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Customer Care, Success and Service Jobs in Kenya (Page 140)

      • Call Centre Agent at HCS Affiliates Group

      •  Call Center Agent Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Center Agent. He/she’s main task is to coordin

      • Kenya CD Lead at Unilever

      • The Customer Development Lead is responsible for development and execution of the customers and channels strategy and customer business plan, to achieve short and long-term business results. He/she

      • CX Analyst, Customer Experience at NCBA Group

      • Job Purpose Statement The role is responsible for the consolidation of Customer Experience reports and insights generated from different teams within the Group for management and executive appreci
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      • Barman at Accor

      • Job Description To assume responsibility for the smooth running of the Bar, ensuring the complete set up of the bar before and breakdown after service.  To focus on guest satisfaction and

      • Assistant Manager-Banquets at Accor

      • Job Description EXECUTIVE RESPONSIBILITIES & EMPOWERMENT Ensures that all events run smoothly and guests are well looked after from the moment they arrive to the time they leave Enquire

      • Bar Supervisor at Accor

      • Job Description Works in close cooperation with all other staff assigned to the outlet, as well as Kitchen Stewarding and Cashiers. Works as per the outlets duty schedule and shifts. Observe

      • SPA Supervisor at MNC Consulting Group Limited

      • The Spa Supervisor will be responsible for ensuring exceptional customer service, maintaining high standards of cleanliness and hygiene, and managing a team of spa staff to deliver a wide range of

      • Waitress - Mwihoko at Brites Management

      • Duties and Responsibilities Greet and seat guests, present menus, and explain daily specials if applicable. Take food and beverage orders accurately and efficiently, using the POS system. Se

      • Careers at Corporate Staffing

      • Main Responsibilities and Accountabilities Define and track Key Performance Indicators (KPIs) related to customer satisfaction, loyalty, and retention. Monitor and report on progress toward cu
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.