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Customer Care, Success and Service Jobs in Kenya (Page 223)

      • Customer Experience at Umba

      • Job Description Respond to incoming customer requests through the Zendesk platform Provide quick, professional, precise resolution to customer issues/questions Problem solve, every day at Umb

      • Customer Success Account Lead at CarePay Ltd

      • Main purpose of the job A Customer Success Account Lead is end- to-end responsible for the growth and retention of either one of CarePay’s key accounts or several smaller accounts. Key object

      • Customer Success Lead at Time Doctor

      • About the Role This position will begin as a hybrid role, where you’ll first be brought up to speed as a Senior Customer Success Manager while working towards becoming a people manager within
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      • Receptionist at Lodwar Hills Hospital

      • Job Summary, Reporting to the Hospital Manager, the successful candidate will provide administrative support to achieve timely and efficient management of reception operations. Responsibilities

      • Digital Client Support Consultant at Citi

      • Position Objective: The Digital Client Support Consultant will deliver in-depth training and support for new and existing clients across Kenya for Citi’s digital banking products, including C

      • Customer Experience Officer at CIC Insurance

      • PURPOSE: To provide general customer service in respect to all lines of business for all CIC subsidiaries. PRIMARY RESPONSIBILITIES: Receive in-bound communication from CIC stakeholders th

      • Kenya Customer Assessment Intern at ENGIE

      • Job Purpose/Mission The Customer Assessment Intern is responsible for assessing customers ability and willingness to pay back the loan taken on the solar home system before purchase. This will enab

      • Latest Recruitment at Co-op Consultancy

      • (REF: HR/C/07/21) Our client, a leading urban Sacco based in Nairobi is seeking for qualified, experienced and highly motivated individuals to fill this position. Core Responsibilities Sup
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.