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Customer Care, Success and Service Jobs in Kenya (Page 224)

      • Telesales Agents at Sokowatch

      • Reports to; Customer Care Team Lead We seek to employ a highly qualified and motivated Customer Care Agent who will be responsible for providing personalized customer service by responding to the n

      • Customer Success Manager at Infobip

      • Job Description Why is this role important at Infobip? In less than 10 years, we have rapidly grown from three brave founders into international IT company. To achieve our mission of reaching ev

      • Receptionist at Jeyfine Wines Ltd

      • BASIC FUNCTION She will be the first point of contact for our company, offering administrative support across the organization. Welcome clients and greet people who visit the business. She will als

      • Executive Receptionist at Nairobi ENT Clinic

      • Qualifications Diploma in Front Office Operations/Business Administration or a degree in a business related field. Three years of experience in a customer service/reception environment, primar
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      • Customer Service Agent at Kuehne + Nagel

      • We offer an employee friendly environment in a Global organization that offers you an opportunity to develop and grow within the Kuehne + Nagel Group with a competitive remuneration package. This is a

      • Customer Service Representative at Cigna

      • YOUR JOB You address our clients' questions with expertise and empathy by e-mail and telephone. These questions may involve policy content, eligibility, hospital admission procedures, the r

      • Telesales Agent at d.light

      • Reporting to: Telesales Supervisor Job Tier Level: Direct Reportees: Position Description The aim is to ensure retention and acquisition of high value customers through telesales.We are lo
        • 06 August, 2020 location icon All
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.