handle dedicated support Handle Software Update Management (SUM)

      • Marketing Growth Hacker at Ndovu

      • Your mission is to effectively develop and deliver a customer-centric communication experience that  articulates ndovu's value and positive impact on our customers’ daily lives from
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      • Reservations Team Leader at Flexi-Personnel

      • JOB PURPOSE As a Reservations Team Leader, you will be responsible for overseeing and managing bookings while providing leadership support to the reservations team, sales support reps. KEY

      • Freelancing Support Specialist at Nathan Digital

      • About Dynamic Freelancer: Dynamic Freelancer is a premier provider of freelance services in the UAE, dedicated to assisting individuals in working remotely while residing in the UAE. From residency vi
      • KSh 30,000 - KSh 50,000

      • Agent Care Officer - Kenya at BURN

      • BURN is looking for an Agent Care Officer who will be responsible for providing support and assistance to agents or representatives ensuring that agents have the necessary resources, guid
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.